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FountainBlue's "When She Speaks" Women in Leadership Series Notes

FountainBlue's When She Speaks was launched in May 2006 and provides ongoing networking and program benefits for 40-200 high tech women and men-who-support-having-women-in-leadership positions across Silicon Valley and beyond. Our monthly events are held on the second Fridays of the month, from 11:30 a.m. until 1:30 p.m. at high tech companies across the valley. Every month, we profile a panel of women senior executives in high tech companies speaking on a range of leadership challenges and issues for Silicon Valley high tech women in particular. Our series is designed to celebrate women leaders in Silicon Valley, stimulate critical thinking and conversation around leadership challenges and issues, empower and inspire all participants, including the next generation of leaders, and build a proactive, collaborative and supportive leadership community overall. Please see below for conditions for sharing these notes with your network.

Copyright Notice

Our notes are copyrighted by FountainBlue for 2006-2012, and shared with permission from our speakers, hosts and community. Please do not forward to others outside the attendee list or without prior permission. 


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FountainBlue's April 13 When She Speaks, Women in Leadership Series event, on the topic of Building and Reinforcing Your Executive Brand, featuring:

Facilitator, Lynn Hunsaker, Customer Experience Optimization Strategist at ClearAction LLC, CEO & President at Marketing Operations Partners, Inc. & Marketing Operations Future Forum

Panelist Monica Bajaj, Senior Engineering Manager, Cisco

Panelist Megan Bozio, Senior Director, License Management Services, Oracle

Panelist Susan Hailey, Director, Executive Talent Acquisition, eBay

Panelist Jennifer Millier, Vice President, Management and Solutions Development Unit, Hewlett Packard

Please join us in thanking our speakers for taking the time to share their advice and thoughts and to our gracious hosts at HP. Below are notes from the conversation. 

Our panelists were women who represented different companies, roles and levels, supporting a range of product and service offerings, with training from technical to business, but also women who had so much in common:

  • They had the experience and self-awareness to proactively build and develop their brand, and the passion and desire to share their knowledge and learnings with others.
  • They had the wisdom to share their advice, what to do and what not-to-do, and tell stories which resonate with the audience, and providing tips and suggestions for managing their own brand.
  • They generally had experience across multiple companies and roles, and facilitated transitions between roles by developing, expanding and growing their brand and network.
  • They took proactive measures to grow and expand and explore their brand.

They shared the following advice about executive branding:

Know Your Brand

  • Reflect on who has the brand you admire and what qualities you like about these people, be they leaders, managers or influencers, and adopt these qualities as part of your own brand.
  • Create and maintain a brand which says what you want it to say about you, where what people say about you when you’re not in the room or when you’ve left the room is something that you can be proud of.
  • Know your value proposition – what you do well that others would pay well for you to do – and communicate it in a way which makes sense to others around you.
  • Embrace feedback from others around you to understand how you are perceived, and how well it overlaps with how you want to be perceived. Don’t contradict the feedback of others, but look to the essence of the message to see how it can help you better understand yourself and the image you project to others.
  • Enlist colleagues, mentors, and others you admire to help you understand and articulate your brand and build and tweak your brand in the direction you want, reviewing it often to ensure that it fits your needs and objectives.
  • Don’t be afraid to shift your brand from one field to another, from one company to another, but before you do that, know why you want to/need to do that.
  • Consider adopting a brand which is strategic while also being process-oriented, seeing the big picture while executing on the details.

Communicate and Act to Reinforce the Brand You Want

  • Make consistent commitments to deliver results for every project they undertake, stretching themselves to prepare for the next project. Their brand reflects these results.
  • Say what you’ll, and do what you say effectively, knowing why what you said was important for yourself and for the various stakeholders with whom you’re engaged.
  • Know your objectives before communicating and acting, but also know what your various audiences need, and find that middle ground to meet both needs.
  • If you choose a leadership role in technology, follow the same steps in creating and maintaining and communicating your brand, but do know that there are still far fewer women in tech companies in tech roles, and you might have to be just that much better to get the credibility you seek.
  • Be ever willing to take on the tough challenges, and focus as much on relationship-development as on delivering outstanding tangible results on time.
  • Clearly communicate your accomplishments and that of your team, as well as your desired next project and direction, while encouraging others to do the talking on your behalf.

Work with Companies to Shift Their Brand

  • Select a company where you fit the culture and values, and work with them to shift and grow the brand to align with corporate objectives and market changes.
  • Companies, like executives, will be leveraging social media tools like LinkedIn, Twitter, FaceBook to communicate their brand, so those who know how to integrate social media to reinforce and communicate their brand may be able to do the same for companies and vice versa.

In the end, the executive branding conversation centers around building and reinforcing a brand that you can be proud of and stretching it in a direction *you* choose, making incremental steps, increasing your impact and emphasizing your results.


FountainBlue's March 9 When She Speaks, Women in Leadership Series event, on the topic of Agility - The Key to Building a Successful Career, featuring:

Facilitator Caroline Margozzi, Director, Business Development, Tangence

Panelist Hillary Barnhart, Senior Director, Business Operations, Applied Materials

Panelist Karyn Corbett, Senior Director, Operations, Advanced Development Group, Cisco 

Panelist Kim Fox, Chief of Staff to the President, Sr. Director Operations, Information Intelligence Group,  EMC

Panelist Brigitte Ricou-Bellan, Senior Director and GM, International, eBay

Panelist Mona Sabet, Corporate VP, Business Development, Cadence

Please join us in thanking our speakers for taking the time to share their advice and thoughts and to our gracious hosts at EMC. Below are notes from the conversation. 

 

We were fortunate to have such a wide range of perspectives on the panel. Our panelists were women who represented different companies, roles and levels, supporting a range of product and service offerings, but also women who had so much in common:

  • They are persistent enough to perform in the roles they find themselves in, but also constantly sought change and forged change, never electing complacency over opportunity. This does not mean that they were always successful, but it does mean that they keep moving forward, even if moving forward means moving laterally in the short term, learning from the experience, and leveraging the truths of that experience to keep that forward progress going.
  • They are incredibly self-aware, and very thoughtful and proactive about their career path and what’s next for them. The planning and focus and implementation helps them ensure that they remain agile with their careers, something ever more important in today’s market.
  • Although they have the education and training to get in-depth in some area, whether it was engineering or legal or something else, they each decided to rise above going deep within that area, and chose instead to go broad – understanding the implications and impact of those who go deep, to help plan and strategize the direction for the people, teams, products and companies they serve.
    • This is not necessarily a trait for career agility, but does help position each of our panelists and perhaps others for climbing the corporate ladder. However, we must add that if you do choose to ‘go deep’, select an area well, one that is versatile and important enough to be relevant 5, 10, 15 years from now, based on technology innovations and changing business models.

Below is some advice our panelists shared with us:

  • Be heard. Communicate and speak with a strong voice, knowing that you did your homework, feeling confident that you are relevant, never whining, never a victim.
    • Select work which makes you visible. Do a good job and make sure people know what you’ve done for whom.
    • Communicate your successes through metrics, and position yourself for being noticed enough for that next uncomfortable role or project, whether your or someone else you know plans for it.
    • Showcase your team and their successes in a quantifiable manner, while also communicating their overall impact.
  • Don’t try to be a man. Men and women are different. Don’t try to do it a man’s way, even if it works for the men you work with, even if you are surrounded by men, as most of us in tech are!Know your strengths. Expect that change will happen and leverage your strength, your network, your passion, your brand and track record to stay in front of, respond to or even anticipate that change. 
    • Sometimes women make life/family choices over work, something that men don’t do as often. If this is you, find someone who has successfully made their cake and ate it too – choosing both career and family (not necessarily at the same time).
  • Be strategic. It’s always about understanding the needs of the stakeholders, so find a win-for-most path which makes sense, and communicating it in a way which would inspire, empower, connect and motivate people, teams and organizations to be part of the solution.
  • Create a network of supporters that you grow and nurture and give back to. Our panelists practiced this tenet in appearing on this panel.
  • Embrace the uncomfortable.
    • Volunteer for stuff that nobody wants to do and do a great job with it so that you solve a problem, collect skills and get noticed. The wider the range of activities you succeed at, the wider the net of people who will notice!
    • Nobody says that it would be easy! Change is often uncomfortable. If you analyze the pros and cons of something uncomfortable, you may never embrace that change, that opportunity. It takes a leap of faith, so believe in yourself, and try not to fear the potential downside.
    • How you got here is not necessarily what will get you to the next level. As such, change your strategy as your career evolves. And take those learnings in-your-face to heart. What are they telling you? How has that same message been sent to you in the past and what will you do about it this time?
    • Whether you planned for a change or not, you will find yourself in uncomfortable situations. Focus more on how to succeed when you don’t feel comfortable than on complaining about who might have moved your cheese!
    • Select a company and team that would help you embrace change and succeed while learning from that experience. Recruit sponsors, mentors, peers and supporters who can help you make it happen, and support them in return.
  • Advice for Negotiating, as you manage your career.
    • Do your homework – know your impact and your value and what you’re making, what your title is, and where you want to go. Ask for something equivalent to the value you provide, and speak to your strengths and past results rather than thinking about the experience and results you have not *yet* created. 
    • Making more money, having a bigger title is more about working smarter than working harder. But it’s not about working harder all the time. Be realistic about what you can do with your skills, with your current life/work obligations, and aim for something you can succeed. You can have it *all* *all* the time, and if you aim to do that and get discouraged, reset your expectations, don’t give up!
    • You don’t get what you don’t ask for. Look at all the factors under negotiating; it’s not just about money and title, everything’s negotiable. And don’t leave anything on the table.
    • Sometimes you look more attractive when you leave a company and come back, when you are considering another offer.

A core theme of the conversation around agility is about relevance. One chooses career agility to remain relevant in the workplace, to keep up with all the local, global, technology changes in a world which is constantly changing, and even accelerating into the future.


FountainBlue's February 10 When She Speaks, Women in Leadership Series event was on the topic of How to Throw More Balls Up Higher: Juggling Work-Life Balance in Demanding Times, featuring:

Facilitator Melissa McDonell, Brand Voice Marketing Consulting

Panelist Gina Diaz, Director, License Management Services (LMS) Group, Oracle

Panelist Irena Halsey, Director Women's Initiative, eBay

Panelist Jane Helfen, Director, Human Resources, Huawei

Panelist Shilpa Kolhatkar, Engineering Manager, Cisco

Panelist Cheryl Miller, Sr. Director, Product Management, Symantec

Please join us in thanking our speakers for taking the time to share their advice and thoughts and to our gracious hosts at Symantec. Below are notes from the conversation. 

We were fortunate to have a panel of such highly-evolved women, women who are powerful and effective, yet grounded and real and practical. In this conversation, they stimulated to our minds, inspired our hearts and spoke to our souls.

Our panelists encouraged us to have realistic objectives of what we want in life, at work, at home, and to set boundaries and expectations and communicate them in partnership with those who are affected by our decisions. So it’s not having being SuperWoman, having it all, *all* the time, it’s more about choosing when to be SuperMom, SuperLeader, SuperWife, SuperFriend, and engaging 100% in that objective at the moment.

This may involve leveraging resources to ensure that you focus fully on the people and objective at the time. It may involve changing your own definition of what’s good enough. It may involve making a plan, but rolling with whatever happens despite your plan, because life generally interferes with your plans!

Our panelists encouraged us to make proactive, considered choices in our life, and then sticking to those choices, parking the guilt, while constantly monitoring whether the choices you’re making still work for you and others involved.

They continually remarked on the importance of surrounding yourself both at work and at home with people who make you be more efficient, partner with you on shared goals, make you feel good at the perfections and imperfections of you. These people in your close network will help you navigate the fuzzy line between work and home, and support you as you navigate those lines, making you and the whole team more effective overall.

Our panelists specifically cautioned about the toxic people in our lives who just don’t bring us energy, who look down on us, or make us feel less good than we do. They may be good and well-intentioned, but this type of negative energy is draining and unnecessary.

Another common theme was the emphasis on being the best *you* you can be, without constantly comparing yourself to others, without meeting the media-introduced ideal of ‘perfection’, a perfection which is plastic and hollow at best, and beyond achievement for just about everyone.

When the theme of having children came up, we had many enlightened and considered perspectives. We got the advice to wait until you accomplished some professional goals to the opposite extreme of getting the kids out of the way. But the message was do what’s right for you, what works for you and your objectives and your value set, without the guilt and judgments.

One of the questions raised was about making the time to do something for yourself. Our panelists each stated the importance of doing this, something most people put last, and said that if you don’t take care of yourself, it is so much more difficult to take care of everything else. But everyone gets energized in different ways, so consider first what energizes you and keeps you going forward, juggling everything in front of you, and poised to take on more, while enjoying what you have (in doses).

Our panelists gained their experience and wisdom through real-life choices and experiences. Whether it’s additional managerial responsibilities, a birth or death in the family, an opportunity for a bigger, more comfortable house and materials goods, an opportunity to move closer to family, or other circumstances, the stories these women shared were a direct result of the choices they made and the reasons for these choices, and how these choices impacted their lives, and the choices available going forward.

Below are some ideas they had for working toward that work-life integration:

  • Know what really matters to you and those dear to you and keep your objectives focused on what really matters.
  • Consider bartering with others in your network.
  • Don’t try to do it all yourself – engage the spouse and kids at home.
  • Find a way to be calm and centered.
  • Have realistic, yet high expectations.
  • Act and think and work with intentionality. If you know precisely what you want and why and plan accordingly, you are so much more likely to move in that direction!
  • Consider working with corporate for flexible time and hours, or just your management and team to set expectations about deliverables, not about specific hours worked.
  • Plan for what you can predict then work with the ebbs and flows. And for goodness sakes, enjoy the ebbs, don’t add more to your plate during those ebbs!
  • Be clear on your choices and manage any guilt you might have, knowing that you made a considered, measured choice.
  • Try compartmentalizing your guilt and decide to park it until late, negotiate with yourself on when you can feel guilty.
  • Watch your attitude and the way you set up dichotomies; try not to make it an either-or, or a this versus that, but a blend of both, a new possibility and perspective even.
  • Be proactive and plan things out, but don’t freak out if it doesn’t work according to plan. Be happy and confident with the plan; don’t second-guess it or feel guilty because of it!
  • Always have open, honest communication with spouse and employers.
  • Know your value and what you won’t compromise on, and stick with them as a high priority.
  • Fire that guilt voice, but listen and invite the voice of feedback from your trusted circle.
  • It’s not easy, and it shouldn't feel easy. Celebrate little successes and be proud of what you’ve accomplished, even if it didn’t quite fit that master plan!
  • Take the words of Mother Theresa, and trust that you are where you were meant to be.
  • Build that circle of friends, role models and supporters, sponsors at work.
  • Don’t plan your career based on what *might* happen in your life. 

 

Resources:

  • The documentary Miss Representation, by Jennifer Siebel Newsom, premiered at the 2011 Sundance Film Festival, and aired on OWN: Oprah Winfrey Network. The film explores how the media’s misrepresentations of women have led to the underrepresentation of women in positions of power and influence.
  • The report Award-Winning Career Timelines In Computer Science and Engineering from the Anita Borg Institute http://anitaborg.org/award-winning-career-timelines/ This report provides a biographies of a variety of successful technical women whose careers can serve as a touch point and model for other women working in technology. http://www.missrepresentation.org/
  • Additional photos are provided and copyright 2012 by Katy Dickinson http://www.flickr.com/photos/plocher/sets/72157629296027279/

The bottom line is that our panelists encourage us to live an integrated life based on our passions, values, abilities and desires, without looking at the judgments imposed on us by others, and surrounding ourselves with the people and resources to help us make it so.


FountainBlue's January 20 When She Speaks, Women in Leadership Series event was on the topic of Expanding Your Circle of Influence, With or Without Direct Authority and featured:

Facilitator Camille Smith, President and Founder, Work In Progress Coaching

Panelist Claudia Galvan, Lead International Program Management Group, Microsoft Corporation

Panelist Amy Love, Vice President Brand Communications, NetApp

Panelist Mary McDougall, Director, SaaS Strategy & Product Management, BMC Software

Panelist Kristi McGee, Principal Consultant with Office of the CIO and acting Director of Business Applications, Rambus Inc.

Please join us in thanking our speakers for taking the time to share their advice and thoughts and to our gracious hosts at NetApp. Below are notes from the conversation. 

We were fortunate to have such inspiring and experienced speakers with a wealth of information and tips on how to influence in a corporate setting as well as in an entrepreneurial setting, how to influence with or without authority, how to do it well, and what to learn when it doesn't go so well.

They shared their wisdom about the importance of influencing others, and how it is integral to getting business results. Whether they were currently in engineering or marketing or IT or product management, they agreed that influence is a key to successful communication and management, and consistently emphasized that the focus must be on finding a common ground, and navigating in a direction that benefits the group, the team, the organization, rather than focusing on the needs or desires or egos of specific people.

The panel agreed that influence is more about listening than about speaking. It is also about the golden rule - building relationships and treating others with respect. It is also about making commitments and delivering on those commitments, but the relationships, respect and trust are even more important than consistently delivering results. For if you delivered results but others don't feel heard or don't trust you, you will be less likely to get opportunities to continue delivering results.

They encouraged us to be clear in the purpose, strategic in aligning others toward that common purpose, passionate in communicating, motivating throughout the journey, persistent and resilient in the execution, despite resistance, and open-minded in considering when that purpose must shift, to best address the interests of all involved. This is not small task, but it becomes easier if we can think from the lens of influence rather than coercion through authority, and do that by building relationships and taking the time to understand the interests and motivations of those you work with and focus conversations on the data to support the shared goal as it will help make things less personal and speak to the more logical, less emotive side of others, while focusing on delivering measurable results.

The panel concurred that where there are people, there will be politics, and provided specific tips, including:

  • When you encounter resistance, open-mindedly drill down into who is resisting, why she/he is resisting, and find a common ground to bring her/him in alignment, or at least make him/her feel heard.
  • Having a sense of humor can help build trust, relationships and community, and help people feel better connected.
  • Know your strengths and your weaknesses and delegate your areas of need to those who might have more skills, experience or passion in that area.
  • Make the time commitment to maintain your network and your circle of influence, even when you don't need something from someone right now. Keeping your own network alive and well will not only help you, it will support the overall ecosystem of relationships between quality people.
  • Expanding your circle of influence involves taking measured risk for specific purposes.
  • It's not so much about gender differences, but more about communication styles, but in general, women are more intuitive and men may be more data-driven and detail-oriented and may need more detailed explanations about why plan A is better than plan B.
  • Work with your company to align incentives and rewards around a corporate direction and time your communications with compensation plan updates.
  • To be effective as a 'virtual influencer' (working with global teams), find a way to speak virtually over Skype or other video communication options where you can see a face *and* hear a voice. Also try re-stating and repeating what you heard to confirm the communication, particularly when you speak different primary languages.

It was truly inspiring when our panel suggested that we can all, as leaders, work for a larger cause, a greater good, beyond the immediate need. For example, they mentioned that if the enemy of influence is self-preservation, as a leader, we must watch to ensure that the needs of the greater group are more important than our own personal needs, and that those who approach us with requests are also putting the needs of the larger group in front of their own personal gain. Another example is when they said to make a stand not just for yourself, not just for your team, not just for your organization, but for fairness - to ensure that those who may not be around the table also get their fair share, because it's the right thing to do.

We conclude by saying that influencing is analogous to being a rider on an elephant's back. If you'd like to influence its direction, be clear on where you want to go, and know what motivates the elephant and how to communicate that this direction is also in her/his best interest, and motivating her/him throughout the journey, and beyond.

Resources:

  • Switch: How to Change Things When Change Is Hard by Chip Heath and Dan Heath, http://www.barnesandnoble.com/w/switch-chip-heath/1100203647
  • Leadership is Dead: How Influence is Reviving It (5/2/2011) by Jeremie Kubicek http://www.barnesandnoble.com/w/leadership-is-dead-jeremie-kubicek
  • The Speed of Trust: The One Thing That Changes Everything (2/4/2008), by Stephen M. R. Covey http://www.barnesandnoble.com/w/speed-of-trust-stephen-mr-covey/1100630815?ean=9781416549000&itm=3&usri=steven+covey
  • Smart Trust book by Stephen Covery, to be published January 2012 http://www.coveylink.com/blog/smart-trust-book-to-be-published-january-2012/

FountainBlue's December 9 When She Speaks, Women in Leadership Series was on the topic of Leadership in a Time of Accelerated Change and featured:

Facilitator Amy Gonzales, Director, Women Unlimited

Panelist Erna Arnesen, Head of Global Services Channels and Alliances, Cisco

Panelist Deepika Bajaj, Marketing Director, Fierce Wombat Games, Inc.,

Panelist Elisa Jagerson, Founder and CEO, Speck Design

Panelist Leila Pourhashemi, Director, Technical Services, PayPal, an eBay company

Please join us in thanking our speakers for taking the time to share their advice and thoughts and to eBay for hosting us. Below are notes from the conversation. 

Whether our panelists represented a household-name tech company or an emerging start-up, were part of an executive team or the CEO, they had many traits in common:

  • They consistently and consciously embraced change, and are often times the instigators for change.
  • The change they advocated was always in a forward direction, for themselves, for their teams, for their organizations, for their industry.
  • If change did not happen in a productive way, they found a way around, through, across and over the obstacles.
  • They made a business case for each change, and worked with all the stakeholders so that they can embrace that change.
  • They are authentic and human. It's not that they never had self-limiting beliefs, but they focused on pushing past that; it's not that they've always succeeded, it's that they keep growing and learning from every experience.
  • They each knew their 'walking points', junctures in their lives and careers where they made a conscious choice in a new direction for a strategic reason.

With all that said, leading change is never easy, particularly at a time when standing still and being complacent, something that previously worked for some, can be a death sentence now. Below is advice our panelists shared about how to embrace change:

  • Accept change as a way of life, the real constant, and learn from every change.
  • Lead change in a direction which makes sense strategically for yourself, your team, your organization, your industry.
  • Leverage your strengths and relationships to make changes stick, to show the results of change, to continue to drive change and build engagement around it.
  • Embrace change especially when it's uncomfortable. There may be many more advancement opportunities during a down-turn or a downsizing than during a time of rapid growth for the company or in the economy overall.
  • See the opportunity in every change, and the changes with each opportunity.
  • Change is a given, but misery is optional, so it's how you look at change and manage it.
  • The constants of love, relationship, intimacy, community, the need for money will always be there, even if the tools, the environment and methodologies may change rapidly.
  • As change accelerates, focus on the view from the customer and provide products and services which serve their current and anticipated needs.
  • Lean forward toward your passion.
  • Drive efficient, measurable results and convince others it's in their best interest to do so.
  • Find the sweet spot where innovation, business and technology intersect, and develop practical and sustainable ways to deliver quality products and services to your customers.
  • Be strategic about what you do for whom (your prioritized customer base), and get feedback on your plan from trusted, knowledgeable others.
  • Embrace and learn from failures, for success is the enemy of change.
  • It is far easier to embrace change that you create, than change imposed on you by others, but it may be better for all to do the latter.
  • Listen to your customers about any changes they may request with your products or services and take the time to understand why they have these specific requests or needs.

Our panelists had the following predictions about technology trends, and invite us to think about the implications of these trends on ourselves and our organizations.

  • There will be many more touch screens used in so many different ways, and cursors and keyboards may be less prominent.
  • There will be ever-increasing demands for immediate response to customized needs, leveraging software and devices.
  • Users will be more demanding, and those who consider what the user experiences and how to best serve the user's comfort, interests and needs will best succeed.
  • Users can more quickly engage with trusted communities in targeted ways.
  • Entertainment will meet mobile will meet social media in many ways.
Recommended Reading:
  • Play to Your Strengths: Stacking the Deck to Achieve Spectacular Results for Yourself and Others by Andrea Sigetich and Carol Leavitt
  • The Innovator's Dilemma: The Revolutionary Book That Will Change the Way You Do Business by Clayton M. Christensen
  • The Innovator's Dilemma: Meeting the Challenge of Disruptive Change by Clayton Christensen and Deaver Brown
  • The Tipping Point: How Little Things Can Make a Big Difference by Malcolm Gladwell
  • First, Break All the Rules: What the World's Greatest Managers Do Differently by Marcus Buckingham and Curt Coffman
  • Now, Discover Your Strengths by Marcus Buckingham and Donald O. Clifton

FountainBlue's November 11 When She Speaks, Women in Leadership Series was on the topic of Tips for Enlarging Your Sandbox: Learn to play with people who don't act right (like you), and featured:

Facilitator Rossella Derickson, Performance and Culture Strategist, Stanford Graduate School of Business

Panelist Sabina Burns, Sr. Director Corporate Marketing, Synopsys

Panelist Gina Diaz, Director, License Management Services (LMS) Group, Oracle

Panelist Monali Jain, Head of Salesforce.com Engineering at PayPal, eBay

Panelist Natascha Thomson, Sr. Director, Social Media Audience Marketing, SAP AG

Please join us in thanking our hosts at Synopsys and our speakers for taking the time to share their advice and thoughts. Below are notes from the conversation. 

We were fortunate to have a wide range of perspectives and experiences on our panel, representing women from different educational and cultural backgrounds, from different departments, with different experiences and skills. But they had many things in common:

  • They constantly strive to learn and improve and make things better for themselves and for those around them.
  • They keep raising the bar for themselves, electing to feel uncomfortable rather than settling and being complacent.
  • They are succeeding in ways big and small in their personal and professional lives.
  • They are constantly giving back, engaging others in their networks and creating bigger, broader infrastructure, supporting the success of more women and men.
  • They do not shrink from daunting and intimidating tasks, but always rise up and find a way to create a bigger plan, a collaborative success, and particularly gravitating to challenging tasks and groups.

With the qualities above (note how they are all inter-related and feed upon themselves), it is no wonder that our panelists are so successful, and poised for further success. Our panelists started by commenting on why they thought expanding their sandbox, being open to working with people who did not think and act like you do, was beneficial to themselves personally and to their organizations. They mentioned factors such as:

  • Diversity within an organization will fuel innovation and entrepreneurship.
  • Seeing something or someone from another point of view will open you up to new experiences and new thoughts which may not have occurred to you before.
  • Embracing the viewpoints of others will help distribute the successes, the challenges, the recognition. True leaders will know how to integrate and embrace these varying perspectives for the good of all.
  • As we becoming increasingly more global, embracing the viewpoints of others will help us better serve our markets, our partners, our staff, our customers.
  • Those who better embrace the varying perspectives of others have a more tolerant, more positive, more constructive outlook on life, which serves them personally and professionally.
  • They will also have a larger network to rely on and collaborate with!
Below is some advice they have for those of us interested in expanding our sandbox.
  • Be strategic about who you are, clear on what your brand stands for, which must be in alignment with your personal core values. You must first know your strengths and weaknesses, your goals and objectives in order to do so.
  • Build a support system and network, including key mentors, who can help you think through and get to where you want to go.
  • Leverage social media to spread your message, but manage it carefully to ensure the integrity and consistency of the message.
  • Dare to show up, to take a leap of faith, especially when you're feeling uncomfortable. Showing courage despite the fear is the only way to follow your dreams.
  • Find a learning in every uncomfortable situation. Leverage your networks to get the support you need to better ensure learnings and better position yourself for success.
  • Know what you're doing and add measurable value along the way, while you're connecting people from different backgrounds and mindsets to the cause. Essential to this is the ability to communicate that value, and engage strategic others to also engage, to best serve common interests.
  • Make all parties look good and feel like they've created a bigger whole together.
  • Speak the language of your diverse stakeholders, and know what motivates them before you speak with them.
  • Learn from your life experiences as much as your planned career path and challenges.
  • When you are feeling uncomfortable working with people who don't think and act like you, manage your emotional response and bubble up to think through what are you trying to accomplish, what is motivated all the key stakeholders, and how can you work together for a collaborative win.
  • The more impossible things you accomplish, the hungrier you become for more challenges, and the more likely your management team will provide them for you. Even if you fail, learn from it, and see it as a necessary stepping stone to success.

The bottom line is to find something you really enjoy doing, and then focus on delivering value to the customer and on how you can work with a diverse team to deliver just that.


FountainBlue's October 14 When She Speaks, Women in Leadership Series on the topic Women Leading Innovation, featured:

Facilitator Francine Gordon, FGordon Group

Panelist Raji Arasu, VP Product Development, eBay

Panelist Cornelia Davis, Senior Technologist, Office of the CTO, EMC Corporation

Panelist Linda Holroyd, CEO, FountainBlue

Panelist Vijaya Kaza, Director of Engineering, Cisco

Please join us in thanking our speakers for taking the time to share their advice and thoughts and to EMC for graciously hosting us for this month's event. Below are notes from the conversation. 

Our panelists represented a broad stroke of leaders in high tech across the valley, all with in-depth experience working with technologists, management, engineers and other stakeholders. But they had many things in common:

  • They have a combination of wisdom and knowledge, perseverance and strength, leadership and empowerment, and other qualities which helped them drive results while learning and inspiring.
  • They are humble about their accomplishments yet generous with their wisdom and time.
  • They focus on the problem at hand, and invite new ways of solving problems which would facilitate innovative approaches and techniques for themselves, their teams and their organizations.
  • They are constantly evolving and growing and pushing their envelope for themselves and for those around them.
  • They balance their left-brained thinking and methodology and learning with right-brain creativity and novelty.

They shared their advice and thoughts about what innovation is and is not:

  • Innovation is generally not about one right answer, but an invitation to have many approaches and answers to a pressing problem.
  • Innovation is a team sport, better done in a group, rather than inviting a single hero for every problem.
  • Innovation does not happen in a silo. People from different areas, different backgrounds, different industries, etc. will help add the type of diverse thinking to a team that can help solve problems through out-of-the-box thinking.
  • Innovation is not a destination, it's a journey. So don't get complacent with something you've innovate, but do continue to iterate and also to innovate.
  • The quest for innovation is not seeking a panacea, it's about always understanding and serving the customer.
  • Innovation is not just about technology, it's about people, processes, business models.
They also shared their thoughts on what innovators are.
  • Innovators persevere, overcoming naysayers and obstacles.

  • Innovators don't take things personally, but do take feedback to re-direct their efforts.

  • Innovators follow rapid-prototyping practices of failing frequently and quickly and learn through the iterations.

  • Innovators push their own comfort zones and that of others, for the good of all.

  • Innovators are customer-focused, delivering solutions for customers, rather than creating a technology without a market.

  • Innovators have failed much more than they've succeeded, and generally learn more from failures than successes.

Here is their advice for those who want to better innovate:
  • Think of yourself both as a problem-solver and an innovator.

  • Brand yourself as an innovator, someone who can be persistent, resilient and creative about delivering results.

  • Do your homework, but don't expect to have all the information before you make a decision or take action. Choose an area of innovation in the intersection of your passion, your skills and the market need. Instead, follow the 80-20 rule.

  • Start by solving small problems and progressively solve larger ones.

  • Deliver results and communicate those results in tangible ways.

  • Lead by example.

  • Connect the dots and bring people together for the larger cause.

  • Recognize the sponsors who give you the framework, time and money to innovate. Keep them in the loop, and committed to the cause.

  • Be proactive in your communications around your project, especially if it's something not all stakeholders buy into.

  • Navigate political waters and leverage your influencing skills so you get the executive support to continue innovating.

  • Success in innovation is always tied to the customers/markets, the leadership/people, and the execution (technology implementation, financing, processes, revenue models, etc.)

The bottom line is that innovation will set you apart, as a leader, as a team, as an organization, and those who innovate best will build the most momentum most quickly.


FountainBlue's September 9 When She Speaks, Women in Leadership Series was on the topic of Women Who Make Their Own Rules, and featured:

Facilitator Roberta LaPorte, RAL & Associates, Career and Leadership Consultants

Panelist Wendy Wei Liang, Director, Program Management and Globalization at Oracle

Panelist Judy Priest, Distinguished Engineer and Engineering Manager, Scalable Networks Group, Cisco

Panelist Merline Saintil, Chief of Staff to VP of Architecture, eBay

Panelist Yvonne Thomson, Senior Director, Internal Communications, Symantec

Please join us in thanking our hosts at Symantec for their support of this event and this series. Thank you also to our speakers for taking the time to share their advice and thoughts. Below are notes from the conversation. 

We were fortunate to have a great panel of wise, experienced and successful women who so candidly shared their challenges, their advice, their tips about working with rules within and outside a corporate setting, to benefit all. Despite the differences in backgrounds and perspectives, one overarching theme of the conversation centered around being genuine and authentic and self-aware enough to know what you want, why you want it, and how to get it, working with current circumstances, with current stakeholders, many of whom are resistant to accepting the involvement and participation of a woman.!

Another theme centered around perseverance and resiliency. These women knew exactly what they were attempting to do, and especially that it will not be an easy task, yet they acted despite the critics, despite the norms and rules, and achieved results which helped redefine perceptions, expectations and ambitions for both men and women.

Our panelists agreed that many rules are full of assumptions, that rules should be treated as guidelines, that successful women know how to change and bend the rules to achieve better-than-expected results, that bending the rules sometimes actually makes a bigger, better reality. But there *are* some guidelines for deciding when and whether to bend and break a rule and why:

  1. Always honor the Golden Rule - Do unto others what you would have them do unto you.
  2. Focus on delivering the results, and questions rules which spell out *how* results should be produced, as they may actually be (unintentionally) limiting the results you're seeking.
  3. Consider the purpose of the rule from the perspective of different stakeholders before deciding whether to change or stretch that rule.
  4. Consider that different rules are important under different circumstances. New and improved rules and better ways of doing things may come from the oddest places. Be open to them.
  5. Be suspicious of rules that encourage/reward complacency, while discouraging initiative and passion. Don't just go through the motions and follow rules blindly out of habit. It will limit your success, and that of others around you.
  6. What worked in the past may not work in the future. What worked for others may not work for you  . . . so consider each case as a separate incident.
  7. With that said, learn from the rule-breakers and change agents around you. Learn as much from mistakes as from successes!
  8. When looking at who wants/advocates a particular rule and why, don't focus on ancillary things like gender and culture, but more about individual and their perspectives and motivations.
  9. If you decide to change a rule, look not just at how that helps you and others directly, but also the indirect, long-term, and short-term impact of changing that rule and factor that in as you work to forge that change.
  10. We have too many rules, and many of them outlive their purpose and need to be changed.

However, as different as each of our panelists were, they each shared secrets about how they had their own style, their own way of making things work. But each method involved ten key things:

  1. Proactively communicate and function with authenticity, intelligence, and self-awareness.
  2. Consistently deliver tangible, measurable results, communicated well.
  3. At times bend and break rules in a way where all stakeholders can accept. To do this well, consider the motivations of your stakeholders.
  4. Value, nurture and build key relationships to help achieve results,
  5. Expand perspectives by welcoming mentors, sponsors, advocates and actively engaging in networks,
  6. Possess and project the desire to succeed, with the track record to support it, and a BHAG at the end of it.
  7. Learn and grow from every experience, good and bad.
  8. Have the confidence and fortitude to excel and succeed despite the odds.
  9. Foster a re-questioning and a re-definition of rules and norms, which open up more possibilities, and better serve all.
  10. Continually raise the bar for herself and for those who follow.

So breaking, reshaping, bending, stretching, redefining rules is part of the brand of each of our panelists, and in a *good* way. When you consider your own brand, think deeply about whether your job is worth doing - what aspects are and aren't? If it's worth doing, how can you keep it that way or make it more so, and if not, what can you change to make it so?

Resources:

  • Sheryl Sandberg: Why we have too few women leaders - YouTube, Dec 21, 2010 www.youtube.com/watch?v=18uDutylDa4

FountainBlue's August 12 When She Speaks, Women in Leadership Series, on the topic of Politics in the Workplace: The Good, The Bad and The Ugly, and featured:

Facilitator Karen Mathews, Real Change Experts

Panelist Sandy Orlando, VP of Marketing, IP Infusion

Panelist Niamh Pellegrini, Vice President, Rhinology, Acclarent

Panelist Eileen Sullivan, Director of IT, Symantec

Panelist Margie Thomas, SR Director, Services GTM Operations, Cisco

Please join us in thanking our hosts at LifeScan for their support of this event and this series. Thank you also to our speakers for taking the time to share their advice and thoughts. Below are notes from the conversation. 

We were fortunate to have a great panel of wise, experienced and successful women who were so open to poignantly sharing their hard-earned wisdom with humor and candor. They make a stand for women technology leaders, not just in appearing on panels like this, but in their day-to-day work and interactions, with every relationship, every conversation. They are self-aware, and ever in search of interactions, experiences and responsibilities which would stretch them in new directions.

As a group, they see politics as a necessary part of any organization, any group, just part of the landscape - inescapable and necessary. Ever practical, they see that politics is just about how decisions get made in an organization: the underlying, ever-moving web of relationships, accountability and influence. And each group, task, role would have different group dynamics. In fact, they see politics not just as necessary, but even as a positive tool, something which could be leveraged (in a good way) to career advancement, to deeper self-knowledge, to greater and wider recognition.

Below is advice offered by our panelists:

  • You need to be strong enough in yourself - your own strengths and weaknesses, goals and desires, and aware enough about the people, relationships and motivations of the group around you to best leverage politics as a tool-for-good (for both you and for the organization and group).
  • Don't compare yourself to others, and don't let others disempower, measure or limit you. Do learn from what works and doesn't work for others, and do integrate the feedback others give to help you grow.
  • Take an accurate measure of a new company or role and be honest with yourself about your fit within that role and culture. This will take a lot of thinking, a lot of analysis, a lot of reflection, but finding that right fit is worth the investment of energy and time.
  • Really take notice when something catches you off-guard, from left field. Did you miss someone in the decision chain? Did you mis-understand a motivation? Did something change with the vision or strategy? How does this action affect you in the long-term and the short-term? Why did you miss seeing it coming, and what can you learn from it?
  • Don't see politics with negative connotations. Think of it as a tool for developing deeper relationships and more likely get things done.
  • If you come across toxic people, try to see how they may not be aligned with you in terms of vision, goals, incentives, etc., and work with them directly to find a win-win.
  • Don't play politics, manage relationships.
  • Managing politics is more about your instincts than about memorizing a playbook. Stay true to your value systems and trust your gut.
  • Know your walking point - when you don't think you and your team/organization can come to a comfortable alignment, have the confidence and courage to take action.
  • Work for the right boss and make your boss look good.
  • Recruit mentors and a board of directors to help you navigate the politics. Surround yourself with people who will both help you feel confident *and* push you to the next level.
  • Stay in alignment with your goals and your values by setting your limits about the amount of time you work and about the things you are willing to do.
  • Advice for proving your value, especially in tense and politically-sensitive environments:
  • Prove your measurable value.
  • Rise above the emotions.
  • When you *do* show emotion, be strategic about it. And use it sparingly.

The bottom line is that where there are people, there are politics. Accept and embrace this as it is essential to learn and grow and stretch your skills and your ability to navigate and manage relationships.

Resources:

  • Getting to Yes: Negotiating Agreement Without Giving In, Roger Fisher, William Ury http://www.amazon.com/Getting-Yes-Negotiating-Agreement-Without/dp/0140157352
  • Now, Discover Your Strengths, Marcus Buckingham (Author), Donald O. Clifton (Author), http://www.amazon.com/Discover-Your-Strengths-Marcus-Buckingham/dp/0743201140
  • 10 Ways You Shoot Yourself in the Foot in the Workplace, Nora Denzel, http://www.youtube.com/watch?v=LGo9Kdf3WuE

FountainBlue's July 8 When She Speaks, Women in Leadership Series on the topic of Your Gender and Its Impact on Your Leadership Styles, featuring:

Facilitator Nancy Monson, Nancy Monson Coaching

Panelist Caroline Cornely, Senior Finance Manager, Cisco System

Panelist Natalie Guillen, Integrated Business Planning, PayPal

Panelist Luanne Tierney, VP of Global Channel Marketing, Juniper Networks

Panelist Barbara Williams, Director of Diversity and Inclusion, Oracle

Please join us in thanking our hosts at Oracle and to all our corporate partners for their ongoing support of the series. Below are notes from the conversation. 

We were fortunate to have a panel of experts this month who were as passionate about leadership and empowerment of women as they were knowledgeable, experienced and successful enough to make an impact in their circles small and large.

The panelists shared stories about partnering with leaders at all levels from the bottom to the top, and back from the top to the bottom, and working with them to see their own behaviors, to be more flexible, more inclusive, more collaborative, facilitating continuous conversations exchanging ideas and connecting with a broader spectrum of 'others', while valuing and empowering all.

Below is advice from our women leaders on how to better leverage gender and make a broader impact:

Tips For Being More Strategic

  • Know yourself - your passions, strengths and weaknesses and make career plans for yourself which would help you to grow and succeed.
  • Honor your values and your integrity by choosing to do the right thing, despite the pressure and circumstances, even if it means taking a short-term hit, or making a painful stand. But use your best judgment in doing the right thing, making sure that health and well-being of yourself and your family are not in jeopardy and while maintaining quality relationships, and holding true to your personal brand.
  • Think carefully through which organization and team you would like to join and ensure a cultural fit with your own values, style and standards.
  • Whatever your role, whatever your gender, add value to the organization you're working for, in a capacity that makes sense, based on your interest, experience and role.
  • Manage your emotional responses into a passion for a cause, and communicate in business terms around your passion.
  • Be proactive and anticipate best and worst case scenarios and put yourself in progressively more influential positions as you succeed in managing through changes and challenges.
  • Use key buzzwords so that people see you as a bigger-picture person: Be strategic, talk about your vision, align business units, conduct integrated business planning, monitor performance, etc.

Tips for Building Influence

  • Wherever you land, even in the most ideal situation, you will need to shift the mindset of others you're working with who may treat you badly and differently because of your gender. Accept this as the truth and find a way to turn it to your advantage and succeed despite the challenge.
  • Make a plan for what you will accomplish every day, week and month, to make the impact you're seeking to make. Rally others to support yourself and the goals you're setting. The better, more collaborative results you get, the more influence you will have for this and other projects.
  • Whether or not you're interested in advancement, shift your thinking into working smarter, connecting and communicating with the right people rather than working harder behind the scenes and not necessarily getting the credit or recognition you've earned.
  • End conversations, particularly difficult conversations in a positive, constructive note.
  • Listen to learn about people's passion, interests, priorities, etc and collaborate with them to find a win-win.
  • Have a meeting before a meeting to help ensure you have the influence you want in a meeting, on behalf of your team and your project and your company.
Tips for Building a Network
  • Build rapport and deeply connect with people who matter to you in a conscious, intentional and plan-ful manner, so that you are genuine and authentic.
  • Consider leveraging humor during awkward conversations, with the interest of maintaining rapport and connections. If you have to call someone on something they've done, don't make them look bad publicly, but do ensure that they know that their behavior is not acceptable.
  • Build a network who will support you and challenge you and help you grow and succeed. Maintain that network as leadership is a journey, not a destination.
  • Seek and provide honest, considered feedback and work with others who would help you keep raising the bar.
  • Connect with influential others by finding and sharing common ground. Where appropriate, see the world from their point of view and speak and communicate to them on their terms.
  • If you want plum assignments, engage before it comes up network with a more and more influential people.
  • Know your goals and be willing to share them with influential others and enlist others to support you in your goals, while supporting them with theirs.

Tips for Work-Life Balance

  • Respect work-life integration as part of the equation and set boundaries so that you honor your personal priorities. Make it safe for others around you to the same, but respect that it's about working smarter and delivering results, not about extended hours in itself.
  • Be fully present at work and at home, rather than feeling guilty and less engaged focusing on the other while you're choosing to do the one.
  • Be matter-of-fact about the work-life integration choices you've made, and confident that the results speak for themselves.
  • Set and communicate your boundaries about when you are available to work and what types of assignments you can take. Then respect those boundaries making few exceptions.
  • Manage your self-talk so that you are empowering, clean and truthful. Lose the guilt, while always striving to improve.
  • As Jerry Elliott exec vp at Juniper would say, 'outsource everything but love'.

In the end, it is women like our panelists are the types of change agents who help us see inequities and feel inspired and empowered enough to do something about it. But don't just leave feeling energized as you envision a bigger tomorrow - do something about it. Create a plan and connect with others who can support you in making something happen, help you and others around you lead it forward, for the betterment of all.

Resources:

  • Love Is the Killer App: How to Win Business and Influence Friends by Tim Sanders (Paperback - Jul 22, 2003) http://www.amazon.com/Love-Killer-App-Business-Influence/dp/1400046831/ref=sr_1_1?ie=UTF8&qid=1310416355&sr=8-1
  • The Power of Now: A Guide to Spiritual Enlightenment by Eckhart Tolle (Sep 29, 2004) http://www.amazon.com/Power-Now-Guide-Spiritual-Enlightenment/dp/1577314808/ref=sr_1_1?s=books&ie=UTF8&qid=1310416460&sr=1-1

FountainBlue's June 10 When She Speaks, Women in Leadership Series, on the topic of Millennials In Our Midst, featuring:

Facilitator Pat Cross, Consultant, Trainer, and Co-Founder of CrossApps.net

Panelist Marla Britt, Process Engineering SSG/FEP/Anneals, Applied Materials

Panelist Nehal Mehta, Senior Leader, Quality Assurance, NetApp

Panelist Kristin E. Nelson, Inside Sales Manager, Americas Renewals, EMC Corporation

Panelist Josie Zimmermann, Global Marketing Team, Juniper Networks

Please join us in thanking our hosts at EMC for sponsoring this event and for their ongoing support of the series. Below are notes from the conversation. 

Whether they are Millennials themselves, or nearly so, or interact with Millennials at home or at work or recruit, manage, educate and train them, our esteemed panelists generously shared their viewpoints, experience and perspectives around what it's like to work with Millennials, and advice on how to best recruit, train and motivate them.

Our panel described Millennials as people born between 1981 and 2000 who are technophilic, having grown up around computers, inquisitive and connected, responsible and hardworking, and interested in doing the right thing and supporting a social cause. They can be very direct with their questioning, sometimes offending the people they question, but their intention is to better understand the reasoning behind a request, not to question authority necessarily.

Below is advice from our panelists about how to better recruit, train, motivate and retain Millennials, who will become an increasingly critical part of the workforce:

  • Advice for Better Recruiting and Retaining Millennials:
    • Work with universities to set up internship programs and hiring and retaining those interns once they graduate.
    • Fund a professor and his/her projects so that your company name gets recognized and valued and new-grads might be more open to working for your company.
    • Make them feel important, check in with them in a way they feel comfortable with.
    • Help them navigate the little stuff - like health benefits and stock options. Don't assume that they will get help elsewhere or that they can figure it out themselves with forms.
  • Advice for working with Millennials:
    • Use the communication style they are most comfortable with - text rather than e-mail for example.
    • Mentor them and explain how their inquisitiveness may be coming across and work with them behind the scenes to find answers to their questions, without offending someone, particularly someone with great influence.
    • Help them understand how people from other countries see, work and act and teach them how to nurture successful cross-cultural collaborations focused on delivering a successful work product.
    • Help them manage their energy so that they are engaged without being overwhelmingly energized.
    • Leverage both their hard-working ethics and their passion to deliver quality results for your team.
    • Help them understand any sense of entitlement they feel, and show them the path to success, in the direction they seek.
    • Leverage their initiative and can-do, collaborative attitude and give them big projects, without telling them *how* it should be done.
    • Help them see their work as impactful, not just something you do to make money.
    • Help them proactively create a network of people who would support them with their personal and professional growth.
    • Help them leverage technology to bridge communication gaps between generations.
  • Advice for Millennials:
    • Leverage your energy in constructive ways and work with people, teams and companies that can help you channel your energy in the direction of value to you.
    • Be inquisitive and seek answers, but be strategic about who you ask direct questions of and when the questions are asked to minimize the likelihood that you would offend someone.
    • Walk a mile in the shoes of someone from another culture, for their reality is much different than yours.
    • Your first work experience may be overwhelming as you work at various levels with as many as four generations. Embrace what's wonderful about your own generation, and be open to accepting what's great about other generations.

The bottom line is that this Millennial generation wants to leverage technology to connect and empower and make a positive impact on the world. They are the leaders of our future and will continue to shape our workforce as their representation rises and companies, teams and people who can help them succeed will be better positioned for success.


 

FountainBlue's May 13 When She Speaks, Women in Leadership Series was on the topic of Standing on the Shoulders of Mentors and featured:

Facilitator Renee Remy, Dovetail Consulting

Panelist Barbara Clayton, Senior Manager, Product Lifecycle, eBay

Panelist Carol Evanoff, former Director, Lockheed Strategic Weapons Facility Pacific

Panelist Stefi Ganesan, Marketing Program Manager, CDO, Cisco

Panelist Sara Hepner, Sr. Direct Worldwide Support Sales at IIG, a Division of EMC

Panelist Maria Olson, SAP

Please join us in thanking our hosts at EMC for graciously hosting us at their facilities and for their ongoing support of our program and the series. Below are notes from the conversation. 

Our panelists had extensive knowledge and experience in a range of companies, in a variety of roles, and represent decades of experience working with men and with women in the high tech workplace. They have seen changes inside and outside their organizations and have each leveraged mentorship to best grow and learn, both personally and professionally, while helping others within and outside the organizations to do the same.

They define mentorship as formal or informal opportunities to consciously or unconsciously support each other in our career and personal goals. One of the ways to feel the benefits of mentorship is to experience what it is like *without* a mentor, or also to have multiple mentors, and understand how each of them help you meet your personal and professional objectives. There may be many different kinds of mentors - both internal to or external from your organization, and each may serve multiple roles: from the sponsor mentor who can help you navigate the politics and coach you on your career path, opening positions for you, to the role mentor who can support you with you in navigating day-to-day personal and professional challenges, to the integral, work-life mentor, who will help you make a stand for *both* your personally and professional goals, to the 'Eeyore' mentor, who serves as devil's advocate and helps you think through options at all levels, particularly spelling out the risks.

Another way to look at mentorship is to compare it to other similar roles.

  • Whereas both coaching and mentoring focus on leveraging your own strengths to better produce results, you may more likely go to a coach to focus on developing a weakness which is hampering your growth.
  • Sponsor-mentors were mentioned above, but not all sponsors are mentors. There are sponsors within an organization who can advocate for you, and position you for the next position within your organization, or even create one on your behalf without being your mentor.
  • Your boss may mentor you sometimes on some things, but they are not your mentor. They are also in a unique position to also be your boss and are in charge of official evaluations and make decisions on salary increases, bonuses, vacations, etc
  • Your mentor is not your friend. They are usually very busy and accomplished people and you shouldn't go to them to chit chat, like you might do with a good friend.

Below is some advice offered by our panelists on how to make the best of a mentor-mentee relationship:

  • Be respectful of their time and know how you want to use your time together, based on specific goals and objectives.
  • Know why you have each mentor and what value you hope the relationship will provide for both sides.
  • Work with your mentor to be clear on objectives, expectations and boundaries, and direct in communicating this to others around so, so that others can help you make it happen.
  • Have a somewhat formal mentorship relationship, where you meet regularly and know what your goals are. Make the meeting process clear and easy so that it's *easy and fun* to make the time to help you. This means knowing when, where, why you meet and reliably being there to meet.
  • Be direct in asking for support, and strategic on who you ask for mentorship support from and why.
  • Select mentors who can help you expand your perspective, see things from a new light, especially if they see the other side of the story and can help you resolve a conflict.
  • Remember that mentors also benefit from a mentee-mentor relationship, gaining insights about how others think, benefiting from the advice they are offering to you, being energized from your ideas and perspectives and challenges.
  • In selecting a mentor, make sure that there is good chemistry and clear objectives so you know why you are making a mentor choice.
  • When considering the gender of a mentor, our panelists commented that women more passionate, and men more connected and factor this in when making a mentor decision.
  • Take the guidance and support you receive from mentors with a grain of salt. Listen to your gut. Ultimately *you* are in charge of your choices. And if you find that your mentor does not have your best interest in mind, graciously scale back or sever the ties.
Here are some key learnings our panelists got from *their* mentors:
  • Never run from a problem, while always gravitating to an opportunity.
  • Relationships are always about trust.
  • Leverage mentors to help you document your career and your strengths and strategize on how best to leverage your strengths in achieving career objectives.
  • Be direct in all communication, especially if it's something difficult to say.
  • Don't be too eager to speak up in a room, but fold in the dynamics, perspectives and talents of others and engage all in solving a problem. Give others the credit without being overly modest.
Our panelists remarked on the qualities of the best mentors:
  • They believe in your skills when you don't, encourage you to take risks when you don't want to, and in general, help you feel uncomfortable enough so that you're motivated to grow.
  • They help you know what you don't know and make a plan on what to do about it.
  • They help you know *who* you know, and *whom* you should know in order to meet your objectives, and make introductions accordingly.
  • They help you diversify what you're doing and help you to expand your skills and capabilities and perspective.
  • They help you work smarter, leveraging your strengths, not work harder, longer hours.
  • They help you think through and act on your priorities in life and in work, and make choices to reflect your own values and priorities.
  • They will have your back, protecting and supporting you while encouraging you to think and act outside your comfort zone.
  • They see the promise you in - your skills, your courage, your style - and can be ongoing advocates for you throughout your career.
  • They help you see yourself as others see you, the whole you, the good with the bad, from the resume to demeanor and appearance to brand. 

In the end, the panelists encouraged both mentors and mentees to take responsibility for ensuring that the relationship continues to add value, and move the needle toward a pre-defined objective, in a way that respects everyone's time and energy. They commented that the best companys know the benefits of mentorship and its impact on the retention and promotion of high-performing employees and support both staff and volunteers in building and growing mentorship programs within an organization.


FountainBlue's April 8 When She Speaks Women in Leadership Series event, on the topic of Building and Reinforcing Your Executive Brand, featuring:

Facilitator Linda Popky, Founder and President, Leverage2Market Associates

Panelist Erna Arnesen, Head of Global Services Channels and Alliances, Cisco

Panelist Aditi Dhagat, Director of Client Engagement & Business Architecture, Adobe

Panelist Praveena Varadarajan, VP of Product Management, FICO

Panelist Alexandra Woody, Senior Manager, Program Management, EFI

Please join us in thanking our hosts at Adobe for graciously hosting us at their facilities and their ongoing support of our program and the series. Below are notes from the conversation. 

Our panel represents the breadth of experience from channel sales and marketing to engineering to product management. They have successful built and enhanced their brands within and across companies and have consciously developed and revised their strategies and approaches to building a stellar brand. They are known for the work they do, the results they deliver, and have graciously shared their advice and perspectives on what has worked and hasn't worked for them.

They spoke about the how building their brand has helped them transition to new roles with increasingly more responsibility within their organization, to new companies with more and different opportunities, to new industries leveraging existing skills and connections. They spoke about elements about a successful brand, including a congruency within and outside yourself and organization, an outwardly-facing outlook, a focus on continuous improvement, an affinity for technology, and fearless authenticity. There was also an extensive conversation about the merits of remaining unemotional, focusing on facts rather than emotions and how valuable that is within a business setting.

Our panelists repeatedly pointed out that building a brand does *not* mean getting the messages right all the time, every time. That's too hard, considering how easy it is to get it wrong, how many ways to screw up there are, given that our every move might be noticed and YouTube-ed or FaceBook-ed or Twitter-ed! However, it *is* about fixing it when it goes wrong, adhering to a core set of values, learning from our mistakes, sharing candidly with others, becoming stronger and moving toward a known destination, *because* you are genuine and human.

Below is more specific advice from our panelists:

Know Yourself

  • Know and live your values.
  • Be your own person. Don't think and act the way someone else thinks.
  • Accept what yourself for who you are - the good with the bad. Accept also that you *can* change about yourself, if you decide you really need to.
  • These days, with so much movement between companies, people should see themselves as independent contractors rather than a life-long employee and position their brand accordingly.
  • Challenge yourself to stretch beyond your comfort zone regularly in many ways.
  • Find the intersect between your passion and your skills and the market need to build your brand and career around that niche.

Be Strategic

  • Accept that people are going to have an opinion and perspective about you and the work that you do, so be proactive about developing your own brand.
  • Know who you want to impress and build relationships with and why.
  • Know where you are headed and how your current actions and decisions and successes will help you get there. Course-correct as necessary.
  • There's a balance between planning your brand and letting the messages flow. Nobody can control everything that impacts how they are viewed by others, but planning and correcting perceptions will help you ensure that your brand is communicating how you want to position yourself to others.
  • Try to be fearless and act with honesty and integrity, especially when the stakes are high.
Communicate What You Have to Offer
  • Be cognizant of what's hot in technology and position yourself as an expert in some way.
  • Be prepared to address technology needs and trends and make this a part of your brand.
  • Face brand issues head-on and immediately, updating communications, speaking one-on-one with others involved, doing what it takes to smooth things over and maintain relationships and the brand integrity you're seeking.
  • Be articulate and crisp in your communications and balance it with silences so that you can listen.
  • Social media is a double-edge sword, making it easier in some ways to build and extend your brand, and also making it more difficult to ensure a pure and consistent brand message for both individuals and companies.
  • Communicate your brand based on the preferences of your audience.
  • Become known as a problem-solver, doing what you do well.
  • Become known to others in your industry and role for the great work that you do.
  • Make sure that you get the credit for the work you've done.
  • When things *don't* go your way, assume that others have good intentions and that the simplest explanation may be the cause of a misunderstanding. Even if it's as bad or even worse than you thought, try to give yourself some time to cool off and *not* be too reactive in your communications.
Build a Strong Network
  • Pay it forward and help others, regardless of whether you see the short term reward.
  • Build and maintain a network *before* you desperately need one, during a job transition, for example.
  • Continue your strategically network and focus on quality rather than quality of connections.

FountainBlue's March 11 When She Speaks, Women in Leadership Series event was on the topic of Agility: The Key to Building a Successful Career, and featured:

Facilitator Melissa McDonell, Brand Voice Marketing

Panelist Caroline Cornely, Senior Finance Manager, Cisco

Panelist Nancy Cryer, Program Manager, Global Talent Management Group, Hitachi Data Systems

Panelist Phyllis Stewart Pires. Director Community Experience and Learning and Talent Management lead, SAP Labs North America

Panelist Shirley Welsh, Senior Director, Market Development, qPCR Platform, Life Technologies

 

Please join us in thanking our hosts at Life Technologies for their support of this program and the series. Below are notes from the conversation. 

Our dynamic panel represented women who went from one role to another, one company to another, one industry to another, sometimes planned, sometimes not, always learning and benefiting from each experience. Our panelists were very attuned with who they are, what they are passionate about, what makes them motivated, and how they are contributing and take care to nurture their brand and their communication to proactively project an image they would be proud of, one they are consciously grooming as they evolve their career. And they are humble, grounded and generous, and well positioned for their next career opportunity, should it come their way.

These are women who see opportunities in every challenge, learnings in every task, and constantly push the edge on what's done and how it's done, to better serve customers internally within a company, and external customers they serve. They did not start off in the middle or the top of the corporate ladder. They earned their stripes and built their brand so that they could climb that ladder. Central to this position is the alignment between what they do and who they are.

Below is advice from our panelists on how to proactively manage your career with grace and agility.

  • Know yourself, both who you are and what makes you tick, how you respond to change and ambiguity (it's not for everyone, but everyone has to manage it to some extent) and proactively plan an alignment between where you are now and where you want to be, weaving in a great supportive network, mentorships and connections and educational opportunities.
  • Proactively plan for your next career move; don't wait until you run-out-of-track to do so. And when you do, be prepared to feel uncomfortable as you merge from one company, role or industry into another, but have faith and draw upon your toolkit, your knowledge, expertise, perspective and core value, to deliver in the end. With that said, be prepared to say 'woops, this isn't for me' and decide what's a good walking point if the career choice you made didn't quite turn out the way you were expecting. To minimize the likelihood of this happening, create boundaries for what you must-have, guidelines where you can evaluate each new opportunity, and keep learning about yourself and what you want to do and what you have to offer with every job opportunity.
  • Whether you plan a career move or it is planned for you, be courageous and confident and help yourself remain positive and confident especially during transitions. A supportive network is fundamental to doing this well, and building this network when you're NOT looking will help you manage the searches better.
  • Regardless of where you find yourself in a company, focus on the value you bring to the customer and how you can communicate it to others in your company to build alignment, consensus, momentum and results.
  • If you would like to proactively manage a transition, consider identifying adjacencies to your role/company/industry, which would best leverage your current tool-kit and connections.
  • Employees of today and tomorrow will have to become more and more agile, more flexible with the changing global markets, rapidly evolving needs, and highly demanding clients. Those that chose breadth of experience will be best positioned for rising the corporate ladder.
  • Proactively build a network of trusted advisers and solicit feedback. Then listen to it and respond it, especially if it makes you feel uncomfortable. Leverage the latest social media tools and techniques to do so.
  • Choose a company, team, industry which best fits your personal preferences and style and direction.
  • Be willing to speak up and ask for a change, be transparent about why, and engage with trusted others who can help you get there. As you speak, be tough enough to withstand the inevitable comments of those who call successful women dragon ladies or worse. Take the heart of the message without the judgment and put-down emotions inherent in the message and grow and learn from it. And arm yourself with communication tools and information so that you can proactively manage how you come across, and get better respect from those around you.
In conclusion, remember that you are in charge of your career and your personal happiness and take the initiative, take charge and make it all that it can be!

FountainBlue's February 11 When She Speaks, Women in Leadership Series event, on the topic of How to Throw More Balls Up Higher: Juggling Life-Work Balance in Demanding Times, featuring:

Facilitator Laura Lowell, President, Impact Marketing Group

Panelist Deborah Coburn, Manager, Sales & Operations Planning, Americas,  Johnson & Johnson Diabetes Care Franchise, LifeScan & Animas

Panelist Komal Lahiri, Senior Manager, Risk Product Management, eBay

Panelist Lilia Rose, Senior Corporate Counsel, NetApp

Please join us in thanking our hosts at NetApp for their support of this program and the series. Below are notes from the conversation. 

Our wise and humorous panelists shared many strategies and stories about how to maintain a life-work balance, confirming throughout that there is no magic bullet, and we must be fluid about addressing what's in front of us, and be realistic about what we can do when. Our panelists shared their personal challenges, pointed out their own hot buttons, showed their own vulnerabilities, to help us all better recognize and address our own. Below is some advice they have about trying to find that work-life balance:

Plan and prioritize

  • Plan and prioritize the things you need to do, then work on that plan, with a backup plan ready, just in case. Things won't always go the way you plan, but having a plan will increase your odds!
  • When you make your work choice and they involve children who may interfere with work assignments, make arrangements beforehand so all understand the situation and have realistic expectations. Then don't be embarrassed, just be matter-of-fact if the child does cry during a phone call, for example.

Set Boundaries and Communicate Them Clearly

  • Create the boundaries for work time so that you can have quality time outside of work.
  • Set boundaries so that you can be fully focused on the you you need to be at the time. Then give 100% of yourself, wherever you are, whatever hat you have on.

Have the Right Expectations and Perspective

  • Have realistic expectations and accept that you can't be great at everything at the same time, and that you may disappoint on occasion. But make sure that the important people in your life know that you're putting out your best effort and that they matter to you. Think 'a child who has been disappointed will build resilience and perspective when they understand that the world does not revolve around them,' rather than 'I must never under any circumstances disappoint a child.'
  • Balance is a journey, a daily challenge, not a destination where you get there and can stay there! Enjoy your small victories along the way, rather than lament the fact that you'll never get there!
  • Listen to the voice in your head and the feedback from others only to the extent that it benefits you and makes your life better.
  • Don't assume that others have a specific perspective or expectation about who you are and what you should do for them. You might find that you're doing more than they expected or wanted in the first place, and NOT doing it might make your life, and theirs easier!
  • Don't have the misperception that teenagers are independent and don't need you as much, as it may prove the opposite is true. 
  • Delegate the non-essential stuff to others, even your children, so that you can spend quality time with others. Let go of HOW something is done, provided that it does get done.

Make the time for important people in your life

  • Take care of yourself so that you can better take care of others.
  • Be there for the people who are important to you. Make them feel like they are the most important people to you. But set boundaries about how and when they can ask for your time so they understand and respect what's important to you too.
  • When you make time for important others in your life, be clear to others that you have something higher priority to attend to, but will be back.

Build Community

  • Develop a trusted support network who can work with you to address emergency situations, and also give you the bandwidth to spend quality time by yourself or with your significant other.

In short, we women CAN have our cake and eat it too with life-work balance. But it takes patience, clarity, perspective, energy, support and community to make it so.

Resources:

  • 42 Rules for Working Moms: Practical, Funny Advice for Achieving Work-Life Balance, available through Amazon http://www.amazon.com/Rules-Working-Moms-Practical-Achieving/dp/0979942845/ref=sr_1_7?s=books&ie=UTF8&qid=1297529936&sr=1-7

 

FountainBlue's January 21 When She Speaks, Women in Leadership Series was on the topic of Expanding Your Circle of Influence, With Or Without Authority, and featured:

Facilitator Leila Bulling Towne, The Bulling Towne Group, LLC

Panelist Barbara Adey, Senior Director, Strategy and Operations, Borderless Networks, Cisco

Panelist Sheryl Chamberlain, Senior Director Technology Alliances, EMC Corporation

Panelist Claudia Galvan, Lead, International Program Management Group, Microsoft

Panelist Cecily Joseph, Director, Corporate Responsibility, Legal and Public Affairs, Symantec

Panelist Jean Stein, Vice President, GSSD Business Operations, Hitachi

Please join us in thanking our hosts at Hitachi for their support of this program and the series. Below are notes from the conversation. 

Enlarging your circle of influence is about getting people to work together, achieving results that would serve all. Leaders who are effective at influencing are branded for the effectiveness, their ability to get things done, engaging a large cohort of stakeholders, and frequently thinking outside the box on HOW to build engagement from a wide range of stakeholders. People you influence must have respect for you, your past accomplishments, your reputation for getting things one. They must trust that you have their best interest, and that of the team and company, in mind. Therefore, influence takes time, and every accomplishment, every task, can lead to building influence.

Our panelists concurred that a key to becoming influential is not just to be extremely and consistently competent, but also to be real and genuine, approachable and honest. It is not just about having and nurturing great ideas, but also the ability to make things happen, despite the obstacles. It is about knowing and playing the rules of the game, as well as thinking outside the box to let in new ideas and processes.

We all want to be more influential, but only those with the right mindset can be influential. Be passionate and confident about what you do, and engaging and effective in motivating others around you. Our generous panel shared some concrete ideas for building your circle of influence, with or without authority.

Tips for Building Trust:

  • Be genuine.
  • Put relationships first - sure, you want to get things done, but first build connections with the team who will do the work.
  • Engage people at all levels to address common challenges ahead.
  • Communicate clearly, frequently and passionately to all parties involved, particularly when things are difficult and relationships are strained.
  • It is much easier to maintain positive relationships with people, but if a relationship has been compromised, and you must build trust again, it can be done. It takes patience and time and hard work to rebuild trust, so try not to burn any bridges, particularly with people who you will be working with for many years to come.
  • Always work directly with people, don't go around them, even if you get the short-term results, you won't get the more important longer-term relationship and trust.

Tips for Managing the Team:

  • Listen, probe, ask a lot of questions.
  • Hold people accountable, but be careful how you call people on something they've done.
  • Understand how people think and work and communicate. Don't assume that others have the same priorities you do.
  • Help good people achieve phenomenal results, meeting or exceeding their objectives.
  • Although it may be frustrating to work with people who don't act and think like it, consider yourself fortunate that you have diversity in the team, and leverage it to your advantage.
  • Facilitate and gel conversations, moving teams to agreement quickly while ensuring goal alignment.
  • Don't just SAY that you respect others, but act like you do - from respecting their time zones to advocating for their cause, your actions will speak louder than your words.
  • Be careful how you come across in all form of communication, from live to e-mail to telephone to social media web sites. Your image will be built on the accumulations of these communications. So invite and respond to feedback on how you are coming across and correct accordingly, real time!

Tips for Lobbying on Behalf of Your Project:

  • Having a reputation for delivering on ideas and returning result will make it easier to get approval for other ideas;
  • Do your homework and make sure that your project is the right one for your company and team.
  • Choose your battles: Know when you need to be persistent and when you need to let go or table an idea, or morph it into something else.
  • At times, it's more effective to invite a gravitational "pull" to yourself, your projects and your activities, making people want to track it and get involved, rather than a "push" to update and inform others of your progress and needs.  
  • Socialize the idea with stakeholders and invite their input and participation and engagement prior to introducing it to a larger constituency.
  • Invite others for their feedback and input on new ideas so that it gets more robust and enlists a wider group of supporters.
  • Have the right spokesperson for the right audience of stakeholders: you may not be the right person to advocate at all times.
  • Start small, make quick wins, and demonstrate that you follow through.
  • Build relationships at all levels to best maximize the likelihood of a project's success, and best position you for the next plum project.

Tips for Communicating with Senior Executives

  • Be respectful of their time, and show that you will be very productive with the time you ask for.
  • Do your homework and understand which senior execs you will be communicating with, what motivates them, how best to communicate with them, etc.
  • Give team leaders a communication structure, and have them report on team.    
  • When you bring people together, speak the WE, not the ME and have them speak for themselves and their groups.
  • Focus on the push, the easier way to build relationships and get things done, not the pull, which is more work and less likely to be effective.
  • Build allies and alliances, leverage sponsors, create whispers of drumbeats prior to each big meeting. Plan for the outcome of each big meeting BEFORE it takes place.

Tips for Expanding Your Influence

  • Become a connector and help people help each other.
  • Encourage people to bring their problems to you, and help them communicate with each other to solve problems, regardless of whether the problem impacts you directly and immediately.
  • Choose graciousness and forgiveness rather than hyper-reaction under pressure.
  • Be strong enough to admit when you're wrong and say what you've learned and how you will be a better person for it.
  • Build connections that are both broad and deep.
  • When you need to build new relationships, look for the wedge, the person who could connect you to the right people who can collaborate with you, and then build the relationship from there.
  • Watch your tone, your mannerisms, how you come across. Think and act confident, despite how you feel and you will get into the habit of also feeling confident. Practice your speech - be clear and to the point, your intonations - calm, steady, not labile, your mannerisms - nervous hand, facial, bodily gestures, etc.

In summary, influence is the tool at the crossroads of your career path - leverage it like a wedge to take you where you want to go; polish and hone its ability to get there, pair it with a web of other skills, a network of positive people, and lead and follow it to where you were meant to be.

 


FountainBlue's December 10 When She Speaks, Women in Leadership Series was on the topic of Leadership in a Time of Accelerated Change and featured:

Facilitator Marcia Ruben, PhD, CMC, PCC, President, Ruben Consulting Group Ltd.

Panelist Karen Burley, Director of Engineering, HP

Panelist Swati Dasgupta, IBM Venture Capital Group

Panelist Vijaya Kaza, Director of Security, Cisco

Panelist Michelle Kerby, Director, Technical Marketing and Communications, CTO Office, EMC

Please join us in thanking our hosts at EMC for their support of this program and the series. Below are notes from the conversation. 

The panelists remarked on the pace of technology development in a global world, the demands of a range of customers for receiving customized services for little money, the pressures placed on whole sectors of customers, the demands of shareholders for continuing to bring in value and revenues, diversifying into new adjacent markets, and other factors have stimulated accelerated change for companies, impacting teams and leaders alike. The net result is that we have to do more with less because of this time of 'VUCA' as volatility, uncertainty, complexity, and ambiguity which amplifies each decision, and the demands an accelerated response to increasingly rich and complex situations.

Yet our panelists manage to navigate these decisions, and continue to lead and perform and generate results! Each of our panelists represented big companies heavily impacted by changes in the economy, changes in the needs and requirements of their customer base, and changes in what's expected of them and their teams: generally doing more with less for longer! But each found a way to be successful despite the relentless pace of change and escalating requirements for themselves and their teams. They are all fairly tech-savvy, most of whom have risen from former engineering positions, but that's not the magic bullet. It was more key that they are all experienced in a variety of roles and industries, drawing with them more experience, knowledge and relationships with every role, and that they have a grounded perspective, and the resiliency, support and resources to persevere and perform. Central to this strength is the ability to build a network, to speak with influence on behalf of themselves and their teams, and to continually balance the requirements of multiple stakeholders - both at home and at work, to ensure alignment and progress toward pre-agreed goals and objectives for all parties.

Each of our panelists remarked also on the changing needs of their customers, and having to change their perspectives, approaches and even business models based on the needs of the customer. They also remarked on the internal leadership changes within the company required to lead a company in this time of accelerated change: more a collaborative than a command-and-control mentality, more an entrepreneurial, west coast mentality than an East Coast regimented style, more about flat management chain than a nested hierarchy of roles. And this approach in general might better support women leaders in some ways, for example around collaboration, and male leaders in other ways, perhaps around influence, and is neutral for other styles, for example regarding entrepreneurship.

Our panelists had the following advice for navigating change:

  • Proactively manage your career like a project you want to succeed at, complete with prioritized goals, stakeholders, milestones, results. Be realistic about your expectations: aim for the good-enough 80% rather than approaching 100% for everything; and prioritize what you do well and when you do what. Don't try to do everything all at once, and don't try to be best at everything all at once. Learn to set limits and what you'll do when, and be protective of that all-important personal and family time. In this demanding 24x7 world, you need to take charge of those limits, or find yourself burning out, and less effective.
  • Strategically select projects with the greatest impact and best alignment with corporate objectives, and commit to its success. You will develop influence and visibility with each success.
  • Develop the ability to speak passionately about projects, themes and people and influence others around you to commit to a cause you're promoting, regardless of whether you have the authority over them or them over you, or whether they are a tangential party, or not related to the project or company! Every perspective can help drive momentum to the project you adopt, and every conversation can help shape the project successful, and elicit the support of a stakeholder.
  • Be grounded, use common sense, show good judgment - even if it feels like the sky is falling! And invest in yourself, and raise yourself up in your own priority list so that you can stay this way! Without a happy and healthy YOU, you can't do everything you want to do!
  • To best manage work-life integration, work with the right team and company, and choose the right partners at home who will co-invest in each other's success. Build deep relationships with a trusted network and help the people in your network build deep relationships with others, benefiting all. This will support both work goals, but also support life-work integration.
  • Leverage social media tools like LinkedIn to stay connected with your trusted network.
  • Listen before talking and shape your thinking based on what others say and do.
  • Make someone around you feel good - because you can. Not because it will likely come back to you in the end, although it likely may. Empowering someone else brings more possibilities to all inside and outside your network.
  • Be a good manager, understanding your team's point of view, engaging them in change-management choices, empowering them throughout the process, communicating clearly, proactively and transparently.

The bottom line is that companies large and small are responding quickly and differently to economic changes, leading to an enduring cultural shift in thinking, in leadership. It is the proactive, forward-thinking companies that will remain in the forefront, as they can better navigate these inevitable waters of change - a constant as sure as death and taxes.

Resources:

  • 7 Habits for Highly Successful People by Stephen R. Covery http://www.amazon.com/Habits-Highly-Effective-People/dp/0743269519/ref=sr_1_1?s=books&ie=UTF8&qid=1292025395&sr=1-1
  • Female Brain by Louann Brizendine http://www.amazon.com/Female-Brain-Louann-Brizendine/dp/0767920104/ref=sr_1_1?s=books&ie=UTF8&qid=1292025221&sr=1-1
  • Never Eat Alone: And Other Secrets of Success, One Relationship at a Time by Keith Ferrazzi http://www.amazon.com/Never-Eat-Alone-Secrets-Relationship/dp/0385512058/ref=sr_1_1?s=books&ie=UTF8&qid=1292025322&sr=1-1
  • The Power of Pull : How Small Moves, Smartly Made, Can Set Big Things in Motion by John Hagel III, John Seely Brown, Lang Davison   http://www.amazon.com/Power-Pull-Smartly-Things-Motion/dp/0465019358
  • A Woman's Way of Knowing: The Development of Self, Voice, And Mind, Mary Belenky, Blythe Clinchy, Nancy Goldberger, Jill Tarule http://www.amazon.com/Womens-Ways-Knowing-Development-Anniversary/dp/0465090990

 
FountainBlue's November 12 When She Speaks, Women in Leadership Series was entitled Tips for Enlarging Your Sandbox: Learn to play with people who do not act right (like you) and featured:

Facilitator Kare Anderson, Say It Better

Panelist Karen Bartleson, Sr. Director, Interoperability and University Programs, Synopsys

Panelist Adriane McFetridge, Director, eBay

Panelist Preethy Padmanabhan Manager, Business Development in Cisco's Smart + Connected Communities team and Advisory board member - iCON Inclusion & Diversity Group

Panelist Luciana Vecchi, Globalization Business Manager, Adobe Systems, Inc.

Please join me in thanking our hosts at eBay for their support of this event and the series overall. Below are notes from the conversation.

Our panelists, and others expert at enlarging their sandbox, are expert at including diverse points of views in high-impact, high intensity business settings. They come from a variety of companies, upbringings and outlooks and perspectives. But they have many things in common:

  • They have reflected on and grown from past experience with working with people who don't share their points of view;
  • They have had support from family, friends, peers and mentors to help them enlarge their sandbox;
  • They keep aiming for stars, and are never complacent with the status quo;
  • They keep building their communities and networks who support each other in goals of inclusivity and collaboration;
  • They focus on people and their motivations and objectives rather than being me-centric, driving their own agenda and solutions to others, particularly when they are new to a group or team or organization;
  • They work successfully with people who don't think like them, but don't succeed in every interaction, but DO learn and grow from their mistakes; and
  • They are philosophical and wise about the need to work with people who are not like you, and recognize the importance of both diversity and deadlines.

Below is advice from our wise groups of panelists:

Take care of yourself, so that you can be fully present and open

Ensure that you have the background, passion, confidence, and desire to succeed in your current work situation. Then take care of yourself so that you are fully present to address the daily demands of your corporate life.

Seek continuous feedback and improvement, practice reflection, engage a network of mentors and supporters in your self-improvement path.

Embrace diversity and challenge in your professional life. Leaders do not choose complacency. However, know your walking point - the point when what you're asked to do, is not something you're willing to do or feel passionate about doing or feel qualified to do. People are miserable if they stay in a work or personal situation past the expiration date, so know your walking point.

Thoughts on why you should want to enlarge your sandbox

Including the perspectives of diverse team members is more likely to lead to innovative, creative solutions to technological and business challenges. Our workers and customers represent a wide range of constituents, and to best serve this diverse range of customers world-wide, you need a team that can see things from the customers' point of view.

Tips for becoming more other-centric

Taking the time to understand how and why people are different than you are will help you focus on business goals, and read correctly the intentions of the words, gestures and actions, making it less likely that you will respond negatively or take something personally. Try also to look and act like people who are more different than you, as you would more likely be listened to that way.

No matter how different someone is from you, take the time to get to know them, understanding their motivations, goals and assumptions while looking for their positive intent, especially if it looks like they don't have one.  This is especially true when emotions run high. If and when they do, let the other person vent; take the high road and really be calm and listen. Focus on the business issue at hand.

Tips for including diversity, while driving results

Embrace diversity and be philosophical when people who don't think like you do cross your path or interfere with your game plan. It's not wrong, it's just different! Slow down and understand their motivations, particularly when emotions are running high, and work together to focus on common goals and objectives. Build solid, deep relationships with the people in your network, relationships built on trust and understanding, people who will drive to achieve common goals and objectives. 

Tips for improving your communication

In any communication, seek first to understand both what you'd like to communicate and its relevance to the team and organizational goals, and the framework, perspective and goals of your audience, which will vary. Leverage technology and social media benefits in building communities with similar interests and agenda, which will make it easier to communicate a consistent message to these groups and continue to build and refine and evolve the message, with the input of community members.

Be adaptive with your communication style and message based on who you're talking to, your objectives for the conversation, and how they are responding verbally and non-verbally to your communication style.

Tips for building credibility

In business, credibility is tied to reliable, measurable results that meet strategic objectives. It's particularly important to build trust credibility when you are a non-technical person interacting with engineers. You must build relationships individually and must prove that 1) you can help them and want to help them, and 2) that you will be there in the long term to help them.

Be succinct and speak more slowly and at a lower pitch, to more likely be heard to a broader audience.

Tips for building influence

Once your credibility is established with concrete, measurable and predictable results, you can expand the impact of your results to other groups and gain visibility to members of other groups internal and external to your company, thereby expanding your influence.

In any situation, you have three choices: change how you act toward that person, accept what's going on, or leave, and the sooner you make that choice, the more options you have. If you implement this regularly, you will be strategic on how you influence and impact others around you.

When participating in a group discussion, don't always be the first to speak up, but take the time to absorb what others are saying and how others are responding to what is said. You may have more influence in folding ideas together, and incorporating others' ideas than in having the most brilliant and first idea.

When working with engineering teams, speak to their tactical issues and deadlines, but also integrate business objectives into the communication to them, and tactical issues and deadlines to business leaders. Being able to translate from one group to another is a highly valued communication skill, and will help you build influence in both networks.

Tips for building consensus

Much as diversity is great and we should all embrace it, you have to build consensus quickly to drive results. Indecision in a business situation wastes people's time, so spell out the consequences of indecision when necessary. And don't always be so inclusive, so focused on embracing diversity that you choose that over the bottom line results.

Understand and respect people's, but find the common ground on a business setting and drive to those results.

Don't make it a personal, combative battle. Keep focusing on business issues.

Have a pre-meeting before the meeting so that you know where people stand and can manage people and causes and most likely achieve your desired result when the meeting takes place. This way, you will have allies prior to a proposal, know who they are and how you can support them in return.

Build a large network of people who may or may not have influence in building consensus in the short term, but will likely at some point have influence which can help drive consensus on a future issue.

Resources:

  • Moving from Me To We http://www.movingfrommetowe.com
  • Kare Anderson's Best List of Collaboration Resources http://listiki.com/best-list-of-collaborationrelated-sites-and-books/kareanderson  
  • Kare Anderson's List of Collaboration Tools: http://listiki.com/collaboration-tools/kareanderson  
  • Alltop on Collaboration: http://collaboration.alltop.com/   

Quotes about the Power of Love and Conversations

  • Remember the many compartments of the heart, the seed of what is possible. So much of who we are is defined by the places we hold for each other. For it is not our ingenuity that sets us apart, but our capacity for love, the possibility our way will be lit by grace. Our hearts prisms, chiseling out the colors of pure light. Kare Anderson, Say It Better
  • In a civilization when love is gone we turn to justice and when justice is gone we turn to power and when power is gone we turn to violence. Kare Anderson, Say It Better


FountainBlue's October 8 When She Speaks, Women in Leadership Series was on the topic of Women Leading Innovation and featured:

Facilitator Francine Gordon, FGordon Group and SDForum Tech Women's Program

Panelist Nina Bhatti, Principal Scientist, HP Labs, Hewlett-Packard Company

Panelist Jenny Dormoy, Director Customer Deployability, EMC

Panelist Linda Holroyd, CEO, FountainBlue

Panelist Mirjana Spasojevic, Research Leader, Nokia Research Center

Please join me in thanking our panelists for their insight advice and comments, and in thanking our hosts at EMC, who also shared pictures of the event. Below are notes from the conversation.

Innovators like our panelists are passionate about thinking big, starting small and going fast! They are focused on customers who are in need of solutions, teams who are passionate and collaborative enough to produce results, and solutions that will change the way that people think and work and live. It is about being in perpetual motion, delivering results, aligning and meeting needs, and, most importantly, engaging and empowering others.

Our panelist innovators are courageous, yet measured risk-takers, who are generally successful at achieving results, and learning from their experience regardless of the results. They are consistently leveraging the talents of their team, while delivering the type of product and service most in need. They are people who know what they are good at, can communicate it to others, and enfold others in the journey of the next innovation through their actions and words. In other words, their reputation and results speak for themselves, and positions them for further successes.

Below are some thoughts for bringing out the best in others:

Thoughts about Yourself:

  • Ask yourself, what's the worst thing that could happen?
  • As an individual contributor, learn to communicate with mentors and decision-makers who can support your innovation idea, package what you do, and the results you've created, and strategize on how to better leverage your thinking and results more effectively for your organization.
  • Act like you're confident, despite how you feel.
  • Embrace failures as learnings, and leverage learnings for the next success.
  • As Carly Fiorina would say, 'Confidence does not require perfection'. Be comfortable enough in not knowing and anticipating everything, or not feeling fully qualified to do something. Sometimes innovation is about taking a measured leap of faith.
  • Innovate no matter what chair you sit in, which role you're currently in.

Thoughts on Developing a Support Network:

  • Work within company guidelines and requirements, but keep to the cause even if it's not necessarily within that guideline and pushes the risk tolerance of the company itself. But do this sparingly.
  • Develop a support network of select individuals you trust who would be both a good sounding board and a good place to put on your private face.

Thoughts about Managing a Team:

  • Invite a range of perspectives and viewpoints to your team, leveraging the best of all talents and worlds and levels.
  • Evaluate the level of risk tolerance for all your team members, and gently push them to their limits.

In dealing with work-life balance, choose a good partner and be frank with each others' goals and objectives in the short term and for the long term, and support each other with these goals. Then create boundaries around work, family, and other responsibilities, yet be flexible about how that is implemented. And join a team and an organization who would be in alignment with your own life-work perspective.

We should all celebrate and empower the innovators around us at all levels. For collectively, innovators change our perception of what is and what could be, and the results they generate impact the marketplace, the people, and their imagination.


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FountainBlue's September 10 When She Speaks, Women in Leadership Series was on the topic of Women Who Make Up Their Own Rules, and featured our esteemed panel of speakers:

Facilitator Pat Obuchowski, CEO (Chief Empowerment Officer), inVisionaria

Panelist Daniela Bayer, Business Intelligence Manager for Central & Eastern Europe, Cisco

Panelist Sheryl Chamberlain, Senior Director, VMware Technology Alliance, EMC

Panelists Laurie Cremona and Elaine Miller, Services Marketing for the Information Intelligence Group at EMC, Founders, Mission Job Share

Panelist Sudha Jamthe, Social Media Strategist, PayPal

Panelist Sharon Vondera, Director, Americas Customer Solutions, LifeScan

Please join me in thanking LifeScan for graciously hosting us for this event. Below are notes from the conversation:

Women who are successful at making up their own rules have a personal brand for successfully doing so, making it easier for them to break some more rules and delivering better results, and just getting things done despite many obstacles.

These women are skilled at bringing people together to build something bigger and better for themselves and their organization as they overcome one insurmountable obstacle after another. They are people-persons who know how to get things done in a more friendly fashion, developing high-performance teams and people in the process.

They are authentic women who think strategically about their options and leverage their formidable strengths and will to achieve goals in alignment with needs of their teams and their organizations. They evaluate available options, and even create additional options, in search of win-win results for all. They even learn to balance work and life while making their own rules, always questioning what 'used to work', 'how things are usually done'.

They stand up to nay-sayers and go over, under, around, and through obstacles, developing a reputation for doing the impossible, and the credibility to try another impossible task! These are passionate women who are not afraid of breaking new ground, of leaving their comfort zone to explore the next possible opportunity. They act with honesty and integrity and authenticity, even if those around them aren't. They know that breaking rules can be unpleasant in the short term, and even in the long-term if it's just not going to work out, yet they are committed to a cause and will forge a path to success, even if they have to dramatically change the game to do so.

It's not that they are perfect. For when things go wrong, they find out what went wrong and what to do about it next time. They work with people of similar values, and surround themselves with people who believe in them. When necessary, they stimulate a cultural shift, subtle at first, so that the organization as a whole is more collaborative, more merit-than politically-based, more about the results you bring than what you've done in the past.

It's not that they are all-powerful, either to start with or now. But they do focus on building a foundation of credibility based on measurable results and deep relationships and alliances and collaborations based on trust. They know this foundation makes themselves and those around them stronger, expanding the base of power for all.

The bottom line is that these women encourage us all to take a chance, and don't get stuck facing unpleasant circumstances. Be strategic and plan carefully how to break yourself out of a rut, and make a change for the better, in alignment with your core values, and your personal and professional objectives. So follow your heart and do good things, while being aware of yourself and how your actions and thinking are impacting your intentions and results.


FountainBlue's August 13 When She Speaks, Women in Leadership Series was on the topic of Politics in the Workplace: The Good, The Bad, and The Ugly, featuring our esteemed panel of speakers:

Facilitators Krista Henley and Rossella Derickson, Corporate Wisdom and SBODN

Panelist Haripriya Devnath, Pricing Manager, NetApp

Panelist Yvette Huygen, Worldwide PR Director, Synopsys

Panelist Kim Elisha Proctor, Senior Manager Holistic Quality, PayPal and BAODN

Panelist Eileen Sullivan, Group Director, Cadence

Please join me in thanking our sponsors at Synopsys for graciously hosting us for this event. Below are notes from the conversation:       

By definition, any group of two or more may have intrigue and maneuvering within a group, the definition of politics itself, so where there are people, whether it's in the boardroom, by the water coolers at work, or at home or at the playground. there will be politics. Whether your political issue is turf protection, hesitation in sharing info, playing favorites, gossip, maliciously compliant, passive-aggressiveness or something else, no one's in a bubble, even if you see yourself as an individual contributor with no direct reports. In fact, the level of politics you deal with is directly proportional to the number of people you're interacting with, whether or not they report to you. Politics happens at all levels within an organization, and the types of politics varies on function, team and organization.

In the best of all worlds, politics is a cooperative, dynamic give and take which is direct, transparent, collaborative, and focused on a win-for-all result. But politics can get UGLY, so there are actions you can take to prepare yourself to manage politics.

It is first important to acknowledge and accept the pervasiveness of politics, and think with positive, yet realistic connotations: not just something an aggressive, self-serving person would do, but something that everyone needs and leverages to get things done, working with people.

Next, seek to understand your personal strengths, objectives and strategies around managing the politics around you. Listen to what others say about your actions and how they perceive you based on your actions, but also listen to yourself and what your body and mind as telling you. Know your strengths and leverage them to the advantage of all, setting up situations for good politics which benefit all. Men and women who successfully navigate the politics around them understand both themselves, but also the people that they interact with as well as the norms and rules of a group overall, whether it’s official or unofficial, documented or not. It's a matter of understanding both what your needs are, but also the needs of others in the group, and understanding the actions and power plays people take on to get what they need.

Once you accept the pervasiveness of politics, your own personal strengths and needs and that of those you’re working with, be strategic and plan out how you manage the politics to drive results making proactive, measured choices, and encouraging the same for others. Make it always a conscious choice about whether you participate in the political maneuvering around you. Ask yourself if you should engage, and if so, why and how and what are the desired results and costs. The key is to think it through strategically, and being clear, transparent communications up front, and continually checking in with the other parties regarding objectives, motivations, desires, and anything else which may change as situations evolve.

Again and again, the panelists commented on the importance of building relationships with key others within, throughout and outside your organization. Take the time to understand what motivates and drives them, while communicating your own needs, and working toward common causes in alignment with corporate values and needs. It’s about building a large network of trust with people empowered to drive results for individuals, groups and the organization overall.

Clearly, building a large network of trust between like-minded, results-oriented professionals at all levels. The panelists encouraged us to get out of your comfort zone, and start connecting with more people who are different than you in role, perspective orientation, etc., but also people who are similar to you in many ways as well. The more you build your network, the more visibility and power you will have, especially in politically sensitive matters, whether or not you aspire to climb the corporate ladder.

The importance of having a broad and deep network is particularly useful if you work for an organization undergoing change, whether it’s expansion or contraction, a change in products and services, a change in markets and customers. When companies are retracting, people feel threatened and insular, and it’s more important to develop deeper relationships. When companies are expanding rapidly, it’s important to connect with people from different areas and departments, developing relationships and better understanding how people and groups work together as the company grows, while getting visibility and building relationships.

As our facilitators put it, everyone is encouraged to leverage their authentic self and a politics of kindness to drive results which are collaborative and functional vs. results that make people feel undermined and cheated and worse. The other side of politics is collaboration, so focus on what it takes build collaborations benefiting people, teams and the company overall, breaking down silos between people and teams. Practice positive communications, and be strategic about spreading it to build community and team across roles, programs and organizations.

Below is a list of strategies and tactics our panelists leveraged to best navigate politics:

  • Building relationships is important, and it’s important to always try to work with people you trust and respect, but at times, you have to work with people who haven’t earned your trust. If and when that’s the case, be clear and transparent, and work other relationships to help ensure desired results.
  • Align yourself with a great manager and boss (and program), because no matter how good you are, your future is tied to his or hers.
  • Don’t be a pawn in a political maneuvering. Recognize that you always have a choice about whether to engage and how and why and act accordingly.
  • Be comfortable taking measured risks, even in highly charged political situations. But be extra careful if you're new to a relationship, organization or team, for people may not be who they seem, and may have more power than you think.
  • If you're dealing with favoritism, try becoming a favorite of the favorite.
  • If you're a victim of passive-aggressive behavior, don’t take it personally and rise above it. You will likely have allies as he/she have likely made other victims. If you're in a corporate culture that discourages this, this behavior will be quickly discouraged. If you're not, create a culture which frowns upon this type of behavior and delivers feedback quickly to the offender.
  • If the project you're working on becomes progressively more interesting to others within the team, including people who outrank you, assume that there will be a greater interest from others and respond accordingly, always focusing on what’s right for the overall project and company, rather than taking personal offense.
  • Whenever you're a victim of bad and ugly politics, always think that there are multiple ways to look at things, multiple points of view. You don’t have to buy into someone else's viewpoint, but taking the time to understand it will give you a broader perspective, and help you strategize a win-win result, if one can be reached under the circumstances.
  • If you're a victim of long-term political battles and have gotten to the point of wondering when you will walk, have a clear view of what you will do and won't do, and a clear moral boundary – a line in the sand that you won't cross. You have to live with your own actions and decisions and sleep at night. If your political circumstances are asking you to cross that personal line, don't do it, and don't waste your time and energy being outraged at others who are pushing you there. Just make your own decision, and take your own action so that you don't have to go there.
  • Have the courage to stand in your own power, embracing who you are, what you do, what you’ve accomplished and the wisdom to know when to release or not engage. 
  • Take the initiative and be trusting and respectful of those around you, giving them the benefit of the doubt. You will likely earn that right back, but if you don't, don't be naive and follow the proverb 'once bitten, twice shy'.
  • Practice positive communications and own the impact of your communications on others – be it positive or negative.
  • Take the proactive stand up for what's right, even if it's a politically charged stand. But also be willing to stand down, disagree and commit, for having multiple factions on a sensitive topic will likely be division and unproductive.
  • Think of politics like a game, something that brings up your competitive juices. Remember it’s just there, and don't take it personally. In fact, find a way to enjoy it, especially if you're building relationships and collaborations that benefit all.
  • Be positive when speaking of others. Be direct when displeased with others.
  • Taking up golf may actually help you build relationships with decision-makers within your company.
  • Always take an observer stance, noticing who's doing what; what everyone's needs are. Be ever the diplomat, caring about others around you, who they are, what their needs are, how they respond.
  • When working with people from other geographies, try to understand that their reality is different than yours, while also acknowledging that you aren't currently walking in their shoes, experiencing all they do.
  • Don't over-emote over a political situation. It may not be as bad as you think, or it may wind up where you think. If others treat you badly, it's likely not personal as in general how you do one thing is how you do everything.
  • Know your style and educate others about who you are and what you’re about so they are less likely to misinterpret your actions.
  • When advocating for your team and their cause, identify and work with the decision-makers to lobby for the cause. Also work with those close to the decision-makers to ensure they understand the project and its impact and benefits to the company and to themselves personally as well as THEIR team. If others not in the decision-making chain are undermining you or unhappy with a positive decision, be respectful and clear that your focus is on the overall company good, which would also benefit them.
    • Twelve Angry Men http://en.wikipedia.org/wiki/Twelve_Angry_Men
    • Disclosure http://www.imdb.com/title/tt0109635/

In conclusion, the panelists concurred that navigating politics is a journey, not a destination. Regardless of whether you’re new to work, or have risen the ranks leveraging politics, there will be lessons to learn throughout your career. Acknowledge that not every decision and action you make and take will lead to the win-for-all results you seek, but always reach for results you can live with, results that align with your core values and your authentic self.  In short, navigate politics by being authentic and genuine in all you do, make decisions with the highest moral standards, with objectives that support all, and work with those you trust and respect and focus on making progress collaboratively for the greater good of yourself, your team and your organization.

Resources:

  • Blink: The Power of Thinking Without Thinking, Malcolm Gladwell, http://www.amazon.com/Blink-Power-Thinking-Without/dp/0316172324
  • Watch movies to see how people interact:
  • How Smart Women Win at Office Politics, by Jo Miller, Women's Leadership Coaching http://womensleadershipcoaching.blogspot.com/2010/08/from-article-archive-how-smart-women.html


FountainBlue's July 9 When She Speaks Women in Leadership Series was on the topic of Women's Leadership Styles: What's Right for YOU? and featured:

Facilitator Kristi Royse, KLR Consulting

Panelist Shalini Govil-Pai, Group Manager, YouTube and TV, Google

Panelist Ruchi Goyal, Product Manager, NetApp

Panelist Robin Kwok, Technical Program Manager, Energy and Display Systems, Applied Materials Inc.

Panelist Allison Leopold Tilley, Partner, Co-Head Corporate Securities & Technology Section, Pillsbury Winthrop Shaw Pittman LLP

Panelist Shobhana Viswanathan, Senior Marketing Manager, Global Alliances, VMware

Below are notes from the conversation:   

The inspiring and competent women on our panel came in all shapes and sizes, industries, roles and perspectives, but they share many things in common: a high level of self-awareness, a commitment to grow for themselves and for the group and organizations they work with, a generous spirit of sharing and empowerment, competence in skills and execution, and exceptional communication and people skills. They each had a level of self-confidence and persistence necessary to succeed in a male dominated profession and organization, and sufficient results to command the respect of their staff and peers, and earn the titles they currently hold.

They all engaged in activities outside their day-to-day work, and did what it took to recharge and re-energize themselves every day. They all continue to respond directly and proactively to the day-to-day challenges they face, working collaboratively to ensure win-win outcomes in alignment with corporate, personal and group objectives.

They are collaborative problem-solvers and experts at engaging and empowering others to participate in the decision-making and execution process. It's not that they don't run into controversial situations. It's that their understanding of people and their fearless communication styles, and their commitment, authenticity and integrity, have spurred them to take action, and directly address problems immediately and transparently.

These women are held in high esteem, and they generously shared their thoughts on how to hone your leadership style:

Be the leader you want to be and know that it will not always be easy.

  • A woman's leadership style is always about balancing between being too soft and too aggressive (a doormat or a bench); too work-focused and too family-oriented. It's a continual push-pull for all our panelists, yet they keep making the choices that will allow them to succeed both personally and professionally, leveraging a network of support. It's not that they don't have the same challenges and issues the rest of us have. It's that they have accepted the need to constantly make tough choices and developed a support structure to help them have their cake and eat it too. Bringing the two sides together, it's the image of a tough mom holding a baby. You have to be competent and tough enough to succeed and nurturing and indulging enough to make sure others learn and benefit from it.
  • It takes a strong and resilient person to choose to walk the uphill battle and succeed in a male-dominated role and industry. You have to be tough, competent, and resilient to succeed at it, and empower others as you succeed.
  • Be yourself, adopt your own leadership style. With that said, learn from the successful styles of others and constantly study what other people are doing and acting, and what's working and not working for them, even if it’s in a different context than your own work and personal challenges. And focus on your strengths to keep developing and refining your own leadership style.
  • Request the gift of feedback from people who see you from different angles. Reflect on that feedback, and change your style as appropriate based on the input.
  • Leadership is not about toeing the line and being bland. Be willing to stick your neck out and be passionate and take a stand. With that said, do your homework so that you understand why you’re taking a stand, and so that you can communicate your position in a confident and compelling way.
  • Be well-rounded. Join other teams and organizations and put yourself out there to discover other dimensions of yourself. You will learn as much as you give.
  • Be self-aware enough to know what makes you tick, what motivates you, and continue to make choices that will keep yourself engaged and passionate.
  • Recognize what’s important to you, and make choices that ensure that you have the time and energy to do what’s important to you. This will involve saying no to other things, putting limits to some of the things you're agreeing to do.
  • Have a mind-body connection, and make choices to support your body and your mind and deal with the stress and challenges of holding a leadership position.

Build a network and infrastructure that will support you and others around you.

  • Develop a network of support from family to friends to stay-at-home moms to nannies to babysitters, housekeepers and gardeners, to help you meet the day-to-day demands of leadership at work.
  • Engage in and support the development of mentorship programs within your organization, as a mentor or a mentee. Supporting a mentoring culture and infrastructure within your organization is not an easy task as it can’t be mandated. But when it works, it benefits all participants and the organization as a whole.
  • Facilitate grass-roots leadership within your organization, and collaboratively encourage networking and learning across departments and organizations. Developing engagement from the bottom up, and enlisting executive management to participate will help build a stronger organization and more empowered leaders.
  • Support the advancement of women within your organization, and help people address their stereotypes about women managers vs male managers. One of the reasons why both men and women wanted male bosses is that they are historically more likely to advance, and bring along their staff as they do. However, as more women advance to higher, more visible positions of influence, this is changing, but the perceptions may remain.

Be the competent leader others will respect.

  • Walk a mile in the shoes of others, and show that you’ve been part of the team, facing and addressing the problems they've faced, whether it’s in sales or manufacturing or R&D. This way, you can communicate with the people who are making things happen, and bring these challenges and insights to the executive team and strategize on how best to proceed.
  • You have to be a people person, and a great communicator, showing that you care about people, and also that you get the business imperatives. Learn to bond with people on their terms, and also earn their respect for your business acumen and competence. Engage them in getting things done, problems resolved.
  • Embrace your passionate side, but not in a way which will brand you as too emotional. Channel your emotion to passion for a cause at work or outside. Manage your emotions during conflicts by 1) taking a breath, 2) focusing on the issues, 3) not taking things personally, 4) understanding root causes for the conflict, 5) taking the conflict into a one-on-one discussion, 6) speaking rationally with common sense, 7) having a zero-tolerance policy for belittling remarks, 8) tabling the conversation if necessary, etc.

Every leader will meet resistance. The question is what you do about it.

  • If you are labeled a b** for an action you've taken, consider to yourself if a guy would be considered a jerk for doing something similar, and even bring up the question to others if you think there's a double standard.
  • Learn from your mistakes. Don't hate the other side because they were good, but learn from why they were selected. Consider challenges as growth opportunities. And if you've made a mistake, pick yourself up and keep moving forward, hopefully stronger for it!
  • Have the courage to immediately and directly address individuals who has not treated you with respect.

Communicating to engage and inspire others is a leadership prerequisite.

  • Be other-centric, whether you're communicating with a staff member, peer, manager, family member, or customer, understand their perspectives and abilities and strategize on the best ways to communicate to them. Gather data tailored to what's relevant to them in a way that makes sense to them. For example, if you’re working with a resistant, defiant and cranky engineer who can't multi-task and doesn't want to be bothered in the middle of a project, plan your communications with him at the end of the project.

Leverage your gender, learn from your children.

  • Learn from your children, whether it's about the latest social media trends, or the perspectives of the younger generation, or even life priorities, in many ways, being a parent is a great leadership challenge.
  • Women leaders bring so much to the table, with their multi-tasking abilities, their ability to work across cultures and age groups, and, as mentioned in the October 2009 McKinsey report inspiring others and defining expectations and rewards will be critical future leadership needs.

 

In conclusion, leadership is about the choices you make day-to-day. Take the time to reflect on the choices you're making and make sure that they are on the path for success you've outlined for yourself. Have a plan for success, and choose your take-aways and learnings from each and every experience. Make the difficult choices when necessary, including leaving a position, role or organization if it is not fulfilling, if it's not something you're passionate about. Find meaning and purpose in the work that you do, and make sure that it helps you grow in the direction you choose, while you're making a difference in the way you choose.

 

Resources:

  • Cracking The Boys Club Code, The Woman's Guide to Being Heard and Valued in the Workplace, Michael Johnson http://www.amazon.com/Cracking-Boys-Club-Code-Workplace/dp/1600376428
  • McKinsey October 2009 Leadership through the crisis and after: McKinsey Global Survey results  http://www.mckinseyquarterly.com/Organization/Leadership_through_the_crisis_and_after_McKinsey_Global_Survey_results_2457
  • Now Discover Your Strengths, Marcus Buckingham, http://www.amazon.com/Discover-Your-Strengths-Marcus-Buckingham/dp/0743201140
    • Strength Finder Test http://www.strengthsfinder.com/113647/Homepage.aspx

 

Special Offers:

  • When leaders make staff development a priority; their team becomes unified, projects run smoothly and goals are surpassed in return. KLR Consulting invites you to read a story about a woman who changed everything in her organization with comprehensive employee development programs, and welcomes your inquiries and comments. http://www.klrconsulting.com/clients/pdfs/first5_success.pdf


FountainBlue's June 11 When She Speaks event was on the topic of Millennials In Our Midst and featured:

Facilitator Camille Smith, Work In Progress Coaching

Panelist Cyndi Stargiotti, Technical Training Programs Manager, Synaptics

Panelist Jenny Xu Woo, HR Manager, Talent and Executive Assessment, Cisco

Panelist Joan Watkins, IT Manager, LifeScan

Please join me in thanking our speakers above, as well as our hosts at LifeScan, all of whom make our work possible.

Below are notes from the conversation:

Our panel concurred that it is not about the age bracket or the perspectives of each generation of workers, it’s about getting everyone fully contributing and successfully, fully integrated and open-minded so that they as productive and as collaborative as possible, to keep an organization forward-thinking and effective at a time when innovation is key, problems are complex, international and multi-faceted, and teamwork and collaboration will remain the keystones for success.

 

Each panelist eloquently described how their organizations and their teams leveraged technology to its fullest, but more importantly, listened to the needs of staff and customers, factoring in their needs and perspectives and finding a middle ground, building alignment toward strategic goals. Technology is an important enabler for building communication and community, but it takes open communication and acceptance of differences and building relationships of trust to get everyone to pull together on common goals, despite differences in culture, age and perspectives.

 

The panelists encouraged us to develop a corporate culture which respects differences and supports the needs of workers, including millennials. The panelists commented that millennials prefer corporate cultures that support flexible work hours, results-oriented milestones stating what needs to be done without specifying how it should be done, and constant and specific feedback. They do expect advancement based on performance, but are generally now more realistic about the timeframes for advancement.

 

Millennials were raised in the age of the internet where answers are readily and quickly available, so they are techno-philic, embrace the rapid pace of a corporate culture, and many show amazing capacity for completing work well and quickly, all valuable qualities in today’s competitive corporate world.

 

The question arose about how millennials can get more respect in the workplace, and the panelists responded by advising them to stand behind their results and performance (even if it appears that others with less stellar results and more experience receive credit), be positive in communication (even if frustrated by above), build strategic connections like sponsors and mentors within and outside the company, and be strategic about how you communicate what you do, how you do it, and how passionate you are about it.

 

Parents of millennials may not spend as much time with their kids, coming from a driven, work-philic generation, but DO shower them with attention and toys when they do. Therefore this generation has more toys and tools, more confidence and independence than GenX for example. The implication in the workplace is that they want to understand the context of the work they are asked to do and how it fits into the bigger picture for the organization. Once they understand this and buy into it, they generally attack the task or problem with contagious enthusiasm, and deliver quality results efficiently. Note also that Millennials in general have seen the work ethics and choices made by their parents, and are choosing to live for the moment, enjoy and celebrate life, which may impact how they come across at work.

 

The panelists made several suggestions on how to create a cross-generational culture which brings out the best in all:

  • Create opportunities to gather informally and socially and encourage interactions between groups, generations, cultures, etc.
  • Encourage open communications about assumptions, perceptions, expectations. Equally important is to encourage acceptance and tolerance of differences.
  • Model and encourage how a good sense of humor can help develop connections and trust, and relieve stress.
  • Leverage the best out of each person’s differences in abilities and perspectives, and teach your teams to do the same.
  • Reward teams that can find a middle ground and work together toward a common goals, a collaborative decision-making process that benefits all.
  • Encourage and insist on focus when it’s necessary, but be flexible about having divided attention when it’s not.
  • Insist on respect for all, and be direct if someone is inadvertently being rude, particularly if they’re unconsciously using technology gadgets when they are ignoring or disrespecting someone else present.
  • Establish and support mentoring programs to build connections between generations, roles, cultures.

 

In conclusion, business has become much more complex, with so many political, social issues involved, with many more interdependencies and risks than ever before, with local and global factors impacting decisions, with the proliferation of technology and the need to leverage it effectively to communicate openly and transparently, building credibility and engagement of all stakeholders. It is essential for leaders to engage all stakeholders within and outside a company to collaboratively made effective decisions in a complex world. Full engagement of the tech-savvy, efficient millennial generation in the collaborative decision-making process, with their passion for building community and saving the world will set forward-thinking companies apart from those who embrace the status quo, the old way of doing business.


Biographies

FountainBlue's May 14 When She Speaks, Women in Leadership Series event was on the topic of Standing on the Shoulders of Mentors and featured:

Facilitator Kim Wise, Mentor Resources

Panelist Erna Arnesen, Vice President, Worldwide Services Partners and Alliances, Cisco Systems

Panelist Claudia Galvan, Principal Lead Program Manager, Windows Live, Microsoft

Panelist Vidya Venkatesh, Senior Specialist, Global Product Support, Life Technologies

 

Below are notes from the conversation.

Each panelist emphasized the importance of mentorship in their growth and development, both personally and professionally. Mentors have helped our panelists articulate and achieve their goals, build relationships that endured the test of time, see challenges from a different perspective, and keep climbing the corporate ladder. Mentors open up doors to people, to information, to resources and networks. They help you achieve your objectives step by step, and position you with the knowledge, strength, network and confidence to reach still further toward your goal. Whereas formal education provides you with the knowledge and skills to perform your job, mentors provide you with feedback, input, confidence and coaching to succeed at your job, managing people, time, objectives, etc.

 

There are many different types of mentors. There are internal mentors within your company who are familiar with the people and processes there and can help you navigate those waters, very helpful particularly if you’re new to a company or an industry. There are external mentors from other companies who can provide more general coaching and support. There are technical mentors who refer you to the right information and resources so you better understand subject matter and have better skills to deliver on your work objectives. There are senior mentors who can draw from their extensive experience to give you ideas and perspective in managing a specific challenge. Former bosses might make a good mentor for you, for example. There are peer-to-peer mentors within or outside a company, who are sharing similar challenges. And there are even reverse mentors, like the program at Cisco which invites Millennials to reverse-mentor execs who want to better understand the perspectives from that generation.

 

Whatever type of mentor you select, you must know first why you want a mentor and what goals you'd like to achieve with the support of a mentor. From there, you can decide who would be a good mentor to achieve those goals. And then you can figure out how to approach this potential mentor so that he/she would be interested in supporting you as a mentor. When you have the initial conversation, do what you can to make the chemistry work for both of you while also focus on what you'd like to accomplish and why you think this person could help you meet those objectives. In addition, set expectations in terms of logistics - how often to meet, where to meet, etc. and also set ground rules on what type of feedback you're looking for, and how best to communicate with you.

 

Remember, your potential mentor is likely very busy, so make it convenient and easy and enjoyable for your mentor to meet with you, and make it easy for them to help you: you should do most of the prep work/agenda planning and keep them posted on how helpful their advice has been for you. Take the initiative to ensure that the relationship is continuing to work for you both.

 

In starting a relationship with a mentor, it might be like riding a bike with square tires at first, but if you work with it, and keep building results and a positive chemistry, you will find it rewarding for both parties. Below is a list of topics which might be covered in mentor-mentee meetings:

  • Career development and transition
  • Performance Reviews
  • Time Management
  • Negotiations
  • Your Passion and Bringing It Out at Work
  • Global Teams
  • Functional Expertise
  • Business Problems
  • Reassurance and Validation
  • Feedback, Advice and Suggestions on Specific Issues

 

In short, a mentor can make THE difference in the success of leaders at all levels. Finding the right mentor is a worthwhile exercise, and BEING a mentor to others is also rewarding, educational and energizing.

 

Resources:

  • Mentoring Tools offered by Mentor Resources http://www.mentorresources.com/mentoring_tools.aspx
  • Go Put Your Strengths to Work: 6 Powerful Steps to Achieve Outstanding Performance by Marcus Buckingham http://www.amazon.com/Put-Your-Strengths-Work-Outstanding/dp/0743261674/ref=sr_1_4?ie=UTF8&s=books&qid=1273883741&sr=8-4

FountainBlue's April 9 When She Speaks, Women in Leadership Series was on the topic of Building and Reinforcing Your Executive Brand and featured:

 

Facilitator Lisa Orrell, CPC, The Promote U Guru

Panelist Erna Arnesen, Vice President, Worldwide Services Partners and Alliances, Cisco Systems

Panelist Christine Crandell, Senior VP of Marketing, Accept Software

Panelist Cissy Leung, Chief of Staff, Applied Solar, part of Applied Materials

Panelist Whitney Tidmarsh, Chief Marketing Officer, Content Management and Archiving Division, EMC Corporation

Panelist Luciana Vecchi, Globalization Business Manager, Core Services, Adobe Systems Incorporated

 

Below are notes from the conversation.

Your brand tells people who you, and what to expect from you whether at work or at home. It helps people decide whether to trust you, and what to trust you about. Effective executives, both women and men, proactively build their brand, to ensure that others think highly of them, and have the confidence that they can execute under specific circumstances, and even in situations where they have little connections and expertise. Indeed, your executive brand can limit or launch your success.

 

Our panel concurred that an executive brand says something about you to people you know and people you want to know. It is a compilation of all the things that you've said and not said, done and not done. Below are some elements of the brands developed by our esteemed panelists:

  • Proactive networking and communication independent of roles and organizations and levels
  • Collaborative, consensus builder focused on results
  • Deep knowledge and expertise
  • Persistent, results-oriented problem solver
  • Forward thinking
  • Passionate
  • Community orientation
  • Authenticity: You get what you get

 

To begin building your brand, start with an understanding of who you are what you are good at and passionate about. Recognize your weaknesses as a part of who you are and develop a plan to compensate for them, to make them a 'win' or a 'feature', provided that the weakness does not interfere with your ability to deliver results. Listen to yourself and make your priorities based on what’s important to you. Always make choices that will keep you authentic, make you happy to be who you are.

 

Focus on what you would like to accomplish both personally and professionally and then strategize on how to accomplish your goals, both in terms of the actions you need to take and the networks you need to connect with. Ensure that what you say and what you do, or don’t say and don't do, are in congruence with who you want to be, how you want to present yourself now, and in the future, in your personal and in your professional life.

 

Some people like to draw attention to themselves through their hair (think Don King or Donald Trump) or accessories or socks, but even if you choose to do so, it's what you say and what you do that communicates who you are, rather than the less.

 

Continue to refine your executive brand through your communications online, in person, and in writing, and ensure that your thoughts and actions are in alignment with your intended brand. Continue to align your decisions and actions and review and update the brand you'd like to communicate.

 

If someone says or does something which may threaten the integrity of your brand, first figure out who is doing it, why they might be doing it, and whether he/she is important to you. If he/she is important to you, or could influence how important OTHERS can perceive you, work quickly to make an authentic stand for your brand, your reputation, through strategic actions and communications. It is your job to NOT JUST communicate your brand, but also to defend it from being misinterpreted. Know when to stand up to misperceptions, to subtly or more directly prove them wrong by your words and actions, and to ignore them altogether. 

 

Whereas previously only the most important people had handlers and publicists and others to ensure brand integrity for them, in today’s world of technology proliferation and constant communications, EVERYONE must build and protect their brand real-time. The wide range of social media offerings from FaceBook to LinkedIn to Twitter offer so many different channels for communicating your brand, but they also demand a proactive defense of the integrity of the brand, and thorough consideration prior to communicating online, where anyone could Google your communications, even ones you’d prefer not to be known by. It's hard to compartmentalize your personal and professional life, and it takes judgment and discipline to ensure that sensitive or frivolous or private information does not negatively impact your brand.

 

One example of the consequence of not doing so is that it is now common practice for hiring managers to Google a potential candidate online. Prospects are eliminated who don't have the judgment to proactively manage their brand. With that said, candidates who show their authenticity by backing their brands as a thought leader through blogs, or get involved in associations that could benefit from your expertise and keep apprised of and even help shape industry trends through your involvement, have the definite advantage.

 

Your executive brand can take you far - even farther than you had originally envisioned, and more likely so if you proactively build and manage it. Be true to who you are at all times, but also be open to and even fearless about opportunities to stretch the definition of yourself if the opportunities or circumstances arise provided that your values and integrity are not compromised. Surround yourself with people with similar mindsets and support each other in building and extending your brands.

 

Resources:

  • Personal Branding: How to Find Your Audience, By Dan Schawbel, March 24th, 2010 http://blogs.bnet.com/career-advice/?p=186&tag=nl.e713



FountainBlue's March 15 When She Speaks Women in Leadership Series event was on the topic of Agility - The Key to Building a Successful Career and featured:

 

Facilitator Linda Popky, L2M Associates

Panelist Amanda Dutra, Senior Vice President of Career Management, Practice Leader for the Global Transition Center of Excellence in the Pacific Region NA, Right Management

Panelist Linda Holroyd, CEO, FountainBlue

Panelist Lisa Jing, Program Manager, Cisco

Panelist Shari H. Moore, GPHR, SPHR, Vice President, Human Resources-Global and Americas Sales and Services, Hitachi Data Systems

Panelist Phyllis Stewart Pires, SAP

 

Below are notes from the conversation.

Defined as the ability to leverage passion and talent for business objectives, agility is also about taking responsibility of your career, and having the initiative to challenge yourself in strategic ways. It's about understanding and working with the people around you as peers, mentors, partners, etc to focus on getting a job well done. It's also about focusing on what you DO know already, and applying that to your next role or challenge, and continuing to raise the bar for yourself and those around you. It's also about being open and flexible and resilient; choosing to learn with every experience, good or bad. It's about accepting where you are now, not being disappointed that your career is not going as planned, for rarely is a career one path, and rarely is it planned, especially these days!

 

Global megatrends are impacting how companies are functioning, and individuals must be agile enough to take charge of their career path despite the rapid changes. Below are some tips from the panelist on choosing agility:

 

  • Take the challenges that come your way, and find a way to be successful with every opportunity. Even if you don't succeed in the short term, or even if you fail altogether, make that a learning experience and apply that learning to your next adventure.
  • Exude confidence rather than ego, even if you're totally out of your comfort zone.
  • Understand what you're doing for whom for each new role, company or industry you adopt and ensure that you deliver excellent results at every turn.
  • Leverage mentors to help you adopt that proactive career path.
  • Don't let your role limit your abilities, your effectiveness or your image. Don't let it dictate HOW something gets done, just get it done YOUR WAY.
  • Emulate the behavior of others you admire, make them informal mentors. Dare to try doing it yourself, only do it your own way.
  • Sometimes it's better to ask forgiveness than to ask permission.
  • Own your brand and be visible to the right people so that the right opportunities come your way. Then open the door if opportunity knocks!
  • Proactively plan your career moves with your boss.
  • Everyone has their own unique value proposition. Know yours and show its value every day.
  • Don't be afraid to communicate your value in a self-confident way that's not about ego.
  • When you get the opportunity, say yes, and tell them why you would be a good choice for that opportunity with specific examples.
  • Think of yourself as a solution provider, not just someone with specific niche experiences. Think about market needs and market trends and how the solutions you can provide can help companies address these trends.
  • Learn to negotiate and advocate for your needs. Learn to communicate both orally and verbally, as someone who knows what they're doing and can get things done.
  • Build a support network to support your short term and long term career goals.
  • Put your health first - you can't help others unless you have the rest, exercise, nutrition, energy you need.

 

In conclusion, with the rapid global changes in technology and markets, and its impact on companies large and small, our panelists recommend that everyone proactively chooses career agility, an entrepreneurial spirit, and an extensive network as keys to a successful career.


FountainBlue's February 12 When She Speaks, Women in Leadership Series, on the topic of How to Throw More Balls Up Higher: Juggling Work-Life Balance in Demanding Times. A recording of the session is made available through the generous support of Adobe. http://my.adobe.acrobat.com/p53223679/

Facilitator Deborah Campbell, Director, Member Services, Western Region, Catalyst
Panelist Karen Catlin, Vice President, Core Services, Adobe Systems Inc.

Panelist Pat Cross, Vice President, Career Management, Right Management

Panelist Lisa Dearborn, Vice President, Leadership Development, Hitachi Data Systems
Panelist Natascha Thomson, Director of Global Ecosystem and Partner Marketing, SAP

Below are notes from our conversation.

Silicon Valley women leaders are challenged by the corporate and business pressures of high-stress, high-impact positions, while still juggling the personal demands of life and family, and squeezing in time for yourself. Each ball - from the heavy, urgent demands in a corporate environment to the home-and-personal demands of children, spouses, friends and others, to your own always-addressed-last personal needs for balance, health and growth - is important.

The panelists defined work-life balance in simple terms: making the time to do the things you want to do; understanding and acting on your personal priorities, ensuring that your life is more than your work; and being at your best both at home and work.

Our panelists concurred that establishing priorities on what’s important to do, and implementing plans to ensure that you allocate time for each of these priorities is of paramount importance. You must first take the time to reflect continually on what’s important to you, and have the discipline to ensure that the things that matter most to you come first.

They also remarked that everyone must take responsibility for establishing their own work-life balance - putting their own limits on the amount of work you take on at home and on the job, and being proactive in managing that balance, rather than feeling resigned and victimized.

Another core theme of the conversation revolved around managing expectations - that from others, that from ourselves, etc. The panelists were clear about having realistic expectations of yourself, and also establishing realistic expectations from your peers and colleagues at work. They warned about the perils of living up to others' expectations of you, and advised you to establish your own expectations for yourself. They also challenged our assumptions about what is expected at work, and invited us to set up new expectations which may require less time at work, while delivering the same or even more quality results. (Indeed, one of our panelists was able to work part time while raising a family and also rising the corporate ladder!) They cautioned us about guilt and perfectionistic tendencies will not serve our work objectives in the long time, and taking the time out to change gears and focus on others might actually make you more effective at work.

One strategy for managing expectations is to set clear boundaries and limits for yourself and for others you interact with at home and at work. For example, to help set expectations on the amount of time dedicated to a job, the panelists advised us to have clear work hours and only respond during those work hours. They also said that compromising on those boundaries for a few minutes might only accomplish a little bit more at work, while deeply cutting in to the other commitments you made to family, friends, self, etc.

The panelists advised us to delegate non-essential tasks to others at work and at home. Creating partnerships and building relationships at work to address work requirements is one win-for-all solution. An example at home is to negotiate clearly defined roles for members of your family, so that everyone contributes to daily chores, while also paying for services such as housekeeping and gardening, so that you can spend more quality time together. One caution to this strategy is to ensure that you don’t delegate core tasks at work for example, or tasks that are relationship-building opportunities at work or home (for example, transporting your kids to and from school or activities might be a perfect conversation-time that you don’t want to delegate).

Although the panelists remarked that women are particularly good at multi-tasking, they advised us to focus on single tasks, and single relationships as often as possible. Being 100% present with the people most important to you will help you build deep relationships, manage stress, and set a good example while showing them how much you value them.

The panelists recommended adopting stress-relief practices to help manage the heavy demands for professional women and men. Strategies ranged from adopting a hobby to regular meditation. Also, taking the time to appreciate all that you have - your work, your health, your friends, your accomplishments, your future, etc. will help you re-charge and maintain a happy balance.

In considering all the strategies and advice above, the overarching theme is that you are in charge of your own balance and happiness based on your personal values, and adopting a positive, dynamic, can-do outlook and strategy can help you make it so. The bottom line is that work-life balance IS do-able, but not all at once for all priorities, and not all the time.



FountainBlue's January 18 When She Speaks, Women in Leadership Series was on the topic of Expanding Your Circle of Influence: With or Without Authority and featured:

 

Facilitator Jo Miller, CEO, Women's Leadership Coaching Inc.

Panelist Kristine Gallegos-Haehl, Trade Professional Manager, PG&E

Panelist Linda Holroyd, CEO, FountainBlue

Panelist Gwen McDonald, SVP, Human Resources, NetApp

Panelist Titina Ott, Vice President, Organizational Effectiveness, Oracle

 

Below are notes from our conversation.

About Influence and Your Influencing Style

Influencing is to women like catnip is to cats - we can’t resist it, as evidenced by the number of people in attendance, and the energy of all our participants and the event overall. It's important to be able to influence others around us to build momentum, to drive a cause forward, to rise within an organization, for personal satisfaction. A couple of definitions of influencing are defined below:

  • Jo: An influencer is someone who makes a greater difference than one person alone can make. Your circle of influence are those with whom you collaborate, to make stuff happen.
  • Titina: An influencer is someone who understands the dynamics of persuasion and how to use it to positively impact, situations, individuals and organizations. Your capability to influence is made up of your personal brand, knowledge and trust that others have with you.
  • Linda: An influencer is a leader who draws upon knowledge, passion, strategy and sheer will power to move things in a desired direction for a shared cause. An effective influencer leverages 'circles of influence' between different groups, consciously and effectively expanding how each group member will participate in expanding that circle of influence for all.

 

Effective Influencing Techniques with or without authority:

  • Always lead with your values and your integrity, but focus on generating measurable results.
    • You must always feel good about yourself and what you are doing. Doing the right thing is more important than moving the ball forward.
    • Be willing to make the tough choices and do what needs to be done, but do it with compassion and sensitivity, and where possible, maintain relationships despite the tough choices you need to make.
  • Know yourself.
    • Know your talents and align complementing talents around you and work together to generate measurable results.
    • Be passionate and speak your truth. But first invest the time to reflect and discover your truth.
    • Have tough compassion with high integrity.
  • Do your homework.
    • Know your audience.
    • Be strategic about who you work with and how to connect with them.
    • Knowledge is important. Take the time to explore an issue and the people around the issue and build a strategy on how to influence each stakeholder before reaching out to them.
    • Understand what your level of acceptable risk is for any situation.
    • Understand the other partys' acceptable risk and what they’re willing to leave on the table.
  • Invest in your network.
    • Work with partners and build collaborations and relationships.
    • Help everyone around you to step up.
  • Learning to effectively influence others is a journey, not a destination.
    • It’s a journey of personal growth and discovery. Let each milestone, each setback set you further down that path.
    • Understand your past successes and failures and your current challenges. Graph how what you did say and do and what you should have said and done, and take that learning as you go forward.
    • Keep practicing your influencing techniques. Sometimes failures are more effective than successes in building your skill-set, depending on your mind-set!
    • From failures, learn what information you didn’t have, how you could have done things differently.
    • Decompress and reflect following failures to better ensure that you learn from them.
  • Communicate with passion and clarity.
    • Build and ensure alignment between all stakeholders with clear communication on objectives, passions, goals, results, etc.
    • Be animated and passionate to better motivate others to adopt the cause.
    • Speak your truth, but be aware of HOW you speak that truth to best ensure that others respond well. Be aware also of what the other party is ready to hear and what they would respond to best.
  • Be confident and persistent. There’s no substitution for that.
    • Have the confidence to initiate rather than waiting for something to happen. However, be prepared before you initiate.
    • Have the determination to make great things happen.
    • Don’t assume that someone needs to give you permission or authority to step up. Take the initiative.
    • Don’t assume that someone else has a better idea or suggestion. Jump in and add your two cents, even if you don’t think you have the experience or perspective to add your input.
    • Sometimes, you should act and beg forgiveness later. But make sure you do your homework before you act.

 

Helpful networking organizations:

  • Future Women Leaders http://www.futurewomenleaders.org 
  • FWE&E http://www.fweande.org
  • Invent Your Future http://www.inventyourfuture.com
  • PBWC http://www.pbwc.org
  • SDForum Women’s Group http://www.sdforum.org/index.cfm?fuseaction=Page.viewPage&pageId=898&parentID=472&nodeID=1 
  • WIC http://blog.womeninconsulting.org/
  • WITI http://www.witi.com



FountainBlue's December 11 When She Speaks, Women in Leadership Series was on the topic of Leading Through a Changing of the Guard and featured:

 

Facilitator Marcia Stein, Stein Consulting, Inc. and HR Women and Friends

Panelist Deborah Coburn, Manager, Sales & Operations Planning, Americas, LifeScan

Panelist Julie Criscenti Heck, Director, Global Partner Marketing, VMware - Virtualization Software Solutions

Panelist Laura Debacker, Sr. Director of Leadership Development and Employee Engagement, Sun Microsystems

Panelist Lori Smith, Director of HR, Cisco

 

Below are notes from our conversation.

In business, you have to keep moving quickly, in response to market and customer demands. Standing still can mean a death sentence, even if the short-term numbers look good! So corporate strategies are proactively changed, and new corporate executive teams assume the reigns in the quest of proactive change.

 

Our panel this month had participated in many of these 'changing of the guards' as an executive from the incumbent and from the newly-hired perspective and shared their insights on how new corporate management teams really hit the ground running by leading a smooth changing of executive suite members, by minimizing cultural impact, while ushering in necessary near processes, people and procedures, thereby maximizing efficient bottom-line progress through a transition. The panelists shared the following advice about coping with inevitable change:

·         Embrace the diversity in your team, and celebrate that everyone would respond to change differently.

o    Help each team member cope with change, while also accepting that certain members may not be right for the team, as things change.

o    Don’t take change personally, and help others not to.

o    Having a sense of humor will help you keep your perspective during changes, and also help address stress inherent in managing change.

o    Have realistic expectations of yourself and others. Don’t try to do it all, embrace it all yourself, and don’t expect others to. But do be open to support and help from others.

o    Learn from everyone around you, so you can identify what next to be, what next to do, especially in an environment that’s constantly changing.

·         Be strategic and make change an opportunity.

o    Find the opportunity with every change, and help others around you to adjust to any change, and find their opportunities too.

o    Strategic alignment of goals between people, groups, partners, etc. is an important element of for implementing successful change.

·         Maintain your leadership, reputation, core values and competencies especially during change.

o    Be composed and confident during change, despite your internal feelings, to help foster confidence around the change. With that said, also be candid and transparent personally one-on-one about how changes are affecting you and what you are doing to cope.

o    As you work through change, keep your integrity and your reputation intact. Have a strong moral compass while undergoing change, and ensure that you follow-up and follow-through with your role in creating that change.

o    As a leader, connect with people at all levels, and inspire them to embrace the change by understanding why the change is needed, how it is aligned with them personally, and how it can be best implemented. Mentor others along the way, and be open to being mentored by others as well.

o    Being self-aware about your own strengths and weaknesses will help you better and more quickly adjust to the changes inevitable in any leadership role within a company.

o    Be politically savvy, working with others to create, understand, communicate and implement change.

o    Adopt learning agility habits and encourage the adoption for others, which would make it easier for everyone to adapt to change more quickly.

·         Visionary leadership is critical, but not enough to ensure successful change. Leaders at all levels must be engaged in the changed management process, and trained and empowered to implement the change.

o    Clear and constant communication of change – why it’s needed, how it will be implemented, how it will impact others, etc., - are a critical component of any successful change.

o    When undergoing change, focus on what’s under your control.

o    Try sticking through change, even when it feels uncomfortable. Often, there are long term benefits to the changes, and widespread change in corporate structure and direction are at times necessary for growth, particular in competitive markets.

o    As a rule of thumb, people learn 70% through experiences 20% through peers and networking, and 10% through more formal trainings. Keep that in mind while you’re experiencing that change – and benefit from the learnings inherent in that change.

o    Help others develop accountability strategies to help implement change.

 

Helpful books on change management:

·         My Iceberg is Melting by John Kotter http://www.amazon.com/Our-Iceberg-Melting-Succeeding-Conditions/dp/031236198X

·         Who Moved My Cheese?: An Amazing Way to Deal with Change in Your Work and in Your Life by Spencer Johnson and Kenneth Blanchard http://www.amazon.com/Who-Moved-My-Cheese-Amazing/dp/0399144463/ref=sr_1_2?ie=UTF8&s=books&qid=1260650175&sr=1-2

 

We invite interactive conversations around these notes and other topics of interest to members of the community and also welcome you to forward our notes to interested groups, provided that you copy us on your distribution, and that you provide acknowledgment to FountainBlue and our sponsors and speakers, as our notes are copyrighted by FountainBlue for 2006-2010.



FountainBlue’s November 13 When She Speaks, Women in Leadership Series event, on the topic of Corporate Women on Nonprofit Boards. Please join me in thanking our hosts at Symantec for their support of this event and for the series! Please also join me also in thanking our lively and engaging panel for so generously sharing their perspectives and advice:

 

  • Facilitator Wendy Beecham, CEO, FWE&E
  • Panelist Pamela E. Evans, Director, Executive Programs, NetApp
  • Panelist Cecily Joseph, Director, Corporate Responsibility, Legal and Public Affairs, Symantec
  • Panelist Marilyn Nagel, Chief Diversity Officer, Cisco
  • Panelist Keren Pavese, Program Manager, Western Division Office of Sustainability, Community Outreach & Diversity Councils, EMC Corporation

 

Below are notes from our conversation.

Our panel emphasized that serving on nonprofit boards actually benefits them personally and professionally, provided that the board and 1) the cause is something they feel passionate about, 2) the people are people you enjoy serving with, 3) the projects are engaging, fulfilling, and require your support, and 4) the workload and expectations are manageable. Indeed, each panelist emphasized how serving on nonprofit boards helped them with enhance their professional knowledge and understand and even impact industry trends, with their community outreach goals, working in alignment with corporate objectives, and with their personal development, providing enriching experiences which stretches expertise and perspective.

 

If you’re considering joining a board, he key to a successful nonprofit board experience is to be strategic about which board is right for you. Start by understanding what you’re passionate about and where you might contribute. Think also about what you get back by serving, whether it’s connections or expertise or knowledge for example. Then, before making a board commitment, you may want to consider doing some volunteer work and getting to know the people involved. Remember that you are not just evaluating the leader or any individual, but the whole organization as a system, so things like how the staff and executive director and board members get along is a very important thing to consider.

 

Be also knowledgeable about responsibilities and expectations and terms, particularly when it comes to legal (do they have insurance for board members for example) and fiduciary and fundraising/development requirements (are their finances secure and transparent, are you required to contribute and fundraise and if so, how much) and terms of service (how long, how often). Treat the nonprofit board position evaluation like a job interview, and have both parties evaluate the fit before making a commitment.

 

If you are considering transferring from the corporate world to the nonprofit world, follow some of the strategies above, including identifying your skills and passion and getting to know the organization and its alignment with your objectives and your alignment to theirs. Although salaries are smaller, titles can be bigger, and the work may be more fulfilling in many ways.

 

Sometimes, board participation is in alignment with day-to-day work duties, and is part of your responsibilities in your role. Even when it’s not, board participation might be positive included in performance review meetings, particularly when direct results such as skills enhancement, partnership development, and other tangible results are outcomes from that participation.

 

If you DO decide to join a board, make sure that you do the ‘give/get’, know what you’re giving and what you’re getting, and know also when to ‘get out’, change your commitment if necessary to ensure that all parties continue to meet objectives. If you are unsatisfied with your participation on a board, consider also asking to change or enhance your role and contribution, or toning down time and task requirements before deciding to get out entirely. If you DO decide to leave, work with your nonprofit to recruit a replacement.

 

The panel concluded by reiterating how personally and professionally fulfilling it is to serve on nonprofit boards, and encourage others to evaluate for themselves whether this is also a good option for them.

 

Resources:

  • Nonprofit Board Basics, from a workshop provided by Cisco, generously shared by Cisco:  http://www.cisco.com/web/about/ac49/ac55/Nonprofit_Board_Basics_2009_11_10b.pdf
  • If you’re seeking a board position, visit Boardnet USA http://www.boardnetusa.org/public/home.asp and search for a nonprofit match for someone with your skill set, education and interest.
  • The Young, Nonprofit Professionals Network has a list of nonprofit resources which may be useful for those looking at going into the nonprofit sector. http://208.106.176.241/resources/ResourceLinks.asp
  • CompassPoint in Milpitas which provides a range of services for nonprofit organizations http://www.compasspoint.org
  • Foundation Center in San Francisco, which has a directory of foundations online http://www.foundationcenter.org

 


FountainBlue’s October 9 When She Speaks, Women in Leadership Series event was on the topic of Women Leading Innovation and featured:


•    Facilitators Krista Henley and Rossella Derickson, Corporate Wisdom and SBODN
•    Panelist Nina Bhatti, Principal Scientist, HP Labs
•    Panelist Daniela Busse, Director of User Experience, SAP Labs LLC
•    Panelist Christine Duran, Translation Technology Manager, Globalization, Core Services Group, Adobe
•    Panelist Claudia Galvan, Lead, International Program Management Group, Microsoft
•    Panelist Jessica Roland, Director, International Product Operations, Content Management & Archiving, EMC Corporation

Below are notes from our conversation.
'Innovation' is today's buzzword - considered integral to an organization's culture, its competitive advantage. Our panel of women leaders represented how innovation is successfully approached from different perspectives in different cultures. They passionately shared the need for corporations to remain innovative, supporting incremental advancements and ground-breaking innovations as well. Whether innovations involve new processes and tools and new business models, or whether they involve novel ways to doing things and looking at things, our panelists shared their stories of how to successfully forge innovation, even in the most resistant culture and teams, and even under the most challenging of circumstances.

Below are pearls of wisdom, generously shared by the panel:
•    As a woman leading innovation, think of yourself as someone who sets the climate, culture and direction for the organization, making it easy for your team to develop, test and deliver innovations which serve the needs of real customers.
o    Leverage your communication skills to motivate, engage, and otherwise drive projects forward. Encourage others to do the same.
o    Leverage the differences between people to spark innovation and camaraderie. How will differing viewpoints add to the equation, making the end result more likely to serve the intended audience, or improving the development and delivery system altogether, for example?
o    Find a way to fit in and be accepted, be credible to your team and partners. You have to be accepted as one of them before you will be accepted as a team leader, particularly as a woman in a technical position.
o    Don’t take things personally. Find a way to always focus on the customer and the company, while taking the high road, and using your communication skills and sense of humor.
•    The pressure to do more with less during tough times can lead to innovation in business processes. It can also incentivize teams and companies to partner with others more efficiently. So if you think of these challenges as opportunities, what more can you and your team do?
•    Building relationships and a support base are integral to the success of any leader. Innovation leaders should socialize their programs and plans with key decision-makers to best strategize how to forge innovation in specific key areas for the organization.
o    Engagement of all stakeholders is a critical component of any innovation, throughout the creation and execution process. To get buy-in from your stakeholders, understand what would motivate them to get involved and speak to their interests when proposing your project.
•    Be strategic on your innovation focus. Know what you want to innovate, why you need to innovate it, how it will be innovation, for whom it will serve, etc. Get executive sponsorship and engagement to ensure alignment of your innovation objections with those of the organization. Be strategic also about how your innovation program is executed.
o    Time your message to key stakeholders to optimize receptivity to your program.
o    Push innovation to suppliers and strategic partners where appropriate.
o    Be customer-focused in your innovations.
o    Networking outside the company with a specific purpose can lead to real short-term and long-term innovations and forge strategic partnerships benefiting both parties.
•    Be persistent and resourceful and creative in driving the innovation process forward. It’s never an easy task. People, groups, ideas, and other factors may provide roadblocks to your best-laid plans. However, understanding and expecting these types of roadblocks will help you navigate treacherous waters and build momentum for your innovation project.
•    Know thyself: Know what you’re good at and leverage that. Be confident in what you bring to the table, while also valuing the gifts of others.
•    Be recognized: Don’t just take a back seat and let others take the credit. Don’t be afraid to promote your work. Be courageous and take the risks and the responsibilities as well as the rewards of leading your innovation project.

Innovation Resources were also recommended:
•    MindMap This highly effective diagramming method illustrates thoughts, concepts, relationships, associations, and consequences all connected to a central hub representing the main idea. http://www.mindmap.com.
•    Bright Idea, The Global Leader In On-Demand Innovation Management http://www.brightidea.com/new.bix
•    Emulate Microsoft’s ThinkWeek concept, and dedicate a week which encourages innovation submissions for review by executive management and peers.

In conclusion, the panelists agreed that ongoing, customer-centric, collaborative innovation, well executed, is necessary for corporate vitality and growth. It serves the needs of the customer, while also providing a challenge for the teams produces products and services for that customer, and serving the bottom line needs for any corporation. Indeed, innovation, well executed benefits all.



FountainBlue’s September 11 When She Speaks, Women in Leadership Series was on the topic of Successful Cross-Cultural Communications and featured:

 

  • ·         Facilitator Francine Gordon, FGordon Group, SDForum Women’s Group
  • ·         Panelist Roya Afshar, Software Development Director, Oracle
  • ·         Panelist Khrystyne Heard, Manager, Human Resources, LifeScan
  • ·         Panelist Debi Hirshlag, VP, Worldwide Human Resources, Flextronics
  • ·         Panelist Neerja Raman, Research Fellow, Stanford University, MediaX Distinguished Visiting Scholar
  • ·         Panelist Peggy Wolf, Manager, Cisco Services Global I&D

 

Below are notes from our conversation.

 

About Cross-Cultural Communications

When one thinks about ‘cross-cultural’ there’s an assumption that it’s about people from different backgrounds, but it’s much broader than that. It encompasses differences in geography, languages, generations, companies, functional areas, regions and industries. It doesn’t happen just when you travel, or just when you talk to someone over the phone. It happens with the staff, partners, and other associates you work with.

 

The panelists shared some sage advice critical for successfully communicating across- culture/ generation/ company/ area/ geography/ industry/etc.

  • Accept and understand that everyone’s different, yet we are more alike that we are different. Close the cultural communication gaps where appropriate, yet embrace the opportunities in the differences because diversity in perspectives, talents, opinions, etc. lead to new ways of thinking and doing things which may generate innovation and financial returns for your company.
  • Build relationship of trusts across people with different backgrounds, and help others in your group do the same.
    • Strive to understand why there are differences, and collaborate with others to find a way to meet common goals.
    • Don’t be afraid to ask questions of trusted others, but first build relationships of trust before asking.
    • Leverage technology and particularly social networking tools to build relationships between people and groups who are culturally diverse.
  • Be the kind of authentic leader that supports cultural diversity, and leverage that diversity for business results.
    • Set the tone for others on respecting other people’s culture, recognizing similarities, embracing differences.
    • Don’t just listen but also HEAR what is said and intended.
    • Adjust the way you interact with others based on what you learn about each culture in general and each individual within that culture.
    • Cultural differences impact people’s perceptions about someone’s directness and aggressiveness and intentions. Someone who speaks clearly and assertively in one person’s perception might be perceived as self-serving or combative from another person’s perspective. Asking questions (particularly open-ended), understanding objectives and intentions of interacting parties may help address misunderstandings based on these cultural differences.
    • If you’re open and sincere and communicate respectfully people from a different culture will respect and appreciate your efforts and intentions and give you the benefit of the doubt. It may help overcome language barriers and inadvertent social faux pas.
    • Develop your emotional intelligence and that of your team.
    • Use brain maps to help make quick assessments and judgments about people who are different than you, but don’t be afraid to re-draw the map based on new information/current interactions.
  • When resolving conflicts between people with different cultures, focus on how you can make YOUR priorities and perspective more important to that other person.
  • Be an expert communicator, recognizing that communication takes many forms – from verbal to written to body language.
  • Be sensitive to how you are communicating, how others are communicating, and how you and others are responding to that communication and why.
  • Invite those who are not forthcoming to communicate and share in alternative ways like one-on-one for example.
  • Manage your emotions when communicating with others. Make it a left-brained/analytical task to understand what happened to stir your emotions. Create a plan and manage relationships and interactions based on your understanding of what happened, and have fact-based communications with the other party.
  • To best respect and connect with others from another culture, leverage available resources and continue to learn about cultural differences, but just use it as a guideline. It is far better to first study, understand and respect other cultures and adjust your understanding, assumptions and actions while actually interacting with others from that culture.
  • Your knowledge of how cultures are changing will help you better manage and lead.
  • In general, younger generation, far more open and inquisitive about the world. Developing countries with access to technology are fascinated about the world culturally and economically. Technology is leveling the playing field for the younger generations, which will impact the workplace overall, more and more and sooner than we think!
  • Above all, don’t go into the unconscious incompetence – the mode of making assumptions, following stereotypes.

 

Recommended Resources:

  • o        Phantoms in the Brain: Probing the Mysteries of the Human Mind, by V. Ramachandran and Sandra Blakeslee, http://www.amazon.com/Phantoms-Brain-Probing-Mysteries-Human/dp/0688172172
  • o        Use the Belbin Team Role Profiles to understand the natural inclinations/roles of those on your team http://www.belbin.com/rte.asp?id=10
  • o        Talking 9 to 5: Men and Women at Work, by Deborah Tannen http://www.amazon.com/Talking-Women-Work-Deborah-Tannen/dp/0380717832

 


FountainBlue’s August 14 When She Speaks, Women in Leadership Series was on the topic of Politics at Work: The Good, The Bad, and The Ugly and featured:
  • Facilitator Bobbie LaPorte, RAL & Associates
  • Panelist Mercedes De Luca, Global Customer Experience and Chief Information Officer at myShape.com, previously VP of Global IT at Yahoo!
  • Panelist Lise E Edwards, Oracle Women's Leadership (OWL), Program Manager, Oracle Human Resources
  • Panelist Susan Lai, Senior Director, Finance, Symantec Corporation
  • Panelists Eileen Sullivan, Group Director, Cadence

Below are notes from the conversation.

About Politics
Let’s face it – office politics is a reality for everyone, regardless of the size of your organization or your position. But it’s good news that it’s a hot topic, and that people are more comfortable talking about it now than before, and supporting each other in addressing political challenges and understanding political nuances.

When asked to define politics, there was discussion about agendas and objectives and leveraging your personal influence and power, and that of others to build that agenda. The panelists concurred that at times there are unnecessary negative connotations around politics, so they advised that we know and accept that politics shapes their career and day-to-day work life.

However, there was also consensus that the WAY this is done will influence how others perceive you. There’s a difference between communicating transparently and building and leveraging relationships and achieving objectives no matter the cost to others.

Advice for Navigating the Political Waters in YOUR Organization
The panelists shared lessons learned about miscommunications and misunderstandings about intent, about motives, about objectives and emphasized the need to build relationships, ask questions, seek alignment, understand objectives, and work together in alignment to achieve shared corporate goals.

Repeatedly, the panelists emphasized the importance of building relationships with people at all levels, and the need to partner with people at many levels to make things happen. And a critical factor for developing relationships is clear and open communication, with an emphasis asking a lot of questions and reaching an understanding on motivations rather than working on assumptions and judgments.

There was an equal emphasize on understanding yourself, and your own passions and objectives, and maintaining relationships while staying true to yourself. Indeed, if you remain true to yourself, you will build your own brand and people will know what to expect when they work with you.

The panelists emphasized that it’s important to orient discussions around what’s right for the company and focus on facts and work, not taking actions and words personally.

Specific pearls of wisdom are listed below:
  • ·    Take the opportunity to interview with as many people as possible, to get to know the company and its people prior to starting there. Even after you land, dedicate some time to meeting with key influencers and develop those relationships.
  • ·    Don’t lose yourself, your own sense of style. Know when and where to compromise that style.
  • ·    In every situation, you have a choice. Be the person you want to be, or you may regret what you did.
  • ·    Even if you DO regret what you did, be truthful, forthright, humble in your communications with the people you hurt along the way.
  • ·    Decide whether which is the right battle for you at the right time.
  • ·    Don’t take sides.
  • ·    Don’t let it get personal.
  • ·    Seek to understand before being understood.
  • ·    Be clear to the people you’re working with.
  • ·    Ask for help.
  • ·    It can be tiring and lonely to constantly play political games.
  • ·    Network.
  • ·    Make your mistakes also your learnings.
  • ·    Men look at politics differently. They see it as a game, a competition, and they don’t take it personally.
  • ·    Not everyone has the best interest of all in mind. Handle closely those who don’t.
  • ·    Have the meeting before the meeting so that you can plan and align and avoid surprises.
  • ·    Spread your circle of influence.
  • ·    Lead with your passion.
  • ·    Be politically astute: pick up on things that are said and unsaid about a person, a group, an organization. Plan accordingly.
  • ·    Understand why someone you don’t respect might be valued by others, particularly if they are respected by others high up in the management chain.
  • ·    Rise above the bullying.
  • ·    Be self-aware while being other-centric.
  • ·    Be skilled at influencing up.
  • ·    Ask for what you want.
  • ·    Mentor others. Be a mentee.


FountainBlue’s July 10 When She Speaks, Women in Leadership event was on the topic of Women’s Leadership Styles: What’s Right for You? and featured:

 

  • Facilitator Rosemarie Carbone, Serial VP of HR
  • Panelist Nora Calvillo, Senior Product Manager, Adobe
  • Panelist Michaela Guiney, Product Engineering Director, Cadence
  • Panelist Nancy Long, Senior Vice President, Global Human Resources, Hitachi Data Systems
  • Panelist Marleen McDaniel, Serial Entrepreneur and Business Adviser

 

Below are notes from the conversation.

The panelists concurred that men and women are definitely different in their outlook, and the way they lead and manage and communicate. Accepting that there ARE these differences, and working with these differences will help women to better lead and succeed, particularly in workplaces dominated by men. Understanding the cultural tolerance for factors such as use of profanity (whether it is religious, sexual or excremental) and being constantly aware of both the audience (gender, age, geography, etc.) and the objectives will help leaders of either gender better communicate clearly and lead effectively, driving results. In addition, embracing more typically female communication and collaboration skills will benefit leaders of either gender.

 

Our panelists advised women to focus on the business objectives, backed up by information and facts, while also considering each audience and their individual perspectives. They also encouraged women to do more of the things that men do to make them successful: from leveraging contacts more proactively to asking for what they want, to promoting themselves more objectively and strategically and ensuring that there is a support base of advocates with influence who can help them succeed.

 

With that said, the panelists encouraged us to identify and leverage our own strengths. Interestingly, they agreed that making mistakes and trying things that don’t feel right are both very important lessons needed to help people reach their gender-independent ‘true north’ position leadership styles that are in alignment with values, beliefs and abilities. With this type of confidence and leadership, one can serve as a role model for teams and organizations, while also helping determine whether the current environment is in alignment with one’s personal style.

 

In conclusion, the panelists are advocating for a balance of being tough, especially when necessary, but also being supportive, collaborative and compassionate, while focusing on business objectives. Taking responsibility for actions, parking your ego while focusing on facts, and transparently and clearly communicating progress are all factors that build trust within teams and organizations, and help drive results for the organization. Getting feedback and support from mentors, team and others will help leaders focus on self-improvement qualities which would benefit all. Lastly, as you climb up that corporate ladder, take the time to connect with and support others along the way.

 

Resources:

  • She Wins, You Win: The Most Important Rule Every Businesswoman Needs to Know by Gail Evans.  Gail Evans is a journalist and was the first female executive vice-president of CNN. She became a best-selling author with her first book, "Play Like a Man Win Like a Woman: What Men Know About Success That Women Need to Learn" http://www.amazon.com/She-Wins-You-Win-Businesswoman/dp/1592400256
  • Nice Girls Don't Get the Corner Office: 101 Unconscious Mistakes Women Make That Sabotage Their Career by Dr. Lois P. Frankel. She is the president of Corporate Coaching International as well as the author of numerous articles and several books. With over twenty years of experience in human resources development, she is a frequently invited guest on talk radio, television, conferences, corporate workshops, and retreats. http://www.amazon.com/Nice-Girls-Dont-Corner-Office/dp/0446531324
  • Coaching Yourself to Leadership: Five Key Strategies for Becoming an Integrated Leader by Ginny O'Brien. Ginny is an executive and corporate coach, specializing in leadership development and women’s advancement. http://www.amazon.com/Coaching-Yourself-Leadership-Ginny-OBrien/dp/0874258693


FountainBlue's June 12 When She Speaks event was on the topic of Working with Millennials and featured:

  • Facilitator Lisa Orrell, The Generation Relations Expert, The Orrell Group, author of Millennials Incorporated
  • Panelist Urvi Bhandari, Sales Manager, AT&T
  • Panelist Megan Campi, Customer Service Relationship Manager, Cisco
  • Panelist Kristen Dearing, Leader of Strategic Sales, Global Communications and Media, Sun Microsystems
  • Panelist Claudia Galvan, Lead, International Program Management Group, Microsoft
  • Panelist Shalini Govil-Pai, Lead PM, Google
  • Panelist Lori Smith, Director of HR, Cisco

 

Working with Millennials

The Millennial Generation, otherwise known as Generation Y, is no longer made-up of just kids and teens. Born in the early 80s and 90s, the eldest are now graduating college and entering and impacting the professional workforce. As the earliest Baby Boomers are starting to reach retirement age, and with the increasing pressures for organizations large and small to recruit and retain in key talent from the millennial generation, it is becoming increasingly more important to understand and work with this generation of workers.

 

Millennials are in general energetic with a plethora of ideas and a direct, assertive style in communicating them, without necessarily following established business etiquette or without respecting chain-of-command expectations (speaking to top management over direct bosses for example). They are globally-minded and techno-philic, leveraging social media tools such as YouTube, FaceBook, texting and Twitter. They are used to multi-tasking (texting during meetings, committing to many work and life projects and juggling multiple priorities), to confidently speaking what’s on their mind (directly communicating their goals and objectives), and to being global in their interests and connections.

 

With all these strengths, a noted weakness is that many Millennials are more interested in generating ideas than in seeing them through to results and conclusions, often distracted by the next idea. There was also a conversation about the perceived sense of entitlement that many Millennials have, and how to better understand and work with Millennials who are perceived as having a sense of entitlement. There was general agreement that it is more a perception based on the confident, direct, salary- and role- centered communications and desire to move quickly and make a positive difference than an ACTUAL desire for privileges and rights and title, etc, without merit. Therefore, the suggestion from the panel is for Millennials to understand how they are coming across and folks of younger and older generations to understand the Millennials’ perspective and therefore be less likely to take offense to it.

 

The panel shared some sage and practical advice on how to recruit, retain and communicate with Millennials. The overall emphasis was on training managers to be more resourceful, more communicative, and more flexible in understanding what motivates Millennials, and in keeping them engaged in projects which interest them, and specific suggestions are listed below.

  • Leverage the strengths and global interests of Millennials to direct them into leadership opportunities outside work, while also keeping them engaged at work.
  • Challenge managers to make their projects appear more compelling and exciting to Millennials.
  • Encourage managers to open communication channels between Millennials and senior management as an opportunity to share ideas, motivate Millennials and even provide reverse-mentoring opportunities.
  • Initiate friendly competitions leveraging social media will help Millennials participate in strategic conversations ensuring that technologies and ideas address the needs of younger target audiences, for example.
  • Help Millennials to develop patience while building successes and skills and personal brand as they strive to achieve their short-term and long-term career objectives.
  • Provide continual feedback and communications to Millennials as they were raised in an age of instant communication and crave this level of feedback.
  • Leverage global communication technology to better attract and retain Millennials.
  • Take every opportunity to mentor and support high-potential Millennials, for they are our future leaders.
  • Welcome and encourage play in the workplace, from scooters to XBoxes for example, as part of the corporate culture.
  • Engage Millennials in strategies to better communicate with other Millennials and every else, through social networking channels.

 

Leaders and organizations will find that following the practices noted above is not only going to better attract and retain Millennials, but it will positively impact workers and overall culture. Indeed, Millennials speak for other workers when they express displeasure or ideas for change, but they are more vocal and direct about expressing their ideas, and less tolerant if change doesn’t happen. Listening to the needs of Millennials and making the changes will positively impact working conditions for all.

 

Resources:

  • Order one of Lisa Orrell’s Books, Millennials Incorporated by visiting http://www.amazon.com/Millennials-Incorporated-Lisa-Orrell/dp/1932279822/ref=sr_1_1?ie=UTF8&s=books&qid=1194980814&sr=1-1. FountainBlue members may also receive a 20% discount off Lisa’s speaking and training services http://www.millennialsincorporated.com.

FountainBlue’s May 8 When She Speaks, Women in Leadership Series was on the topic of The Mentors in Our Lives and featured:

  • Facilitator Kim Wise, CEO, Mentor Resources
  • Panelist Martha Galley, Senior Director, Windows Live Business Development, Microsoft
  • Panelist Ruth Gaube, VP and Deputy Executive Council, Symantec
  • Panelist Amy Gonzales, Regional West Coast Director, Women Unlimited
  • Panelist Shivani Govil, Corporate Strategy Group, Office of the CEO, SAP
  • Panelist Darcy Kiefaber, HR, LifeScan

 

Below are notes from the conversation:

Our esteemed panel shared their perspectives on the importance of mentoring for their personal development, for the resiliency of their organizations, and for the general support of the network and ecosystem. Their view is that being a mentor supports your organization, whether your mentee is within the organization or outside it; and that being a mentee is an investment in your own success and leadership. Serving in both roles provides benefits to all parties. Mentorship benefits include skill development, confidence building, soft skills, political astuteness, etc., and can support successful career management, competency development, personal and professional development, etc., Below are some pearls of wisdom shared from the experience of being a mentor and being a mentee:

 

  • Believe in yourself, have self confidence.
  • Choose what you do: just because you CAN doesn’t mean you SHOULD.
  • Manage a Work/Life Balance.
  • Trust your instincts.
  • Lighten up, keep things in perspective.
  • Be comfortable taking measured risks.
  • Listen to the advice that you give to others.
  • Appreciate your personal skills.
  • Broaden your perspective by engaging with people at all levels and backgrounds.

 

In general you should be strategic about the best mentoring strategy for you – considering factors such as why you’d like to be mentored, what your strengths are, what objectives you have, who you should approach, etc., With that as a given, there are a wide range of successful mentoring relationships – mentorship across roles, across organizations, across geographies, etc., So be strategic about how you’d like to grow through mentorship (as a mentor or a mentee) and flexible about how you get those benefits.

 

As you seek the right mentor for you, be specific about your goals and your skills, and consider tactical factors such as location and time commitment etc., before reaching out to your targeted list of potential mentors, generally who are two levels above where you are within an organization. Then have the confidence to approach the targeted mentor and impress with your clarity on goals, objectives, roles, etc., and they will be more likely to make that mentoring commitment.

 

Remember that mentoring relationships are dynamic and interactive, and be flexible enough to change your mentors and your goals and relationship as you progress. Mentors may become mentees for example, another mentor might be needed in another area, work/life balance challenges might become more or less important, etc.,

 

Many of the best corporations are invested in the success of their workforce and support structured and grassroots affinity and mentoring circle programs designed to support the staff. Investigate what your organization is doing in support of its people, and how you can contribute to it and benefit from it.

 

Whether you’re within a corporation, in a start-up, in transition, or on your own, develop a mentoring plan that works for you, benefiting yourself, your organization, your community.


FountainBlue’s April 10 When She Speaks, Women in Leadership Series was on the topic of Leading with Power, Influence and Integrity and featured:

 

  • Facilitator Camille Smith, Founder/President, Work In Progress Coaching
  • Panelist Erna Arnesen, VP of Global Services, Channels and Alliances, Cisco
  • Panelist Nina Bhatti, Principal Scientist, HP Labs
  • Panelist Nancy Long, Sr Vice President of Human Resources, Hitachi Data Systems
  • Panelist Alexandra Woody, Sr. Dir. Program Management & FPLC, Flextronics

 

Below are notes from the conversation.

About Leading with Power, Influence and Integrity

  • Power, influence and integrity are three inter-connected circles.
  • Whereas there are many ways to describe power, the concept of integrity is more nebulous. It refers to a concept of wholeness, of alignment with your personal values, as well as that of your organization and your team.
  • Defining leadership moments are not easy. There will be conflict, resistance, difficult circumstances. You may test a relationship, or even jeopardize your job. If you are up to the task and doing the right thing based on your personal assessment, your personal moral standards, it will prepare you for more of these opportunities to learn and grow and lead.
  • Leading with power, influence and integrity takes the strength and intelligence to make plans and the courage to execute on them, especially under difficult circumstances, especially when many variables impact the right course of action.
  • Leadership goes well beyond positional power, where someone has the authority to manage other people or projects and might rightfully use coercion as a strategy. People can also gain power by becoming an expert/authority on a specific topic, by encouraging/reinforcing others around them.
    • Even if you have positional power, use that power judiciously. Empowerment and engagement are much more effectively at getting things done and building positive relationships.
  • ‘Power over’ is about coercion, being domineering. ‘Power to’ is more about affecting change. ‘Power with’ is centered on collaboration. ‘Power Within’ is centered on yourself.
Advice for Leading with Power, Influence and Integrity
  • Don’t shrink from any conversations with yourself, with others. Have the confidence and ability to speak up and keep speaking up until you have nothing further to say.
    • Insist on a seat at the table.
  • Proactively manage your relationships with others, AND your relationship with yourself.
    • Focus on people as they are the most important assets.
    • Surround yourself with people who can support you and believe in you.
    • Leadership is not painted in black and white. Be aware of the nuances of behaviors and interactions and manage accordingly.
  • Be passionate and hold to your true north values, your personal moral standards.
    • It may be perceived that adhering to your moral standards would make you less powerful, but actually the opposite is true. When you act with integrity people take notice and give you more power, more influence.
    • Figuring out what’s right and wrong might not be as difficult as deciding between one of two good things.
    • Focus both on your core values but also on the core values of your organization. Ensure alignment when you’re considering joining a company, and as you work with the company.
  • Consider strategically who will be impacted by actions and decisions made and plan accordingly.
    • Be aware that a lot of people are watching what you say and don’t say, what you do and don’t do. Your next opportunities, indeed your reputation, will be impacted by the actions and decisions you make day to day, every day.
    • Bring a skill of value to the table.
  • Accept but manage your emotions. Most people are less effective at getting things done if too much emotion is distracting them from doing the tasks at hand, or the strategic thinking needed to achieve objectives.
  • Say what you will do, and do what you say you will do.
  • Leadership is about doing the right thing, even though no one’s going to know. Oprah Winfrey
  • Have the discipline and control to influence your power over others’ lives. Clint Eastwood


FountainBlue’s March 13 When She Speaks, Women in Leadership Series event was on the topic of Agility - The Key to Building a Successful Career and featured:

  • Facilitator Sandra Wales, President, Wales Investments, Inc.
  • Panelist Pat Cross, Vice President, Career Management, Right Management
  • Panelist Lisa Dearborn, Vice President, Leadership Development, Hitachi Data Systems
  • Panelist Lisa Jing, Program Manager, Integrative Health, Cisco
  • Panelist Patricia Wimberly, Sr. Manager, Solutions Practice, Global Services - Western Division, EMC Corporation

 

In this century, it is much more difficult to plan your career path, as there is more fluidity within and across corporations, across global markets, plus better acceptance of people moving from one role or industry to another. This month's panel will focus on agility as the key to building a successful career, featuring women who have changed roles and industries, positions and companies. They will share their stories of successes and challenges, and also share how they are supporting others to do the same.

 

Below are notes from the conversation:

 

Thoughts on Why Agility Is So Important

  • Being agile helps you leverage your skills in different industries, and will help you better leverage your abilities and strengths and better grow and expand yourself into new areas, skills and networks.
  • Being agile displays your leadership ability and flexibility, your ability to lead and succeed using skills which are transferable from a variety of situations.
  • Being agile helps you position yourself for new opportunities in new companies, roles, countries, industries.
  • Being agile may provide huge financial benefits.
  • In the best case scenario, career agility can help you progressively become all that you can be personally and professionally.

 

Thoughts on How YOU can adopt a more ‘agile’ philosophy for your career

  • Think about the skills and strengths that you have and how they can be transferred to another role, company, industry.
  • Get clarity about what makes you special, what you’re passionate about, and plan on embracing opportunities which would help you shine.
  • Be open to new possibilities, even if they weren’t planned. Sometimes a negative situation is a positive one in disguise! As one panelist remarked, ‘Welcome the opportunity to get thrown into the deep end!’
  • Take the opportunity to get the education you need to succeed, whether it’s an MBA, a conference or lecture, informational interviewing, in-depth reading, etc.,
  • Partner with current management on your short term and long term goals. Ask what it would take specifically to get to the next level of your career, and be proactive in your management of your career.
  • As you proactively plan your career, ensure that you keep focusing on your strengths, and moving in the direction of your passions and intentions.
  • There is generally no need to remediate a missing skill, unless it would interfere with your ability to achieve your goals.
  • Embrace new opportunities with energy and enthusiasm, and sell to your strengths.
  • Don’t be intimidated about your lack of deep technical or industry knowledge, and do sell how quickly you learn, how your current skills are an asset, and how energetic and passionate you are about what you’re doing!
  • Network with people of similar interests.
  • With that said, also network with people with different interests!
  • Surround yourself with people who believe in you and will proactively support you. Be willing to reciprocate.


FountainBlue’s February 13 When She Speaks, Women in Leadership Series event was on the topic of Juggling Work-Life Balance in Demanding Times and featured:

•        Facilitator Francine Gordon, FGordon Group and SDForum Women's Group

•        Panelist Jennifer Hall, VP of HR, Intuit

•        Panelist Linda Holroyd, CEO, FountainBlue

•        Panelist Kristi McGee, Senior Director, Open Work Services Group, Sun Microsystems

•        Panelist Phyllis Stewart Pires, Director of Community Experience, SAP Labs

 

With the many demands Silicon Valley women leaders are challenged by the corporate and business pressures of high-stress, high-impact positions, while still juggling the personal demands of life and family. In today’s streamlined, fast-moving workplace, it’s more important than ever to make the most of every day and every moment. Below is advice for juggling work-life balance from or panelists.

 

Advice for Juggling Work-Life Balance

Successful, balanced, corporate women are not just leading in the board and meeting rooms, they are also making the time to engage fully with their families, contributing meaningfully to their communities, and investigating in their personal development, health and welfare. They integrate work-life issues and challenges and consider both when making decisions on short term and long term goals. They look at contributing their skills to maximize value for the organizations, communities, people they touch. And they encourage and empower others to do the same, generously sharing their time and advice.

 

Being Self-Aware

Being self-aware, considering what your thoughts and feelings are, will help you proactively manage your work-life balance.

 

Knowing your own values, desires and skills is a first step to developing that work-life balance. You must know who you are (your values, what’s important to you), what you want (what’s a must-have, a nice-to-have and by when), why you want it (why are these things important), how to get there (what’s the plan to get there and who can help?) etc., in order to achieve that balance of sometimes competing desires in your life.

 

Setting and Communicating Expectations

Once you know what you want and have a plan for getting there, transparently communicate that plan to others and set their expectations on what you will do and when, and enlist their participation and support of the plan. This may take some negotiation, but ensure that they know what you will be contributing and how that would benefit them as well, to make it easier for them to get on-board. With that said, listen to their feedback and suggestions and be willing to work together to find an alternative win-win solution. Also modify your communication style based on who is receiving the message, and what style works best for them, while remaining direct and transparent in your communications.

 

This strategy works when in a corporate situation, but the challenges are slightly different for personal, long-term, especially relationships with children. It is important for our children to understand the career choices we make, why we are passionate about it, and even expose them to the people, company and processes we face day to day in a corporate setting. As they grow, it is also important to encourage them to make the right work-life choice for themselves, choosing a career that would fulfill their needs, their interests, leveraging their strengths.

 

Planning Your Time, Yet Remaining Flexible

When you’re self-aware, as you set and communicate expectations, it’s important to plan your time to honor your objectives and commitments. Calendar regular times for things that are important to you. Ensure that you have sufficient time to be available to the important people in your life. Transparently communicate your schedule to others so they know how and when to connect with you.

 

With that said, be fluid and flexible enough to change your plans and your schedule as things do not always go as planned! Plus the plan should be a ‘living document’, ready to be changed as the needs of others change. No matter how things change, focus on how your actions would impact your personal and professional goals in the short term and the long term.

 

Proactively Multi-Task to Achieve Your Objectives

Your time is limited, so your choices must be informed and conscious. Consider creative ways that you can integrate your work and life objectives and demands. To better integrate your work and life, it might be easier to think of yourself as a full-time career mom, with no delineation between two main areas of your life.

 

When multi-tasking, me constantly aware of what is unique to you – the qualities and abilities you bring to the table. Think then about how you can add value in any situation, personally or professionally.

 

Choose a Company That Supports Your Work-Life Choices

Even if you follow all the advice above, you cannot succeed with your personal and professional work-life choices unless your company supports you personally in making those choices, and the company culture encourages you and others to do so.

 

Sometimes middle managers or the executive team may not quite understand how encouraging healthy work-life choices in all employees support the bottom line. As a leader, you may be able to forge some change in this direction, especially considering that it will no longer be a woman’s issue, and considering that companies that are more flexible with attract and retain higher quality employees.

 

Choose Quality Family and Personal Time

Make conscious choices between spending time with the baby versus how much time you can spend on your career knowing that time will fly and babies will grow quickly.

 

Make time for yourself every day, so that you can reflect and appreciate and get centered before you again engage in the juggling act.

 

Leverage Resources

Successful women must develop a network of others who share common challenges and who are committed to helping you honor the commitments you’ve made to company, family, community. Don’t expect to do it all, and don’t feel guilty because you can’t do it all!

·         Partner with others in the workplace and at home to support each other.

·         Delegate non-essential tasks to others who would benefit and learn from the additional business, even if it wouldn’t take that much time; even if you ENJOY doing it). Then you can focus on core business issues which need your attention, and continue to learn and evolve and stretch yourself too.

·         Ask your friend to pick up your sick child, but also be willing to watch their kids when you’re available, like on the weekends.

·         Stand in the background and let the PTA take the lead, but be willing to volunteer your strength, like fundraising to corporations, so that you can also contribute.

·         Reach out to others you work and live and play with. Whether you’re facing family, company, life-change (like going back to work post-baby), or other issues, you will find that you are not alone in the challenges you face, and perhaps you will build some connections and a network so that we can together better address these challenges.

·         Delegate things like kid transport, housekeeping, and other non-essential services that need to be done, yet don’t need to be done by YOU.

·         Negotiate with your husband and family to reset their expectations about who does what around the house and enlist them to support you in re-assigning household duties as necessary.

·         Accept that you can’t always be there for your kids, for example, but make up for that by being totally present when you are there, and making time for special activities with them.

 

Accept Yourself

Research shows that best mothers are mothers who are comfortable with the work-life choice they made, without second-guessing themselves, without feeling guilty, without constantly comparing themselves to others. Indeed, the happiest people accept their best efforts as good enough. They don’t compare themselves to others, especially others that they put on a pedestal. They make conscious choices and own the decisions they made. They constantly focus on ‘how will they remember me’ and make choices that help others remember them in the most favorable light.



FountainBlue’s January 16 When She Speaks, Women in Leadership Series, on the topic of Breaking Through the Glass Ceiling and featured:

•      Facilitator Jo Miller, CEO, Women's Leadership Coaching Inc.

•      Panelist Sheri Atwood, VP of Global Solutions and Programs, Enterprise Marketing, Symantec

•      Panelist Nina Bhatti, Principal Scientist, HP Labs

•      Panelist Jennifer Bleakney, VP, Worldwide Distribution and Customer Support, National Semiconductor

•      Panelist Jan Schlossberg, Senior Mgr, Intellectual Property & Compliance, Cisco

 

Below are notes from the conversation.

About the Glass Ceiling

  • It is experienced differently for different people, at different organizations. It could be fixed and hard for some, or more fog-like and fluid, or more of a labyrinth for others. The ceiling might change as people rise within an organization, go to other groups or organizations, etc.,
  • Advice on How to Overcome Internal Barriers (Sticky Floors)
  • Have the confidence to ask for what you want. And when you get it, perform above expectations/prove your value and you’re more likely to get what you ask for the next time you ask!
  • Focus on what makes you extraordinary and build those skills, rather than focusing on just improving your areas of weakness.
  • Take charge of your own career path rather having a victim mentality about glass ceiling limitations.
  • Connect with people who will help you to identify and overcome your own barriers to success.
Advice on How to Overcome External Barriers (Glass Ceiling)
  • Be a woman who helps other women, and build a corporate culture where others want and expect that.
  • Enlist men at the top to mentor and support you and other women within the organization.
  • Encouragement gender-independent performance measurement so that the right people will rise to fill specific positions.
  • Formalize the process for advancement – where you want to go, how you will get there, what you will do to close the gap.
  • Encourage women to network together in a safe environment.
  • Encourage women to work with men to overcome corporate barriers to having women advance. It’s not an ‘Us vs. them’ mentality. Male executive members might plan an integral role in making this happen.
  • Support diversity programs as it is proven that they stimulate both innovation and revenues.
  • If your corporation does not support advancing women, perhaps it’s not the right organization for you.

Advice on Climbing the Corporate Ladder

  • Decide what you want and what the holes you might have for getting there. Then build the network of relationships to support your efforts, do the hard work it takes to excel, and communicate strategically to others about your accomplishments.
  • Be clear on what your objectives are. It’s OK to consciously choose parent-time first, and coast career-wise.
  • Know yourself, and continually ask for feedback from respected others on how you can better perform.
  • Consider identifying some problem areas and present a plan of action for addressing these problems, while also showcasing your unique abilities.
  • Adopt a visible project where your impact will be clear. Then work hard to deliver, and market well that you have done so, particularly to people who have the influence to give you your next challenging project.
  • Make your superiors look brilliant.
  • Choose your battles.
  • Select a high-impact communication style.
  • Study the culture of the group, team, organization and adapt a communication style that you’re comfortable with and works with them.
  • Turn everyone you meet into an ally. Speak with their language; understand their point of view. You can then think about how your might help each other.
  • Be direct in your communication style.
  • Focus on what specifically you can improve to increase your promoteability. It might help to ask others what that might be as well.
  • Exhibit leadership and others will notice it.
  • Sometimes you have to make tough choices and work long hours. Sometimes it’s lonely at the top. Build a support network to help you through the rough patches. Choose the path you’re on.
  • Learn from your mistakes.
  • Identify the opportunity in your challenge.

Resource:

  • Ask For It: How Women Can Use the Power of Negotiation to Get What They Really Want, by Linda Babcock and Sara Laschever http://www.amazon.com/Ask-Women-Power-Negotiation-Really/dp/0553383752 
  • It’s Not a Glass Ceiling, It’s the Sticky Floors: Seven proven strategies for getting ahead in your career. http://www.shambaughleadership.com/stickyfloorbook/



FountainBlue’s December 12 When She Speaks, Women in Leadership Series was on the topic of Leveraging Diversity for Business Results and featured:

·         Facilitator Deepika Bajaj, Invincibelle

·         Panelist Genevieve Haldeman, Vice President, Corporate Communications, Symantec Corporation

·         Panelist Michelle Kerby, Sr. Manager; Technical Marketing and Communications, CTO Office, EMC Corporation

·         Panelist Catherine Moore, Director of Business HR, Nokia Research Center

·         Panelist Connie Osborne, Director of Business Development, Singer Lewak

·         Panelist Preethy Padmanabhan, Director of Professional Development, iCON Inclusion & Diversity Group and Team Lead, Solutions Engineering, Cisco Systems

 

Below are notes from the conversation.

How Diversity in Age, Gender, Ethnicity, Geography, Industry, Organization etc., Supports a Corporation’s Bottom Line:

·         There’s a direct relationship between having a diverse team and the number of innovative projects generated.

·         Having different perspectives helps corporations to understand their different markets.

·         Encouraging people from different walks of life to hear each others’ perspectives helps them collaborate on common goals.

·         Having a different perspective can help with brainstorming and problem-solving specific business challenges.

 

Advice for Embracing Diversity:

·         Be a connector – connect people between departments, organizations, roles, genders, ages, etc., It builds your team, your organization, and yourself!

·         Don’t silo yourself – reach out beyond yourself and the group you most identify with. It will increase your opportunities and your impact.

·         When working with people with diverse backgrounds, make sure you know your stuff and are speaking their language!

·         Know yourself. Believe in yourself. Be true to your values. Be confident in this.

·         Do you job and show business results as best you can, despite (or because of) the diversity and perspective you bring to the table.

·         If you’re invited to ‘join the table’ make sure that you make an impact, for you stand not just for your own record, but also for others whom you represent.

·         Be bold and think outside the box.

·         Be visible to the right people.

·         Build deeper relationships with a larger range of people.

·         Leverage technology as an equalizer, helping you and your colleagues embrace technology in your partners and teams.

·         Leverage technology to forge that work-life balance!



FountainBlue’s November 14 When She Speaks Women in Leadership Series on the topic of Overcoming Adversity featured:
·         Facilitator Mary Beth Deans, Douglas Partners
·         Panelist Lilly Chung, Lead Client Service Principal, Deloitte Consulting LLP; Regional Managing Principal, Initiative for the Retention and Advancement of Women, Deloitte
·         Panelist Pat Dando, CEO, San Jose Chamber of Commerce
·         Panelist Sharon Durey, Training Manager, Field Development, Content Management and Archiving, EMC Corporation
·         Panelist Natascha Thomson, Director of Global Ecosystem and Partner Marketing, SAP
Below are notes from the conversation for your reference.
Advice for Overcoming Adversity
·         Build a Rich and Deep Network
o    Make deep, long-term connections with quality people.
o    Find time for quality interactions.
o    Learn from others around you.
·         Be Flexible for New Opportunities Adversity May Present
o    Accept what is presented to you, and see the opportunity that’s there, rather than focus on the foiled plan.
o    It doesn’t matter how or why that opportunity presents itself – it could be a bad thing in disguise, like a health crisis, but do take advantage and be open to it. Barge through the open door!
o    When under trying circumstances, take the time to fully consider where you’d like to be personally and professionally, and ensure that your life plan/career goal takes that into account.
·         Have a Positive, Can-Do Attitude
o    Obstacles will always be there – whether it’s health or professional or relationships. It’s about your attitude and how you handle those obstacles.
o    Embrace failure as a learning opportunity.
o    Be confident. See yourself as the person you want to be. Act like that person and you and others will believe, as perception is so important.
o    Don’t be overly critical of yourself. Manage that voice in your head to provide encouragement as well as constructive advice.
·         Make Forward Progress on Your Objectives
o    Know where you’re headed, and accept the hurdles in the road. Just keep moving forward.
o    Be tough enough to learn from your mistakes, to take the criticisms and pressures which might come with the role/objectives you’re striving for.
o    Accept that things will likely not go according to plan.
o    Be willing to change your plan as your objectives, values, circumstances and other things change.
o    Decide which battles you’d like to take on in the interest of your objectives.
·         When Overcoming Obstacles, Consider the Work-Life Balance Question
o    Know the relationships that are important to you, like your friends and family, and don’t let adverse circumstances negatively impact those relationships.
·         Sometimes You Choose Adversity, As You Embrace Change
o    Know what kind of change you’d like to make and why, and as well as the challenges for making the change.
o    Get the necessary training to transition to a new role, new organization, new industry.
o    Take the time to learn and listen and evaluate as you proactively make changes.
·         Support Fellow Women When They Face Challenges
o    Consider and recognize all the women who came before us, and the many opportunities they’ve opened for us. They are the shoulders you stand upon.
o    Consider also what opportunities you are providing for women and men who follow us. They need your shoulders so they can stand taller.
o    Celebrate the successes of women who are aiming high, rather than focusing on the failure at the attempt.
o    Take every opportunity to help your sisters to succeed.
Comments on Women as Leaders
·         Work with others so that one day, women in leadership will be the norm, and the same expectations and compensations will be given to women as men.
·         Carefully consider the role of media in the perpetuation of negative women stereotypes and what you and  your colleagues can do to influence that.
·         Women can be passionate leaders for the community, and in public service. Take the opportunity to serve your community and make a difference.
·         Being other-centric is a critical element of success, and perhaps women may be more open to doing this.
·         Multi-tasking is another traditionally female trait which women leaders can leverage.
·         Corporate women are leaving their positions for the increased flexibility and independence and opportunities of working on their own. What can corporations do to retain their top women talent, and the soft leadership skills they may be able to provide? How can we get those successful women to mentor and support the next generation?
Resources
·         Passages: Predictable Crises of Adult Life by Gail Sheehy
·         She Wins, You Win: The Most Important Rule Every Businesswoman Needs to Know by Gail Evans
·         San Jose Chamber of Commerce http://www.sjchamber.com/membership/join_form.php


FountainBlue’s October 10 When She Speaks, Women in Leadership Series was on the topic of Women Leading Innovation and featured:
 ·         Facilitator Krista Henley and Rossella Derickson, Corporate Wisdom and SBODN
·         Panelist Elizabeth Churchill, Principal Research Scientist, Yahoo! Research
·         Panelist Penny Howie, Director of Training and Technical Support, Varian Medical Systems, Executive on Loan to United Way
·         Panelist Janice Nickel, Senior Research Scientist, HP Laboratories
·         Panelist Liz Rajaram, Director of Engineering, Cisco Network Management
·         Panelist Sandra Toms LaPedis, AVP/GM, RSA Conference, EMC’s Security Division
'Innovation' is today's buzzword - considered integral to an organization's culture, its competitive advantage. As women rise in leadership positions in the tech companies in Silicon Valley, how are they approaching the question of culture and innovation? How have they successfully navigated the challenges of advancement in today's high tech companies? What is their advice to the rest of us?
 Below are notes from the conversation for your reference.
 Advice for women and men who want to innovate:
·         Be Strategic
o    Innovation is as much about keeping yourself fresh and growing, as it is keeping your team stimulated and challenge. It is focused more on executing on a good idea than it is on thinking a long time for that one breakthrough idea.
o    Create a business case noting objectives, understand customer needs, financial ROI and returns, all integrated with the company’s strategic goals.
o    Repurpose technologies for novel uses which address real market needs.
o    Consider the impact of inertia if you’d like to forge change. What will motivate others to sign off on the change or innovation?
o    Align your innovation to the company’s strategic goals.
o    Make your company’s management team look good, while you make progress on your innovation!
o    Select a Group that Works for You. If you’re feeling shut down often, perhaps the group, the organization, the role, the industry is not for you. Life’s too short not to make a change if you’re feeling shut down.
·         Develop Yourself Personally
o    Put yourself in new and challenging situations to solve problems which interest you
o    Be inspired by your work and by those you work with.
o    Know yourself and your audience so that you can best communicate your strategic goals in a way that is compelling to them.
o    Develop the confidence to speak your mind.
o    Develop a lens that considers the person over their gender, age, ethnicity, etc.,
o    Cultivate a presence, your personal brand of competence and style.
o    If you feel you, as a woman, need to prove yourself more often, consider how much of that is perception and how much is reality.
o    Find that voice within and invite her/him to speak up!
·         Engage Others
o    Engage people who are different from you to add diversity and new perspectives to your team.
o    Collaborate across teams, roles, industries and organizations.
o    Communicate within, outside, and everywhere to engage all stakeholders.
o    Make your passion contagious through your enthusiasm and leadership.
o    Consider your audience of different stakeholders and plan a communication strategy based on what’s important to them and what will make a convincing case for them.
o    Ask for advice for others, and be open to integrate their comments and feedback.
o    Identify and connect with people who can connect you to important others.
o    Encourage and inspire others to push their personal envelopes, and the limits of the group and organization.
o    It’s not about whether you engage men or women, it’s more about the people you are interacting with as people.
o    Draw out the introverts in the team, and invite them to contribute.
o    Welcome perspectives of naysayers and consider their objections when making your business case to management.
o    Validate the perspectives of others while folding in your own perspectives and thoughts and driving your program forward.
·         Be Persistent
o    Keep changing, moving, shifting forward toward your strategic objectives.
o    Be tenacious and passionate and persistently stubborn about your cause, while backing up your position with data, information and facts, based on interactions with customers and analysis of the market.
o    Work for and with people who will invest in you, and help you to succeed, in a corporate culture and environment which would support and reward your ideas and persistence.
o    Develop your own personal leadership and innovation and communication style and make it work within your corporate culture.
 Resources, Books on Corporate Innovation
·         Teaching the Elephant to Dance: The Manager’s Guide to Empowering Change,  by James A. Belasco http://www.belasco.com/elephant.htm, order at http://www.amazon.com/Teaching-Elephant-Dance-Managers-Empowering/dp/0452266297/ref=sr_1_1?ie=UTF8&s=books&qid=1223683555&sr=1-1
·         Sacred Cows Make the Best Hamburgers by Joann Roberts, http://www.amazon.com/Sacred-Cows-Make-Best-Hamburger/dp/1880715139
·         Awakening Social Responsibility, http://www.corporate-wisdom.com/book_details.html


Below are notes from FountainBlue’s September 12
Women in Leadership Series on the topic of The Feminine Face of Leadership featuring:
·         Facilitator Beata Lewis, Bridging Lives
·         Panelist Azlina Ahmad, Director of Engineering, Cisco
·         Panelist Jessica Chan, R&D Group Director, Cadence
·         Panelist Karen Pieper, Director of Synthesis at Tabula, Inc.
·         Panelist Samantha Thomas, CSO, Information Security, California State Department of Financial Institutions
·         Panelist Kathleen Murtha, QA Automation Manager, EMC Corporation
Below are notes for your reference:
How are women technology leaders different from male leaders?
·         There are individual variations in leaders and leadership styles, not just gender specific ones. Consider looking at the individual people you work with rather than focusing on just the gender.
·         Women leaders may tend to focus more on organizational challenges while male leaders may tend to focus more on the technical challenges.
·         Societal expectations about leaders better overlap with expectations for men than women. However, that may be changing with the emerging trend favoring collaboration and finesse in problem-solving and communication may lean toward more typically female leadership styles.
·         Cultivate a balance of traditionally male and female leadership skills.
 What do women need in order to succeed and lead in their chosen technology (or other) field?
·         Be Self-Aware
o    Know yourself – your abilities, your strengths, your passions. Leverage what you know about yourself to engage in work you find fulfilling, with people who will complement you.
o    Don’t be too hard on yourself.
o    Understand how you are being perceived by others, and make changes in your actions or appearance if you are doing something which makes you appear less competent/effective in their eyes.
o    Notice that you can only choose to change yourself, you cannot change others around you nearly as well!
o    Build an alignment of how you see yourself and how others perceive you.
·         Take Action and Lead
o    Lead by example.
o    Persevere.
o    Leverage your soft skills in getting people to collaborate, in forging agreements.
o    Communicate expectations and roles.
o    Proactively communicate when there are problems.
o    Understand your audience and tailor your communications and deliverables based on their objectives.
·         Build relationships
o    Leverage the strengths of others around you.
o    Build and earn trust.
o    Treat people the way they would like to be treated.
o    Accept that everyone is different and leverage those differences.
·         Be confident
o    Have the confidence to set boundaries about what you will do, when you will work, how you will interact with your superiors and staff, etc.,
o    Embrace failure and learn from it. Keep forging ahead despite failures.
·         Manage Stress
o    Look at the bigger picture – is it really important now? Weeks or months or years from now? Take action if it’s important.
o    Learn to say ‘I don’t know’ or ‘I can’t’
o    Put job stresses in perspective – if you have a plan B in case the job doesn’t work out, the work might be less stressful
o    Build boundaries for time spent on the job
o    Be passionate about what you do, and take control of your career destiny
o    Understand the value you are adding, even if short term challenges are causing stress
·         Help Others to Manage Stress
o    Ask them how you can help
o    Redistribute workload and reset expectations as necessary
o    Support them in addressing personal challenges
o    Develop processes so that your team understands how to handle most situations, particularly if emergencies arise
 How can women technology leaders shape leadership practices to be more inclusive of others, including women?
·         Earn the respect of men and women through your individual actions and your leadership.
·         Choose to empower other women leaders, and encourage and support them.
·         Consider your own pre-conceived ideas about women and leaders and how you and those around you can be more flexible and inclusive in how you view women as leaders.
·         Connect and relate well with others, and support your network and community.
 Resource:
·         Below is an excerpt from Beata Lewis’s article on ‘Balanced Leadership: Integrating Feminine and Masculine’. Please e-mail Beata at beata@bridginglives.com if you would like a PDF copy of the full article.
 Achieving balanced leadership—for women and men—means dedicating our attention to what produces health and vitality. We live in an era foretold by numerous traditions as being about the re-emergence of the feminine and reconciliation of the whole. It is understandable and predictable that both men and women regularly dis-identify with their innate and essential feminine nature in a culture that diminishes and derides the positive value of the feminine. If we are going to fulfill any promise of becoming qualitatively different leaders, we must reclaim aspects of our dis-identified selves for the sake of being more fully generative and honoring our complex wholeness. Emerging models of leadership – such as transformational and integral leadership – are based on a fundamentally different approach to human motivation, interaction and accomplishment. Balance and integration can arise from a conscious emphasis on relationship, on alternative ways of perceiving and using power and on what makes living systems function and evolve.


FountainBlue’s August 14 When She Speaks Women in Leadership event was on the topic of The Value of Culture and featured:
·         Facilitator Cathy Light, Business Builders and Assessment Leaders
·         Panelist Denise Herrick, VP of HR, Panasas
·         Panelist Dr. Bee Ng, Director Learning and Development, Intuit
·         Panelist Titina Ott, Vice President, Organizational Effectiveness &  Managing Director of Women's Leadership, Oracle
·         Panelist Mary Stanton-Stern, HR Director, EMC Corporation
·         Panelist Erica Wright, Director of Human Resources, Life Sciences Solutions Unit, Life Sciences and Chemical Analysis, Agilent
Below are notes from our conversation for your reference.
About Corporate Culture and Its Value to the Organization:
·         A corporate culture is the personality of an organization, its brand, the way people think about how the company gets things done.
·         A corporate culture provides guidelines on working together for a common vision.
o    Generally the executive management defines the culture, and changed must involve them.
o    One must believe in leaders and their words in order to believe in an organization.
·         In a Bain & Company survey, 91% of surveyed leaders said that culture is equally as important as strategy and 81% of leaders in a different survey said that without a winning culture, an organization is doomed to mediocrity.
·         An organization’s culture is dynamic and evolving.
o    A culture of customer success and innovation might be a better fit now, whereas previous cultural emphasis might have been on globalization and prior to that entrepreneurship and initiative.
·         Based on information from Assessment Leaders, winning shared values that leaders mention include:
o    Integrity and honesty
o    Empowering leadership
o    Openness and trust
o    Teamwork and mutual respect
o    Caring
o    Openness to change
o    Quality, service and a customer focus
o    Respect for the individual and for diversity
o    Winning and being the best
o    Innovation
o    Personal Accountability
o    A ‘can-do’ attitude
o    Balance in Life
o    Community involvement and social responsibility
Benefits of Having a Great Culture:
·         Increases trust, which is hard to come by and easy to lose.
·         Products and processes may be easily emulated, but it takes time and the right people to build a great culture and organization, which is not so easily copied.
·         A culture of learning and acceptance will help the organization to grow its people and its culture.
Advice for Creating a Great Culture:
·         Communicate and celebrate culture.
o    Be transparent and clear in your communications of what you’ll do and what you won’t do and why.
o    Keep repeating the messages for change.
·         Measuring Progress:
o    Quantify and measure the value of culture and communicate progress transparently and regularly.
o    Focus on results and accountability.
o    Align performance measurements to corporate goals.
o    Do a cultural audit and set new expectations.
·         Strategic Alignment:
o    Align the values of the executive team and staff.
·         Be a Change Agent:
o    Be proactive and managing people who are not in alignment with the corporate culture, or who are resistant to changes in corporate culture and direction.
o    Manage the drivers of culture including organizational structure, decision rights, talent management, performance management, etc.,
o    Motivate involvement with access to senior executives.
o    Hire and groom people who seek to be awesome leaders.
o    Promote the company’s culture from within and train people at all levels to be in alignment with that culture in words and in actions, in a way they feel comfortable doing.
o    Repeat the message for change. People need to hear things multiple times before they fully understand and it sinks in what it is your trying to achieve.
·         Be Creative:
o    There are many ways to implement and grow a successful culture within an organization. It’s no one size fits all.
·         Involve Your People:
o    Involving staff at all levels in personal and corporate development goals tends to increase accountability, involvement and results.
o    Empower staff by welcoming feedback (anonymous or otherwise) and involve them in proactively making improvements and regularly measuring results.


Our July 10 When She Speaks event was on the topic of Women at the Top of Their Game and featured:
•        Facilitator Linda Holroyd, CEO, FountainBlue
•        Panelist Sandra Hassett, Director of Customer Service, LifeScan
•        Panelist Barbara Massa, Senior Director, Recruiting Services, EMC Corporation
•        Panelist Patricia Perry, Vice President, Digital Health Group, Intel Corporation
•        Panelist Amy Rubin, Marketing Director, Sandisk
•        Panelist Jackie Seto, Vice President, Product and Strategic Marketing, Lam Research
Below are some notes from the conversation.
Benefits of Being Fit:
·         Having the clarity and focus to act decisively and effectively
·         Possessing a heightened awareness, and greater attunement to your environment
·         Having the energy to perform well under challenging conditions
·         Providing a fitness role model for others with whom you interact
Advice for leveraging the disciplines of sports to the work context:
·         Apply teamwork concepts from the field to the work environment.
·         Set an example of being goal-focused at work, as you are while doing sports.
·         Navigate the bumps in the road in sports and in a work situation.
·         Bring the same can-do attitude from your sport to your work.
·         Leverage the confidence you build from achieving self-set sports goals.
·         Have a constancy of purpose on the field and at work.
·         In sports and at work, make a commitment, communicate it, and follow through on it.
·         Know yourself, your abilities and areas of development and create a team to complement your own abilities both on the field and off.
·         Select your team carefully. Deselect where appropriate, and do it quickly.
·         Be passionate both on the field and off.
·         Create fitness and work objectives and work with accountability partners to achieve them.
Advice for integrating fitness and sports into your work and life:
·         Proactively make choices to fit your objectives in sports and at work.
·         Making choices means that you can’t have it all. Actively decide what you’ll have to compromise on and accept that. Re-evaluate your choices regularly.
·         Communicate the choices you’re making to the people they will impact – your team, your family and others.
·         Involve your family and friends in your fitness and sports lives.
·         If you fall off the fitness wagon, find a way to get back on gradually. But choosing fitness and health and making it a high priority is the best way to ensure ongoing health, as overcoming a history of bad health practices may be daunting.
·         Integrate fitness into your life. Make it a requirement.
·         If you need to give up sports and fitness for personal or professional reasons (family planning, injuries, job changes, etc.,) find a way to continue the routine, albeit with lighter time or energy commitments, and resume heavier involvement if/when you can.
Kernels of wisdom:
·         Just get started with something that fits you. The first mile is the hardest!
·         Run your own race, play your own game. Don’t compare yourself to the over-achievers.
·         To finish in an upright position, while still running, is to win!
·         Be kind and gentle to yourself. Listen to what your body is telling you and be flexible enough to meet their needs.
·         What works for someone else might not work for you. Fitness and health and how you do it are individual choices.
·         Define your personal leadership brand and communicate it to others with words and actions. In other words be visible in the right one, a way you proactively designed.
·         Take risks and get out of your comfort zone to keep yourself evolving and growing.
·         Fight for what you believe in, but choose your battles carefully. Fight the ones you need to win.
·         Be aware of how you’re communicating in a work situation. The qualifiers women may use may negatively impact how others perceive their confidence and competence. Don’t say ‘In my opinion, I think’, but lean more toward ‘If we do X, then Y . . .’
·         Do well what you’re doing now, with a focus on developing others, delivering for your team and company, building relationships, and continual growth.
·         Create a personal board of directors to help you get grounded about yourself, your needs, your objectives, your progress.
·         Be authentic in everything you do.
Resources:
·         This Is How We Do It: A Practical Guide for the Working Mother http://www.amazon.com/This-How-We-Do-Practical/dp/0452288169


Our June 12 meeting was on the topic of Staying on Top in a Changing, Global World and featured:
·         Facilitator Amy Gonzales, Women Unlimited
·         Panelist Judy Armstrong, former CIO, Logitech
·         Panelist Shirley Olerich, VP of Human Resources, Adaptec
·         Panelist MeMe Rasmussen, VP and General Counsel, Adobe Systems
·         Panelist Lisa Simpson, VP, Business Operations, Market Analysis and Messaging, Alcatel-Lucent
The World is changing - getting bigger, but better connected, with more opportunities, and more barriers.
·         Are there more opportunities for women in lead in a more global world?
·         What are some unique challenges and opportunities for women to take that next leadership step?
·         How will networking, mentoring and education support that growing community of women leaders with global impact?
Below are some advice and insights from the conversation:
About Managing Change
·         Change is inevitable, but the weight, scope and constancy of it has really escalated for corporate women, particularly in Silicon Valley, and especially as global teams and issues are involved.
·         Recognize that it is normal to be afraid during times of change, and to be protective of your team during times of change.
·         If the change is too difficult for someone to adapt to, consider if that person is the right person for the organization.
·         Change is easier to adapt to as you rise within an organization as you get access to the information sooner, you have more information, and you are more likely to be proactively managing the change.
·         Try visceral tasks to learn to let go of control, which is the greatest hurdle to adjusting to change. An example of doing this is sky-diving or learning how to do the flying trapeze.
Advice for Those Managing Change:
·         Have a clear goal and commitment to your career/goal/values and priorities.
o    Be self-aware of your skills, your values, goals, etc.,
o    Address leadership issues and challenges during change using your own voice, your own style and standards.
o    Confidence starts from within, but is expressed externally – through words, tone, actions, body posture, etc.,
·         Have a clear viewpoint while taking the initiative.
o    Don’t just go with the flow, but provide grounded, strategic insights while managing change, showing that you understand the business motivations for the change. This will impress senior management and also motivate and impress your team.
o    Have a clear, balanced perspective despite the emotional issues which arise internally within yourself and externally in your team, across the organization, as a result of change.
·         Take the initiative when changes occur, as opportunities will also present themselves as well during times of change.
o    Act your way into a new way of thinking, rather than thinking your way into a new way of acting, which takes longer.
o    Have the confidence and believe that you can take a leadership role during times of change.
o    Be outgoing and gregarious no matter what levels of change you’re experiencing.
o    Be proactive and take the initiative even if it takes you out of your comfort zone.
o    Take the must-be-done tasks that others are avoiding, even if you don’t want to do it, even if you don’t have the background to do it. It will make a great impression to management and the whole organization, expose you to new areas which may be interesting, and may lead you to the next opportunity ahead.
§  Do this in addition to your regular assignments.
·         Have a positive, proactive attitude as that will help you to:
o    best adjust to inevitable changes
o    lead your team through these changes and
o    be noticed and recognized by management for helping companies navigate the changes
·         Embrace change as it will provide opportunities that will help you do something completely different, which will expand your skill set and your impact.
o    When you embrace change, remember that it’s not how hard you fall, but how high you bounce.
·         Gather information from the right sources so that you can best be prepared to proactively manage change.
o    Know who is in the know and make a point of connecting regularly with them.
o    Peter Drucker would say that ‘Knowledge is Power’.
o    Knowledge/information controls your access to opportunities and advancements.
·         Be a good listener, and know who you should listen to.
Advice for Managing Global Issues:
·         Identify yourself as part of a global community, not just representing one ethnic/gender/cultural group.
·         Expect to be treated with respect.
·         Don’t focus on feeling inferior as a woman executive, or be overly apprehensive about cultural differences. Female stereotypes are not as strong as they once were. The focus is more on representing executive management in a company, or representing being an American for example, not about being female.
·         Honor the other culture by saying a few phrases in their language, honoring their customs, etc.,
·         Look for the similarities between cultures, between people of other cultures.
·         A family provides a built-in support system if you need to transfer to another global location. If you’re moving to another country and don’t have a family, build a strong support structure quickly.
Other General Advice for Women Leaders:
·         Work life balance is more difficult for women leaders as they still have primarily responsibilities at home.
o    75% of executive men have non-working partners, but 74% of executive women have working partners.
·         Women need to better support each other in order for more executive women to succeed.
·         Social networking opportunities may help women better support each other.
·         Act on what’s important to you. Put your family first, despite the work requirements.
·         Act like the leader you want to be, not the role you currently have.
·         Integrate all facets into your life.
Resources:
·         Coming Up for Air: How to Live a Balanced Life in a Workaholic World, Beth Sawi
·         She Wins, You Win, Gail Evans


FountainBlue's May 8 When She Speaks, Women in Leadership Series was on the topic of The Mentors In Our Lives and featured:

  • Facilitator Kim Wise, Mentor Resources
  • Panelist Denise Brosseau, Invent Your Future
  • Panelist Shelli Hendricks, Education Consultant, EMC
  • Panelist Tanja Miller, Learning & Organizational Development, Genentech
  • Panelist Greta Mowry, Keiretsu Forum
  • Panelist Maria Schaffer, Strategic Alliances, Cisco

Below are notes from our conversation.

What is a Mentor:

·         A mentor is different than a coach, as a coach is more goal specific, and more likely paid.
·         A mentor is different than a manager, as there are also work-related requirements for managers, and they are more tied to your work support team.
·         A mentor is someone who will provide you with honest feedback, someone who can provide a neutral, experienced sounding board.
 A Good Mentor:
·         Helps you see yourself as bigger than you are, and challenges you to stretch to that level, find that BHAG (big hairy audacious goal) for yourself or for your organization or team.
·         Pushes and encourages you when you would have stopped.
·         Connects you to others who may be able to help you get to that next level.
·         Help you say no and establish limits.
·         Helps you say yes to opportunities that would stretch you.
·         Helps you to envision the next level and push your limits.
 Advice for Creating and Maintaining Successful Mentoring Relationships:
·         Understand your objectives for a mentoring relationship. Adjust them as necessary during the relationship.
o    To help identify your objectives and strategize on who might be able to help, ask yourself Where are you now, Where do you want to me and what’s the progress?
o    Communicate those objectives effectively and continually.
o    As a mentor, make sure that the potential mentee is seeking a mentor-mentee relationship, not just an informational interview.
o    Start giving to get – while seeking a mentor, be willing to mentor someone else yourself. It helps you build clarity on what you do well, and how you’d like to improve.
o    Consider many different ways which you could benefit from a mentoring experience, or how you could benefit others as a mentor.
o    Ensure that there is a mentor-mentee fit before starting a mentoring relationship. If there isn’t a fit and you realize it’s not benefiting both parties, take action to make changes or discontinue the mentor-mentee relationship.
·         Decide what type of mentoring relationship you’re seeking.
o    Consider having situational, short-term mentors around a specific issue or learning.
o    Consider having a career-changing mentor, if that’s your current challenge.
o    Super-Mentors are long-term mentors who proactively support you in growing, and empower you to make your own decisions and take your own actions.
o    It’s difficult to find a single mentor for all the areas for which you might want mentoring. Consider having a ‘personal board of advisers’ who could mentor you in different ways.
·         Ensure that you have found the right mentor
o    Trust is the most important element in a mentor-mentee relationship.
o    Chemistry is the second most important.
o    A mentor’s ability to listen is key. Mentors do not provide solutions, but probe and question and challenge mentees to do it for themselves.
o    Mixed gender mentor-mentee relationships can be useful as they help women make connections with influential men (and vice versa) and help men to understand women (and vice versa)
o    Diversity of gender, culture, age, experiences, etc., can make the mentee-mentor relationship richer, depending on the objectives of both parties
·         Consider process questions before asking someone to mentor you – things like how often to meet, how to communicate (e-mail, phone, in-person), objectives, relationship evaluation frequency and method, etc.,
o    Don’t be afraid to ask someone to mentor you.
o    Celebrate success and learnings, regardless of how long and how well you and your mentor/mentee have connected.
o    Bring closure to a mentor-mentee relationship.
·         Put energy into the mentor-mentee relationship as you get out what you put into it.
·         Mentorship opportunities are leadership lessons as well as tactical opportunities for advancement.
 Advice for Establishing Mentorship Programs:
·         Take care of process details so that mentors and mentees can focus on identifying mutually beneficial partnerships.
·         Pay close attention to the matching process. If that’s done correctly, the relationship would likely work out.
·         Ensure a commitment of both parties.
·         Coordinate logistics, create meeting opportunities, facilitate communications and the sharing of knowledge.
·         Don’t mandate relationships.
·         Secure executive sponsor.
·         Ensure match of style, level of commitment (length of time, number of activities planned), chemistry, skills (is the skill sought by mentee something mentor can/wants to offer) and outcomes.
·         Consider raffling off mentor relationships for people who are especially sought after as mentors.
 Mentoring Resources:
·         Kim Wise, Mentor Resources http://www.mentorresources.com/
·         Power Mentoring http://www.amazon.com/Power-Mentoring-Successful-Proteges-Relationships/dp/078797952X


Our April 10 When She Speaks event was on the topic of Leading with Power, Influence and Integrity and featured:
 ·         Facilitator Linda Holroyd, CEO, FountainBlue
·         Panelist Bettina Koblick, VP of HR, Global Talent, Symantec
·         Panelist Su Lim, Director of Business Development, EMC Corporation
·         Panelist Bev Strand, Diversity and Inclusion, Cisco
·         Panelist Barbara Williams, Sr. HR Manager, Sun Microsystems and President of the National Coalition of 100 Black Women, Oakland Bay Area Chapter
 Our conversation was based on a recent survey of senior business leaders in Fortune 500 organizations on their thoughts on what was holding women back: a glass ceiling or what Becky Shambaugh calls ‘Sticky Floors’: the concept that our own self-limiting behaviors, beliefs and assumptions create some of the biggest barriers to advancement. http://www.shambaughleadership.com/news/know_thyself_and_your_sticky_floors/
 The March 12, 2008 survey report identified the Top Five Limiting Behaviors or Sticky Floors:
 1. The Need for a Greater Sense of Self Awareness
2. Better Work/Life Balance
3. Not Building Strategic Relationships
4. Not Making Your Words Count
5. Lack of Political Savvy
 Below is a summary of notes from our conversation, focused around these behaviors:
 We agreed as a group to define ‘Power’ as the ability to get things done on agreed-upon objectives, while influencing and collaborating with key stakeholders and adhering to a strong authentic moral compass/mantel.
 ·         Advice on Creating a Greater Sense of Self-Awareness
o    Be open and receptive.
o    Spend the time to understand yourself – your passion, strengths, objectives.
o    Plan your actions based on your personal and professional needs/goals.
o    Be resourceful, resilient, strong-willed, assertive without being aggressive.
o    Accept and learn from your mistakes.
o    Associate regularly with people who will help you know who you are.
o    Watch your willingness in every situation. Are you willing to do what’s needed? Is it the right thing to do for your abilities and objectives? If not, what actions should be taken?
o    Define success and reflect often on your progress.
·         Advice on Work/Life Balance
o    Know when your life is out of balance and make plans to fix it.
o    Set limits and enforce them.
o    Consistently communicate those limits/boundaries to others in words and actions.
o    Practice the BE/KNOW/DO advice mentioned last month. Know who you want to be, what you want to know, what you want to do, and plan and act accordingly.
o    Moderate the voice in your head that keeps you stretching too much beyond your passion or comfort zone.
·         Advice on Building Strategic Relationships
o    Working with a wide range of stakeholders up and down the chain is essential to your success, regardless of your role or level
o    Strategic relationships are the building blocks to your personal and professional success and that of your project and team
o    Proactively repair relationships as necessary
o    LISTEN to the other person’s goals
o    Treat everyone with respect
·         Advice on Making Your Words Count
o    Speak with authenticity and conviction.
o    Know your strategic objectives before speaking
o    Explain your objectives and your role.
o    Be direct and authentic and transparent in your communication.
o    When in a conflict situation, try to manage your emotions and mood. Take the time to think and reflect and plan if possible. If not possible, try not to have/show as much ‘buttons’ or ‘triggers’.
·         Advice on Being Politically Savvy
o    Ask for help
o    Choose to make a positive difference in others’ lives
o    People are not disposable. Empowering one is empowering all.
o    Help each other to succeed with passion and purpose.
o    Look for advocates and sponsors.
o    Watch and learn from the behavior of successful others.
o    Listen to your intuition, particularly in politically charged situations. The rules aren’t spelled out always, but your intuition may guide you in these situations.
·         Other Advice on Leading with Power, Influence and Integrity
o    Be a risk-taker, but be willing also to pay the price for choosing to do so.
o    Take control of an emotionally charged situation, and help others to do the same.
o    Remember that an emotionally-charged generally not personal, and generally will not impact you in the long term, if you choose to manage your mood.
o    Spend a disproportional amount of time on top performers.
o    Embrace your femininity and individuality. Don’t try to be a man!
o    Modify your message and communication based on who you’re interacting with.

Our March 13 event was on the topic of Work Life Balance: The Juggling Act and featured:
·         Facilitator Kristi Royse, KLR Consulting
·      Panelist Raji Arasu, Senior Director, Technology, eBay
·      Panelist Lisa Jing, Program Manager, Integrated Health Team, Cisco

·      Panelist Allison Leopold Tilley, Partner and Co-Head Corporate Securities & Technology Section, Pillsbury Winthrop Shaw Pittman LLP

·      Panelist Linda Levenson, CEO, Morphosis Rejuvenation Studio

·      Panelist Catherine Moore, Director Business HR, Nokia Research Center

Silicon Valley women leaders are challenged by the corporate and business pressures of high-stress, high-impact positions, while still juggling the personal demands of life and family. In today’s streamlined, fast-moving workplace, it’s more important than ever to make the most of every day and every moment. Below are some take-aways from the conversation.
What Is Work-Life Balance?
·         The definition is different for everybody
·         Nobody has all the answers, but many women are facing the same challenges, and everyone may have an idea which might help you find better balance.
·         Integrate work into the life balance. Work is as important as other elements in life including community, family, spirituality, learning, etc.,
·         Life balance is about understanding your own boundaries and limits and communicating that clearly to others.
Getting Your Priorities Straight
·         Have clarity on your own limits and clearly communicate boundaries to others by saying no.
·         Take proactive responsibility for your work-life balance makes you stronger to help your family, your friends, your community, your organization.
·         Invest in yourself, so that you feel good about yourself.
·         Know what you do well, and what you want to spend your time doing. Delegate other things. Don’t spend your time on things that don’t matter.
·         Your family, your children will always matter, and your time and focus should reflect that you know that.
·         Your top priorities may fluctuate day-to-day, hour-by-hour, so keep fluid on priorities.
Strategies for Creating a Better Balance for Yourself
·         Work with people you like.
·         Do the kind of work you love.
·         Try greeting each day being grateful for the day, taking the opportunities to live, love, learn, serve and enjoy.
·         Plan well, but also expect and accept the unexpected.
·         Get up early, and maybe get some downtime to yourself before everyone else is up.
·         Consider leaving the drapes open at night.
·         Get some sleep – at least 6-7 hours a night.
·         Organize the night before so you’re prepared for the morning rush, particularly when you’re in an active household.
·         Consider giving yourself an appreciative hug every morning.
·         Celebrate your successes, perhaps keep mementos of those successes to help you remember them, and read and see those mementos especially when you’re feeling down.
·         To help you build clarity and focus for yourself, create a ‘Be, Have, Do’ chart, which helps you understand and focus on the type of person you want to be, the material things you want to have, and the things that you want to do in your life.
·         Many successful people get overwhelmed and overcommitted particularly with work and client issues and find it difficult to push back and say no.
o    Have the confidence to set your limits and make proactive choices for life balance for yourself, your family, your community, your organization.
o    Know that you’ll be contributing more at work after you’ve successfully set and communicated those boundaries.
o    When you say no, others will have the opportunity to grow as well, and responsibility and success can be more distributed.
·         Lower your standard of excellence for some things.
·         Check in with yourself, does the mix of life balance feel right? What is lacking attention?
·         Technology, like e-mail and phones, are tools. Don’t let them overrun your life. Make boundaries and limits that work for you.
o    Leverage efficiency strategies like filtering and tagging and auto-archiving of e-mails to help manage volume of information and quickly identify greatest priority action items.
o    Set up processes in place to best manage volume, like a one-touch e-mail strategy, or check in to e-mail less often, etc.,
·         Combine business and personal objectives – inviting clients to family-friendly functions for example.
·         Accept that having family/children responsibilities is part of who you are and what you bring to the table at work. Don’t hide this from clients, partners, etc.,
·         Involve your kids in your work life.
·         Schedule time for the important people in your life.
·         Use the divide and conquer strategy in partnership with your spouse.
·         Don’t over-commit, personal or business obligations.
·         In Silicon Valley, there is a lot of arrogance, greed, and an uncaring attitude towards employees, making it more difficult here to achieve a satisfying life balance. However, see the bottom line below.
Bottom Line: Yes, you can have it all, (perhaps not all at the same time) if you: prioritize, leverage tools, know yourself, understand boundaries, manage your attitude, connect with others going through similar challenges, make compromises, lower expectations, etc.,

Resource:
Be a Better Leader, Have a Richer Life
Stewart D. Friedman
Reprint #R0804H

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Our Valentine's Day When She Speaks session was on the topic of 'The Up and Comers' and featured:
·        
Facilitator Nancy Monson, Nancy Monson Coaching

·         Panelist Lori Fraleigh, Manager, Developer Tools, Motorola

·         Panelist Terri Jordan, VP, Tech Operations, eBay
·         Panelist Sridevi Koneru, Director, Engineering, Wireless Networking Business Unit, Cisco
·         Panelist Katy Levine, Cisco
·         Panelist Connie Lin, Manager, Strategy and Analytics, The Zitter Group
·         Panelist Susan Mernit, Senior Director for the Yahoo! Personals products
·         Panelist Kathleen Murtha, QA Automation Manager, EMC Corporation
·         Panelist Keren Pavese, Program Manager, West Coast Executive Briefing Center, EMC Corporation
·         Panelist Eileen Sullivan, Group Director, Cadence
Below are some take-aways from our conversation:
Advice for Climbing the Corporate Ladder:
·         Follow you passion.
·         Advancement is a process and a journey, not a destination. With that said, remember to celebrate your progress along the way!
·         Adopt your own personal style for advancement. What works for one person doesn’t necessarily work for someone else.
·         Leadership is more about the choices you make than the abilities you have.
·         Learn from people you admire.
·         Successful high tech women leaders did not necessarily plan to become high tech leaders. They come from many paths, but all are talented, persistent, flexible, leaders who embrace learning experience and take advantage of opportunities as they arise.
·         Plan for your advancement/destination. Know what it looks and feels like, but don’t necessarily plan how you’ll get there or when. Reflect on this often, with positive intention.
·         Tie your own goals to those of the corporation’s.
·         Proactively shape your own role based on your skills and interests and the needs of the corporation.
·         Understand and play to your strengths and work with others to strengthen areas of weakness. No one is asking you to do it all!
·         Reevaluate regularly where you are headed to ensure that you still want to get there.
·         Don’t be afraid to think differently and forge new ground, suggest new strategies. Do make sure the suggestions and ideas are well thought out.
·         Consider many factors in your current work situation, from company size to team dynamics to company strategy etc., Make sure that it is a culture/environment where you can continue to learn and grow and have fun. If it’s not, be willing to do something about it.
·         Take yourself out of your comfort zone. Assume risks, try new things, embrace failure.
·         Seek a wide variety of experiences to develop your breadth of skills and experiences in roles, in industries, across companies.
·         Have the confidence to change negative, unproductive behavior cycles as it will benefit everyone in the relationship. Help others to develop that same level of confidence.
·         In business, choose decisiveness over perfection. It’s often more important to continue building momentum, going forward than it is to be 100% sure and correct.
·         Do the best you can with the task in front of you. Say what you will do, and do what you will say. This kind of follow-through and clear communications will build your reputation for getting things done.
·         Empowering your team is as important and even more so than achieving milestones and making progress.
·         When transitioning to another role or company, know what you’re able to/want to contribute and what the needs of the company are and how you can help meet those needs. Talk about your vision and execution ideas and be prepared to take advantage of opportunities when they arise.
Network for Success:
·         Work with other groups or projects within your organization so that you can build contacts within the company while assisting with programs of interest to you.
·         Having contacts in different groups, at different levels will help facilitate any transition you might make, planned or unplanned, within or outside a group or organization.
·         Help others in your network to do the same.
·         Treat people at all levels well.
·         Everyone has a piece of the puzzle.
·         Together we are stronger.
Thoughts on Overcoming Obstacles:
·         Consider carefully the obstacles that you’d like to overcome and ensure that it fits your skills, direction and interests as well as that of the company.
·         Once you’ve determined that it’s worthwhile to overcome the obstacle, remember that it’s all in your mind-set. Be determined to overcome obstacles.
·         Engage others to help you overcome the obstacle, as mentors, partners, friends, colleagues, etc.,
·         Encourage and support others as they overcome their obstacles.
·         Trust your intuition and instincts, and refine your intuition through experience (as advised in Blink)
·         Balance your interests for now and for the future and consciously make choices based on your objectives. (e.g. be proactive rather than reactive)
·         Take small steps consistently heading to the same objective.
·         Surround yourself with people who will support you and advocate for you and mentor you.
·         Remember that you are not alone. Others are walking similar paths, or had similar challenges. What can you learn from them? How can you help others?
·         The difference between success and failure is often persistence.
Thoughts on Work-Life Balance:
·         Know your own objectives for balancing work and life, and make decisions based on those objectives. Be disciplined enough to choose balance, even if our work environment, demands and tools makes it easy for us to emphasize work needs.
·         Remember it’s in the company’s best interest to help you balance your work and life needs. A happier employee will be more productive and more loyal to the company.
·         Integrate work and life when possible.
·         For perfectionists, give yourself less time to do the same thing.
·         Delegate and trust your team/partners, etc.,
·         Be yourself, your whole self. Don’t make excuses as you integrate life into work (e.g. childcare juggling with work demands)
·         Ask yourself regularly are you being challenged? Making a difference? Having fun? Be willing to make changes in work or personal life if you’re not.


Our January 10, 2008 FountainBlue's When She Speaks, Women in Leadership Series was on the topic of The Glass Ceiling And Other Tragedies and featured:
  • Facilitator Linda Prowse Fosler, Linda Prowse Fosler and Associates
  • Panelist Sarah Jane Militello, former Manager at HP, former General Manager at Agilent, President Varnare LLC
  • Panelist Marilyn Nagel, Director, WW Diversity & Inclusion, Cisco
  • Panelist Conchita Franco Serri, Ed.M., J.D., former Director of Affirmative Action, Santa Clara University; President Serri Compliance Training
  • Panelist Darlene Solomon, Ph.D., Agilent Chief Technology Officer and VP Agilent Laboratories
  • Panelist Whitney Tidmarsh, EMC Corporation, VP, Marketing, Content Management & Archiving
Our January 10 Event: The Glass Ceiling And Other Tragedies
It has been 22 years since the term glass ceiling was coined by the Wall Street Journal to describe the apparent barriers that prevent women from reaching the top of the corporate hierarchy; and it has been twelve years since the American government's specially appointed Glass Ceiling Commission published its recommendations. In 1995 the commission found that women had 45.7% of America's jobs and more than half of master's degrees being awarded. Yet 95% of senior managers were men, and female managers' earnings were on average a mere 68% of their male counterparts'. Twelve years later women account for 46.5% of America's workforce and for less than 8% of its top managers. Join us for a stimulating panel and discussion about why progress is so slow and what we must do to effect real, and rapid, change.

 Below are notes from the conversation:
Thoughts about why there is a glass ceiling for corporate women looking to advance within the organization:
·         It’s a numbers game, there are simply more men in the workplace because many women elect to stay at home undertaking child-rearing or elder-care responsibilities.
·         Most men simply have more corporate experience than most women, and are therefore more likely to be promoted.
·         There are simply not enough high-level positions so fewer deserving men and women are promoted, which may be perceived as a glass ceiling by the women seeking promotions.
·         There is discrimination and lack of understanding in some executive circles within an organization and the leaders may just not be comfortable with including women within the circle.
·         There are more men in senior level positions now, and they may be more willing to promote other men to these positions.
·         The language used to describe the contributions of male and female employees may positively or negatively impact whether someone rises within an organization.
·         The ongoing subtle discrimination by peers in a corporate environment may negatively impact the confidence of corporate women looking to advance.
·         The majority of women have been conditioned not to seek promotion and advancement and their performance negatively impacts the average successes of corporate women in general – in everything from salary to likelihood of promotion, etc.,
Advice for how to address these challenges, for yourself and fellow corporate women:
·         When communicating with new people, groups, executives, partners, etc., seize the first opportunity to establish your credibility – your intelligence, creativity, energy, leadership and other attributes.
·         Look at every challenge as an opportunity.
·         Don’t be overwhelmed by bigots and others who will not support your advancement. Consider them a minority and act that way.
·         Electing to work on the west coast in high tech may be an advantage as your peers may be more open minded to having women advance.
·         Focus on delivering measureable results and communicating them effectively.
·         Read the political environment, understand the objectives of others and plan and act based on that knowledge.
·         Create collaborative win-win scenarios so that everyone succeeds.
·         Do what you love to do.
·         Be outspoken about subtle (or blatant) discrimination or slights of yourself and others around you and speak clearly and unemotionally about it. Empower others to do the same.
·         Use the typically female leadership skills like winning without making someone lose, create a whole that’s bigger than the sum of its parts, nurture others in group, all while delivering results.
·         Be open-minded, conversation and people oriented, and intelligent and business minded, but collaborative.
·         Recognize your own value to the company.
·         Act like you’re entitled to have the same privileges as your male peers.
·         Measure your own progress, and that of women within your organization and beyond.
·         Support each other in your advancement. Participate in activities which allow you to do so, like joining leadership/mentorship groups within your organization or attending networking events.
·         Be attentive to the connotations of the language used to describe your behavior and that of fellow women within your organization.
·         Support other women in the community in general, and help raise the average level of confidence and results for all women.
·         There will be a shortage of talent, and therefore an opportunity to help women to advance, to re-enter the workforce, etc.,
·         Educate those in leadership positions within your organization on the value of the typically female leadership style.

Other Interesting Facts:
Norway had passed legislation requiring all publicly held companies to have 40% women board members quota by Jan. 1, 2008 or they would be closed. Now comes enforcement, but generally they are seeing 38% reached. See link, "Smashing the Glass Ceiling." Perhaps we should "intention" that we get strong women from Norway to support GWLN.

 
Norway now leads the globe in gender equality at board level, with a higher percentage of women at the uppermost echelons of its firms than any other country.
 
http://news.bbc.co.uk/2/hi/business/7176879.stm



Our December 13 When She Speaks, Women in Leadership event was on the topic of Leveraging Diversity for Business Results.

  • Facilitator Maria Hernandez, MGH Consulting LLC
  • Panelist Sharon Durey, Training Manager, Inside Sales, EMC Corporation
  • Panelist Wilma Flanagan, Partner and Managing Director for Computer Sciences Corporation (CSC) Pacific Northwest Consulting Group
  • Panelist Sharon Hughes, Director of HR, LifeScan
  • Panelist Carin Taylor, Senior Manager of Global Diversity, Cisco

This month, we celebrated the successes of women leaders who foster diversity within their organizations and demonstrate how and why diversity stimulates innovation, engages teams, and delivers results. Our esteemed panel shared their success stories, talked about how they rose to positions of authority, despite representing diverging viewpoints, and provided advice on how to embrace diversity within a team and an organization. Below are notes and advice for your reference.

The Merits of Diversity Within An Organization

  • Having a global mindset will help address global target markets and customers and their needs.
  • Diversity will help address recruitment and retention challenges which will become more prominent with the aging of the baby boomers.
  • Having a larger, more diverse pool of potential leaders is beneficial for any organization.
  • Diversity helps people expand beyond chronic egocentrism and can lead to more productive and happier employees.
  • Collaboration between people with diverse perspectives - different roles, different organizations, different management levels, different industries, etc., have many benefits.
    • It can lead to informal connections between people with different backgrounds, broadening the perspectives of each party.
    • The differing perspectives can help solve real business challenges.
    • The differing perspectives can foster new innovative thinking and solutions.
    • More open-minded people within organizations will support real business objectives, from retention and recruitment to productivity and problem-solving.

Ideas for Leveraging Diversity for Business Results

  • Help management embrace diversity, not just in words but in deeds.
  • Empower employees to take initiative and make a difference supporting causes benefiting the organization and community in ways they feel passionate about.
    • Recognize, reward and support successes from these efforts.
    • Encourage cross-pollination between roles, industries, organizations, groups, etc.,
  • Create an infrastructure which supports employees in taking that initiative. Provide the logistical, marketing, communication, leadership, etc., support necessary to support that growth.
  • Accept that we are all different, and build a culture tolerant of differences/celebrating differences.
  • Provide mentoring opportunities at all levels and even try reverse-mentoring.
  • Know yourself and the lens through which you see the world. Be uncomfortable to try on other people's lenses. Accept that others see their world through those lenses and find a way to communicate and work toward common business (or personal) goals.
  • Be customer-centric, but also focus on servicing your staff. They will ensure that the community and stakeholders receive value in return.
  • Embrace diversity of thinking and being - mind, body and spirit - in yourself and others.
  • When speaking to management about diversity, speak in terms of measurable ROI.
  • When speaking to others who are not embracing diversity, particularly when they are in leadership roles, understand what will hit them in the heart, really resonate with them.
  • Make departments other than HR responsible for delivering ROI on diversity initiatives.
  • Create a culture where everyone speaks about diversity, where we are all less defensive about how we talk about diversity.
  • Be courageous. Set the example. Speak up.

Resources:

  • Read The Medici Effect to see how the convergence of people from different background led to a renaissance.
  • Consider using the Herman Brain Dominance Instrument, to better understand how you look at yourself and others


Our November 8 topic was on Female Intrapreneurs and featured:

  • Facilitator Kimberly Wiefling, Wiefling Consulting
  • Panelist Nina Bhatti, Senior Scientist, HP Labs
  • Panelist Sheryl Chamberlain, Director, Global Alliances, EMC Corporation
  • Panelist Cecily Joseph, Director of Corporate Responsibility, Symantec Corporation
  • Panelist Diane Pennica, Senior Scientist in Molecular Oncology, Genentech

These successful female intrapreneurs have successfully adopted the entrepreneurial spirit in a corporate setting and shared their success stories, talked about the advantages of being entrepreneurial within a corporation, and provided advice on addressing obstacles and fostering the intrapreneurial spirit throughout the organization. Below are some thoughts from our conversation and attached is Nina's PowerPoint presentation on intrapreneurship.

Thoughts on building intrapreneurship in your organization:

Know yourself:

Have confidence in your ability, but earn that confidence by continuing to deliver results.

Know yourself, your passions, abilities, strengths.

Take Bold Action, Despite Obstacles:

Choose initiative over complacency. Don't necessarily wait until you have the role, authority, permission, etc., to make something happen.

Failure is an opportunity in disguise. Leverage your learnings from your failures to build a path to success.

It's an ongoing journey. Celebrate successes, learn from failures and keep making progress.

Be persistent and have faith in your vision and idea, despite the obstacles and the naysayers. Success will bring forgiveness.

Involve Stakeholders

Relationships matter. Build support for your causes with a wide range of stakeholders. Ensure that each stakeholder group is involved in your project's success, and that each group benefits from the project in specific ways.

Know when to let go of a concept you created, and empower others to take ownership and extend the vision and the impact.

Be Strategic

When coming up with an entrepreneurial, innovative idea, adopt the perspective of the corporate mission and values, and that of the customer and the market. This will help ensure that your idea is viable and sustainable.

Be well positioned to take advantage of opportunities as they arise.




FountainBlue's October 11 When She Speaks, Women in Leadership Series on the topic of Women Leading Innovation, sponsored by EMC Corporation.
 
'Innovation' is today's buzzword - considered integral to an organization's culture, it's competitive advantage. As women rise in leadership positions in the tech companies in Silicon Valley, how are they approaching the question of culture and innovation? How have they successfully navigated the challenges of advancement in today's high tech companies? What is their advice to the rest of us? These and other questions were addressed by our esteemed panel which included:
  • Moderator Beata Lewis, Bridging Lives
  • Panelist Karri Carlson, Senior Product Manager, AOL, LLC
  • Panelist Jenny Dormoy, Director Customer Deployability, EMC
  • Panelist Joy Mountford, VP User Experience and Design, Yahoo! Inc.
  • Panelist Marie Tahir, Director of Technology Innovation Group, Intuit
Below are comments from the conversation:
 
The Importance of Innovation:
  • It encourages individuals and organizations to think and act differently.
  • It fuels growth.
  • It provides opportunities to stand out.
  • It embraces learning and keeps people engaged and developing. We are only limited by the constraints we put on ourselves.
  • Innovation is not just in technology, but also in social structures, in processes, in other things.
  • Innovation is distinct from new knowledge or invention or creativity. The difference is that innovations are actually adopted and change people's lives.
About Innovative Leaders
  • There is no prescription/path for creating innovative leaders. They come from a variety of backgrounds, some traditional, some not.
  • Innovative leaders:
    • Foster innovative thinking and leadership in others, 
    • Approach problems in new ways, 
    • Focus on delivering business and social results, 
    • Leverage their diverse background, training and experience and apply that knowledge to new situations,
    • Are flexible enough to take advantage of opportunity as it arise,
    • Are passionate and committed,
    • Are advocates and ambassadors who know how to build partnerships
    • Consistently drives movement/momentum for their teams and organizations,
    • Surround themselves with people with complementary skillsets
    • Know their own abilities and limitations
Suggestions for fueling creativity/out-of-the-box thinking in yourself, your team and your organization and bringing ideas into innovation - something that's adopted and changing people's lives:
  • Surround themselves with people from differing perspectives
  • Communicate transparently and clearly objectives, abilities, desires,
  • Balance the need to plan the the need to be spontaneous,
  • Embrace failure, are wary of complacency,
  • Reward risk-taking in their team and organization,
  • Encourage out-of-the box thinking 
  • Actively seek inspiration from other stakeholders, even/and particularly if they do not share their own perspective,
  • Understand the perspectives of other stakeholders and communicate to them based on understanding their motivations
  • Celebrate and showcase the successes of others.

FountainBlue's September 13 When She Speaks, Women in Leadership Series on the topic of Leadership Styles: What's Gender Got to Do With It? featuring our facilitators:

  • Moderator Bonita Banducci, Banducci Consulting
  • Panelist Carolyn Crandall, Vice President Marketing and Channels, Seagate
  • Panelist Pat Cross, VP, Career Management Consulting, Right Management
  • Panelist Eileen Fussner, Vice President of Channel Sales for the Content Management & Archiving division, EMC Corporation
  • Panelist Vinie Zhang, Vice President, Hitachi Corporate Ventures
Thoughts on Gender
  • Gender is defined as 'the social meaning we bring to our biological differences'.
  • Traditionally, the focus of concern about gender differences has been on the differences in family roles. But work and family roles for men and women are both evolving, and co-affecting each other as they evolve.
Archetypes (not stereotypes) About a Woman's Leadership Style
  • We must speak in generalities, as not all women and not all men fit the descriptions of typical male or female leadership styles. In other words, we think about archetypes rather than stereotypes.
  • As an archetype (rather than a stereotype), women, in general, are more collaborative, more ready to share information, communicate more between functions (multi-tasking), more attuned to the customer voice, make more values-based decisions, and consider 'fire-prevention' more frequently.
  • Women are more sensitive to nonverbal communications and may therefore read people more accurately. This is not formula-based, more intuitive/instinctual.
  • Women tend to value relationships and people more, and value integrity.
  • Women tend to emphasize communication
Factors That Impact a Woman's Leadership Style:
  • Women in general tend to consider work/life balance issues and questions as they advance the corporate ladder.
  • Women in general tend to multi-task and think/drill down deeply about ramifications of a particularly issue. This may be perceived negatively by men and women as a trait which hinders progress, however, it might be the right thing to do at the right time.
Advice for Supporting Women Leaders:
  • First understand, appreciate and value the impact of their leadership styles on the organization, and then communicate it to others within an organization in a positive way that gets noticed.
  • Support other women in communicating directly and diplomatically our needs and intentionally lobby for our needs.
  • Blow our own horn! Positively position yourself and communicate successes without shameless self-promotion. Think of promoting yourself as framing a relationship in a different way, which might be especially difficult given the way girls, particularly Asian girls are acculturated.
  • Consider the right time and place to think about the big picture and to think about working out the ramifications/details of a proposed plan.
  • Understand what you bring to the table - Your strengths, attributes, things that you want to work on, what you want, what you're passionate about.
  • Frame your assets and attributes in the context of  your performance review so that your strengths and accomplished will be better recognized and appreciated.
  • Balance listening and speaking - Listen first, but then speak to show that you heard and will integrate their words into your actions and plans.
  • When negotiating, be willing to walk away.
  • Open your heart while in communications. It helps to build trust in relationships.
  • See issues from everyone's perspectives and help people communicate their perspectives to everyone else. Find the middle ground. Be the peace-maker.
  • Insist on finding the right job, the right boss, the right company, the right industry for you.
  • When dealing with conflict, remember that being loud doesn't make the other person right. Try not to take the conflict personally. Have confidence in presenting your position.
  • Taking acting or improv classes may help to build the resiliency to handle conflict, work with strong emotions, creatively problem-solve relationship issues on the spot.
Questions to Consider:
  • What are some archetypes you have seen with women leaders from your network and experience? Which of these traits would you adopt for yourself?
  • What is your skillset and  your passion and interest?
  • How can you clearly appreciate and acknowledge your accomplishments without standing out in a negative way?
  • What and who will help you stretch yourself?
  • How can the focus on relationships vs. the focus on differences help resolve day-to-day issues?



Our August 9 topic was Corporate Social Responsibility and the Bottom Line. 
In this conversation, we brought the 'doing good while doing well' question to the foreground and spoke candidly about how to ensure that what businesses are doing for our communities is also good for their bottom line. Each panelist brought a different perspective of how they and their organization are focused on balancing their obligations to their people and their communities and their obligations to their partners, investors, and other corporate stakeholders. Our esteemed panel include:
  • Moderator Theresa Wilson, Partner, Lighthouse Blue
  • Panelist Brenda Hendricksen, AMD
  • Panelist Tracy Meersman, EMC
  • Panelist Joni Podolsky, Director of Community Programs, The Entrepreneurs' Foundation
  • Panelist Kathy Wheeler, Senior Manager, Global Community Involvement, Cadence
Below are notes from the conversation, and we invite your questions, comments and insights at http://fountainblue.pbwiki.com.
 
The importance of corporate social responsibility
  • Historically, companies have moved from just being philanthropists and benefactors to becoming active partners in the community, providing everything from co-program development, to active volunteerism from corporate executives and staff members, to providing space and services to partner community organizations.
  • Companies that actively participate in the local community and proactively participate as global citizens are better perceived by the partners, customers, staff, etc.,
  • Companies that earn high marks on social responsibility have measurably better employee retention rates, a great benefit to the bottom line.
  • Companies that are active partners in the community are more likely to get public official support at the local, state and federal levels, which is very important when issues such as import/export legislation, traffic/zoning questions, etc., arise. Resolving these types of issues directly or indirectly also impact the bottom line.
An integrated social responsibility program (courtesy of Joni Podolsky, The Entrepreneurs' Foundation, JPodolsky@efbayarea.org)
  • There are two converging directions for creating an integrated social responsibility program: a Grassroots approach and a Compliance approach. See description and chart below.
  • The grassroots approach can lead to employee relations where employees decide what they're passionate about supporting in the community, strategic planning in partnership with community organizations, and even to strategic grant-making.
  • The compliance approach can move to employee relations and services (addressing the harassment and other policy-oriented compliance issues around employees), governance and ethics questions and issues, and then to transparency to all stakeholders.
  • Contact Joni Podolsky with your questions and thoughts as she develops and expands her theory on creating an integrated corporate social responsibility program.
Factors that impact the success of corporate social responsibility programs:
  • Companies are able to articulate core values and model business behavior that reflects those values, they can do well while doing good, benefiting investors, customers, partners, employees as well as other stakeholders. Example: AMD's core value of people first, products and profits will follow
  • Companies that proactively look for the intersects between community needs and business goals are more likely to succeed with their corporate social responsibility program.
  • Companies that partner with their employees to support issues and causes they're interested in, those that are in alignment with corporate goals, are more likely to succeed.
  • Social responsibility cannot be legislated beyond the current and general anti-discrimination and environmental responsibility policies. Through senior executive leadership, companies scoring high on social responsibility are defining and articulate corporate values, values which executives and staff and use when making critical business decisions.

Examples of what you can do to encourage social responsibility at your organization
  • Use corporate intranet to provide info about how to easily get involved in the community, partnering with HR
  • Junior Achievement/National Semiconductor model, you stay at your desk, but kids come in.
  • Adopt a family program
  • Bowlathon for Junior Achievement
  • Host off-sites for nonprofits
  • Add more socially conscious investments to 401K
  • Ask managers to do team building exercises
  • Combine company celebrations with volunteer places
  • Shelter Networks - Holiday wishes are $25/person
Resources:
  • http://www.BringLight.org, where it feels good to do good
  • http://www.energystar.gov/, protect our environment for future generations
  • http://www.Handsonbayarea.org, volunteer opportunities working with children
  • http://www.IReuse.com, donate excess office equipment, equipment, technology and supplies
  • http://www.OneBrick.org, a friendly and social atmosphere around volunteering
  • http://www.volunteermatch.org, matching volunteers with the needs of the community
Other Resources:
  • You might be interested in attending this event as well:
Event Topic: TAKE ACTION ON CORPORATE SOCIAL RESPONSIBILITY
Sponsoring Group: SBODN
Date and Time: Friday, October 19 from 8:30 – 5 p.m.
Location: Sun Microsystems Auditorium in Santa Clara, CA
Cost: Early Registration by August 31st is $165.
Information and Registration: http://www.sbodn.com/conference/2007/index.html
  • Contact Theresa Wilson of Lighthouse Blue if you're interested in hearing a presentation on 'Ten reasons businesses get involved in the community'. meringo4@yahoo.com
  • Contact Joni Podolsky to find out more about the Entrepreneurs' Foundation and how they help early and later stage companies develop and implement their corporate social responsibility plans. JPodolsky@efbayarea.org

 

Our July 12 When She Speaks event was on the topic of Women at the Top of Their Game. 

In a previous FountainBlue Leadership Edge Workshop, we discussed how leaders need every possible advantage to achieve success – for themselves and their teams – and perform at the top of their game. For this month's When She Speaks conversation, we gathered women who leverage the disciplines of sports - endurance, strength, flexibility, stamina, and perseverance - to address the daunting work-life demands imposed on women leaders in today's corporations.

For this month's When She Speaks session, our accomplished panelists conversed candidly about the challenges and opportunities that leadership presents and how the important practices of self-leadership and personal accountability help them to more effectively leverage their leadership style and inspire others to also lead with power, influence and integrity.

  • Moderator Roberta LaPorte, RAL & Associates
  • Panelist Lisa Felder, Team in Training, Leukemia & Lymphoma Society
  • Panelist Tracy Hughes, Global Lead for Cisco Sport and Entertainment
  • Panelist Barbara Massa, Director of Recruiting Services, EMC
  • Panelist Amy Rubin, Director, Digital Marketing Strategies and Programs, Intel
  • Panelist Jackie Seto, Managing Director of SW, MEMS & 3D IC, Lam Research
Below is a compilation of notes from our session.
 
How incorporating the disciplines of sports - endurance, strength, flexibility, stamina, and perseverance - can address the daunting work-life demands imposed on women leaders in today's corporations:
  • It provides mental sharpness and clarity, important for effective productivity, leadership and decision-making.
  • It inspires emotional confidence.
  • The conditioning provides the energy and endurance to perform at your best in work and personal settings.
  • It supports clear communication, particularly in team sports.
  • It can provide opportunities to network and meet people or connect with people regularly, which is very important in stress management and quality of life.
  • It provides opportunities for collaboration particularly in team sports.
  • It provides opportunities to build self-knowledge.
  • It can be fun. It will also give you the opportunity to enjoy food.
  • It teaches commitment.
  • It is a gift to yourself.
Advice on how to incorporate sports concepts in the workplace
  • Always make forward progress and immediately address issues which stall progress with direct and clear communications.
  • Communication is key. Communicate goals, roles, strategies working as a team.
  • Building relationships on the field is like building teams in the workplace.
  • When you're recovering from an injury/going on leave, find a way to maintain your work relationships.
  • When under stress, use your ability to focus, see clearly, to manage the situation and also your relationships with the people involved.
  • Have the stamina and perseverence to succeed despite setbacks in the workplace.
  • Focus on the goal, the business results.
  • Understand what your sport/your work means to you.
  • We can't choose what's in front of us, but we can choose what we can do about it, in sports and at work.
  • Find a way to fit in, even if it's in a male-dominated sport/business.
  • Set realistic objectives/stretch goals for yourself in sports and in business.
  • Take the time to have fun and enjoy your sport and your work!
Suggestions from the break-out groups on how to incorporate exercise into your lives:
  • Pace yourself
  • Cross-train
  • Make it fun, use music or other things you enjoy
  • Motivate yourself to do it - Want to do, don't make yourself do it
  • Buddy up with others
  • Get quality equipment like shoes
  • Manage your diet
  • No guilt
  • Change your paradigm about what's exercise - incorporating exercise into caring for children for example
  • Use exercise to manage stress
  • Make it convenient to exercise, like keeping shoes at your desk
  • Personal trainer
  • Keep it simple 

Our June 14 When She Speaks Women in Leadership event was on the topic of Optimizing Your Team, featuring:

  • Moderator Rossella Derickson and Krista Henley, Corporate Wisdom and SBODN
  • Panelist Sheryl Chamberlain, Global Alliance Manager, EMC, Director ATW Mentorship Program
  • Panelist Vickie Grove, Development Director, Child Advocates
  • Panelist Amy Heidersbach, Vice President, Product and Merchant Marketing, VISA
  • Panelist Hali White, Director Process Excellence Office, Hitachi Global Storage Technologies
Below is a compiled set of advice from the panel how how to optimize teams:

Build Community within Teams

  • Build connections between team members
  • Celebrate successes
  • Make sure that everyone sees everyone's interests/agenda
  • Make sure that everyone feels valued, doing the kinds of things they want to do and are good at
  • When there's conflict on the team, address it head-on and quickly

Successful Team Members Have Emotional Intelligence

  • Good team members are engaged in helping others on the team to succeed
  • Good managers and leaders find ways to showcase everyone, get everyone's performance peaked, within setting up a competition between team members
  • Good team members have the confidence and emotional maturity to see the world as one of abundance, (when others succeed, the possibilities get bigger for everyone else) rather than one of scarcity (when others succeed, there's less of something for everyone else). Good managers understand that and work with that reality.

Communication Skills are Essential

  • Understand the motivations of all team members and partners
  • Take each members'/partners' motivations into account
  • Continually inspire and empower others to succeed.
  • Leverage technology to facilitate communications. Conference calls and WebEx solutions are an important part of team communications, but in-person meetings are very important, particularly in the formative stages of a relationship.
  • See also the list below as communications is a critical aspect of leadership.

Leading Great Teams Involves Vision and Execution

  • Communicate organizational, team, and individual objectives regularly and effectively. (See also communication tips above.)
  • Manage conflict to ensure that the objectives of all team members and partners are met. This might mean facilitating difficult conversations, providing consequences for non-productive behavior, constantly engaging and inspiring everyone to 'get with the program' and do their share to contribute to a common cause.
  • Set high but achievable expectations, leveraging the strengths of everyone on the team.
  • Make tough choices.

Great Teams Create Collaborative, Win-Win Solutions Engaging Others

  • Defines role based on ability and passion and interests.
  • Get buy-in from all team members and partners.
  • Manage to the person, enlisting everyone's support for the objectives of the person, team and organization, and communicating how each person's tasks/roles supports the objectives at all three levels.
  •   

FountainBlue's May 10, 2007 When She Speaks, Women in Leadership Series event was on the topic of The Mentors in Our Lives. 
 
Since the launch of our When She Speaks Series, we have had monthly conversations in celebration of women in leadership positions. Invariably, our conversations touched on the mentors, leaders and role models upon whose shoulders we stood, and the support and guidance we are consciously and unconsciously providing for those who come after us.
We focused on The Mentors in Our Lives in our May session. Whether they are professional mentors or personal coaches and advocates, every successful woman and man we have come across will willingly share stories of the people who have touched their lives, and impacted their life direction. For this event, our esteemed panel of influential women shared their personal and professional stories about how the mentors in their lives have impacted their thinking and development, and how this has, in turn, stimulated her thoughts and actions in support of others. Our discussion will be led by:
  • Moderator Catherine Ngo, General Partner, Startup Capital Ventures
  • Panelist Joan Banich, Brand Identity Manager, Cisco
  • Panelist Katy Dickinson, Director, Business Process Architecture, Sun Microsystems
  • Panelist Shelli Hendricks, Education Consultant, EMC and Director Mentorship Program, ATW
  • Panelist Carol Muller, Founder and CEO, MentorNet
  • Panelist Eileen Sullivan, Group Director of IT, Cadence
Below is a compilation of advice for your reference.
 
Mentors are important:
  • Great people have become great with the support, encouragement, connections, advice, etc., of other great people.
  • Great people are also willing to help others to develop, providing they prove worthy of the time investment, because great people are also busy people!
  • Successful mentoring relationships have led to better promotion, better retention, better job satisfaction, better community etc., so there's a good business case to invest in corporate mentoring programs.
  • Successful mentor-mentee relationships are very rewarding personally and professionally.
  • See statistics at http://www.mentornet.net/documents/about/results/evaluation, 
    http://www.mentornet.net/documents/about/experiences/Contest/ and http://www.mentornet.net/documents/about/results/0506stats.aspx.
When you're seeking a mentor:
  • Know what you're looking for: Be specific about your needs, Research who can address those needs, Investigate how to best approach that person.
  • If there is a support infrastructure that supports your organization, use it. Examples include Cadence's Women's Forums or Cisco's Women's Action Network grassroots programs, Sun's mentor-mentee matching program which matches you with one of 15 mentors you identified yourself, or EMC's list of tools and resources to help support the mentor-mentee relationship.
  • Gender of the mentor is not as important as the goal/strategy for the relationship.
  • Stretch your comfort zone about who would be a good mentor for you. Maybe working with someone with a different gender, ethnicity, role etc., would be more beneficial.
  • Remove the word 'mentor' when approaching someone you're not comfortable with.
  • Consider making 'situational' instead of a long-term relationships.
Advice for people running informal or formal mentorship programs, within the workplace or outside of it:
  • Encourage the type of mentor-mentee relationship and community which supports empowerment as empowering one is empowering all.
  • Help those in your group connect with resources and people within the organization as well as external associations and organizations like FountainBlue, ATW, GWLN for additional connections and resources.
  • Create tools and resources to help people participating in mentoring program identify mentors, manage the logistics of the relationship, establish and revisit goals, measure results, build the mentorship relationship, sunset the relationship etc.,
  • Be flexible about developing the program - mentors and mentees vary in their needs, so the focus is on how to help them communicate objectives up front, continue to develop the relationship, etc., not on enforcing a specific program to cover specific topics over a specific period of time.
  • Create a mentoring circle so you can leverage the perspectives of many.
  • Connect with others running mentor-mentee programs, both formal and informal/grassroots ones. Share ideas and resources.
  • It helps to have an executive sponsor.
  • Help people ensure a good ongoing mentor-mentee match. Continually evaluate and communicate the value of the relationship, how to address conflict, how to move on when the relationship is no longer working, etc.,
Comments on how others can support you in a mentorship relationship:
  • Offer others constructive feedback for areas of growth.
  • Suggest mentors/ Share your network.
  • Share resources - from tools to networking opportunities.
  • Advocating for a new-hire mentorship program might help the mentoring concept take hold for your organization.
  • Sharing the success statistics might help make the case for mentorship.
Questions from the audience we didn't have time to address (comments are welcome on our wiki, http://fountainblue.pbwiki.com).
  • Establishing mentor/mentee relationships/programs in small/start-up environments.
  • The role of HR in building mentorship programs.
  • Using your boss as a mentor.
  • Difference between a mentor and a friend.
  • Developing a mentorship relationship when company doesn't have a program.
  • Measuring success of programs and partnerships.
  • Time boundary? Ending a relationship gracefully?
  • Finding external mentors.
Recommended Resources:
  • Join MentorNet http://www.MentorNet.net/join and see statistics, documents and other information about the benefits of mentorship http://www.mentornet.net/partners/donors/. Let us know that you joined so that we can e-mail you a free audio or video file of the program. Send questions to info@mentornet.net.
  • Join ATW http://www.atwinternational.com/member_benefits.aspx and ask about their mentor-mentee programs. Let us know if you made a contribution or if you joined so that we can e-mail you a free audio or video file of the program.
  • Join GWLN http://www.gwln.org, become an active member and attend their monthly Women at the Well sessions or support their annual Women Leaders of the World program. Make a contribution and let us know that you joined so that we can e-mail you a free audio or video file of the program.
  • Visit Katy Dickinson's blog http://blogs.sun.com/katysblog. 

This Month's Topic: Leading with Power, Influence and Integrity

In our March Leadership workshop, we talked about balancing power, influence and integrity, identifying power as the ability to do or act, Influence as the capacity to be a compelling force and affect others, and integrity as wholeness and perfect condition.

For this FountainBlue When She Speaks program, we will partner with the Global Women's Leadership Network (GWLN) in support of their International Women's program as we feature successful women who lead with power, influence and integrity.

We would also like to thank our esteemed panelists for their wise, inspiring, engaging, and thought-provoking remarks.
  • Moderator
  • Camille Smith, Work In Progress Coaching; Leader, GWLN
  • Panelist Michele Forte, Senior Director of Development, CARE
  • Panelist Afsaneh Laidlaw, Senior Director of Engineering, Cisco
  • Panelist Tammi Smorynski, Intel Capital
  • Panelist Natascha Thomson, Senior Manager, Market Intelligence and Women's Leadership Forum, EMC

Below is a summary of remarks on Leading with Power, Influence and Integrity, available also through our wiki at http://fountainblue.pbwiki.com/LeadingwithPower%2CInfluence%2CIntegrity.
Advice for Leading with Power, Influence and Integrity:
  • Integrity is paramount, although one is not automatically a leader because of it, one cannot lead effectively without it. Good companies can go bad unless people with integrity are leading.
  • Influence is also key - Many times, we are asked to lead when you don't have the authority to do so.
  • Leading in a business context is measured by results and how they fit in the overall business strategy.
  • Having a passionate vision is a critical element of leadership.
  • Trust and respect others, at all levels in all roles.
  • Empower others to also contribute and challenge them to achieve to their potential.
  • Communicate clearly, often, and courageously.
  • As a leader, your every actions will impact others in ways you may not foresee. This is a double-edged sword - Plan and act accordingly.
  • Building deep, long-term, trust-based relationships is the foundation of influence for any leader.
  • Directive leadership doesn't work. A more collaborate, influence-based approach is more effective.
  • Be invested, not threatened by, the overall leadership of your organization. Mentor and coach and recruit other leaders as together we are stronger still.
  • To remain an effective leader, consciously lead a balanced and healthy lifestyle and find others to help you to do so.
    • For example, take the 'slices of work/life' concept Meg Whitman referred to.
    • Leverage technologies to help manage that balance.
    • Manage your work hours and your behavior to force that time for other activities.
  • Don't look necessarily for the perfect job, but for a boss that is invested in your long-term growth.
  • Sometimes holding the leadership course is tough - full of contrarians, people with conflicting motivations and agendas, etc., Surround yourself with supporters who can help ensure that your vision is best for the company, and influence others to adopt the course.
  • Having a high standard for yourself is different than having the same high standards for others. Although others' standards may not be as high, for example, their results may be more practical or more effective in ways you may not have anticipated. Being more flexible about standards for others will help ensure their continued engagement and also may help produce unanticipated and positive approaches or results.
What is Leadership?
  • Leadership is not just about having a technical background or about about the right title/authority.
  • Leadership is about developing and maintaining a track record worthy of support and trust, a track record which consistently shows you envisioning, communicating and acting on the best interest of your organization, yourself and others. A track record which generates strategic and measurable results.
  • Leaders leverage their strengths and attributes to support and empower others and to generate results they may not have thought possible.
  • Leaders take into account the culture and context of the people they work with, and don't allow factors such as gender, culture and other factors to impact their ability to lead.
  • Leaders overcome stereotypes and judgments by focusing on delivering results, without the distraction of overly-focusing on others' mis-perceptions and stereotypes.
  • Leadership is a process of discovery, a journey not a goal.
We encourage an ongoing conversation on this topic. Questions and comments on the remarks above are welcome. In addition, below are questions submitted by the audience for your reflection and comment:
  • What was your greatest challenge as a leader in a global organization, leading across cultural boundaries?
  • What is the toughest leadership lesson you've learned in your career thus far?
  • How do you respond when your boss, peer or others make a mistake, how do you respond?
  • How do you incorporate your faith (religion) into your leadership?
  • How have you most effectively engaged in self-promotion (the good kind)?
  • When did you learn that you were a leader?
  • How do you teach leadership to your daughter, in America?
  • What career mistakes have you learned the most from?
  • How do you spot future leaders?
  • Looking back to when you started your career, did you imagine yourself in this type of leadership position?
  • What is the difference between leadership and management?
  • How have you handled the gender bias by men toward women or cultural biases?

Have you been bullied by men, and if so, how did you respond?


 

Our March 9 event was on the topic of Women in Policy

With the latest election results, Silicon Valley, California has the distinction of having two women representatives in the Senate as well as the speaker of the house. This month's conversation will focus on having women in policy at the local, state, regional and national levels and their impact on our business and personal lives. We will feature the personal and professional stories of the women policy-makers on our panel and share advice on how best to navigate the political landscapes to make the kind of sustainable impact that benefit men and women, in business and in life.

We wish to thank and acknowledge our speakers for their candid and inspiring practical advice on how to support women in forging change at home, in our communities, and at work.
  • Facilitator Leslee Guardino founder of the Women's High Tech Coalition and Partner at Canyon Snow
  • Panelist Cindy Chavez, former Vice-Mayor, City of San Jose
  • Panelist Kathleen King, City of Saratoga City Council
  • Panelist Liz Kniss, Supervisor, County of Santa Clara
  • Panelist Bev Strand, Manager, Strategic Partnerships, Worldwide Diversity & Inclusion, Cisco, Member, California Commission on the Status of Women.
  • Panelist Michelle Wright-Conn, Cisco Global Policy and Government Affairs
Below is additional information and advice on how to support women forging change at the policy and business level:
 
There has been little change in the last 40 years:
  • Women are still not earning at the same levels as men.
  • Women are still balancing home and work challenges, being required to do more, multi-task better, work longer hours.
  • Women bring a different perspective to policy: It's not just a gender difference, a woman's overall experiences, views and approach are different.
Advice on how to support women forging change:
  • Consider the globalization of talent and how it impacts our policy, personal and business perspectives.
  • Be exposed to diverse perspectives.
  • Take on a challenge, and help others also be one inch taller as they do the same.
  • A woman's more collaborative approach might better address the war, healthcare and image issues currently posed at the national level.
  • Perhaps adopting a mandate on the percentage of women in office would have a positive impact on policy, much like it had for Rwanda.
  • Take the initiative to find out who is running for which office, whether they're men or women and make a point of supporting women and men forging positive change. Your voice matters!
  • Be more confident in the abilities of other women.
Advice for yourself, as you lead at work and in community:
  • Leverage the more intuitive, more self-aware nature women might have.
  • Support technology, and women in support innovation and technology at the policy level.
  • Think outside the box; view things with a different lens.
  • Expect to be treated with dignity and respect, and make a stand when this is not the case, for yourself, for your colleagues, for those who will come after you.
  • Doing the right thing for people generally is also doing the right thing for the economy.

On February 9, 2007, our When She Speaks Women in Leadership Series event was on the topic of Healthy Lifestyle Choices. Our panelists included Geetha Rao; Lisa Jing, HR Manager, Integrated Healthcare Initiative at Cisco; Julie Johnston, HR Benefits Manager at El Camino Hospital; Linda Williams, CEO of Planned Parenthood Mar Monte. And thank you to each of you, for your active participation in this event, which helped make it a success for everyone.

Below are comments and advice on making healthy lifestyle choices from our panel, and the collective wisdom of the audience.
  • Take responsibility for your physical and mental health
    • Frame your thoughts without the 'shoulds' and 'supposed to's' imposed on us by others in our lives
    • Proactively manage the stress in your life
    • Anticipate the many small decisions we make day-to-day (like take the stairs or elevator; chips or salad; soda or water; portion size, etc.,) and consistently make the healthier choice.
      • Arm yourself with facts so that you can make those right small decisions which can make such a big difference
    • Be centered in yourself and your interests, values and needs and act based on your identified priorities. Recognize and accept that there may be trade-offs to making those prioritized choices.
    • Choose regular exercise and make it a priority
    • Make the time for yourself
    • Meditate
    • As women, our own personal needs come behind those of our children, our spouses, our parents, etc., Make taking care of ourselves as important as taking care of our careers. Be relentlessly assertive about your health and well-being.
    • Practice safer sex and protect themselves against STDs because the consequences are often more severe for women
  • Serve the community, give back. It provides fulfillment and helps provide balance in your life.Support yourself and your family in making healthy lifestyle choices
    • Encourage others in your life to take responsibility as well
    • Encourage frequent 15-second hand-washing
    • As a parent, become confident sex educators, as they are the preferred sex educators for our youth (first is parents, second schools, third is peers, fourth the media, but in actuality, the reverse is true). Help other parents do the same.
      • Planned Parenthood's book, Let's Talk About S-E-X/ A guide for kids 9 to 12 and their parents might help us become more comfortable sex educators for our children. Order this book through Amazon.
      • Be an advocate for HPV immunization for 9-12 year old children, which guards against 4 HPV viruses, which could lead to cervical cancer.
  • Corporations like Cisco take an active interest in the health and well-being of its employees and their families
    • It supports the bottom line for corporations to proactively support its employees and families - 18% of the employee population spends 81% of the cost of healthcare for an organization, so proactively working with employees to head-off long-term health conditions and challenges is in the best interest of both the employer and the employee
    • When employees have a better quality of life, they are happier, feel better, easier to work with, and more productive
    • Visit http://www.cisco.com/web/strategy/healthcare/index.html for more information. 


Our January 12, 2007 our When She Speaks Women in Leadership Series event was on the topic of Succeeding in a Man's World. Our panelists were Patti Wilson, CareerCompany; Linda Fosler, Linda Prowse Fosler & Associates; Francine Gordon, President of FGordon Group and President of ATW for 2007; Mona Hudak Senior Diversity and Inclusion Program Manager from Cisco Systems; and Panelist Praveena Varadarajan, director of engineering at Sun Microsystems. Below are some big-picture take-aways from the meeting:
 
Historical events have impacted a woman's participation and leadership in the workplace
  • in the 40s, women went to work to support our country, and our men who were serving in the war.
  • in the late 40s when the men returned, the women gave up their jobs
  • in the late 50s women who went to college were generally looking for a husband and got married and raised families
  • in the 60s, more women were in the workplace, but the types of jobs available for women such as teaching, nursing, administration, were generally lower level or more lowly paid
  • in the 70s, more women entered the workforce out of necessity. They were known as the 'displaced homemaker'.
  • in the 80s, with affirmative action, there was a rise in women in non-traditional women jobs from firemen to engineers
  • in the 90s, with the dot com boom, salaries for men and women jobs were fairly comparable
  • now, in the 2000s, women are back to earning .7-.8 for every dollar a man does, and are not well represented in traditionally male professionals and at the most senior levels
Advice for women seeking to succeed in a man's world:
  • Be a good leader
    • Be true to yourself
      • Have passion and desire for what you are doing
      • Know yourself - your strengths and challenges
      • Have a strong moral compass
      • Don't tie your ego with your position
      • Stop competing with your self 
    • Work Hard
    • Focus on relationships
      • Be trustworthy, have integrity
    • Collaborate
      • Bring out the best in other
      • Leverage your strengths and partner with others to help you address your areas of need
      • Focus on the ideas rather than the politics
  • Have high standards and make plans to achieve them
    • Decide to be successful 
    • Correct the mistakes you make
    • Be competent, and do your homework
    • Know when to cut your losses
    • Be powerfully focused
    • Don't shy from conflict, but don't invite it
    • Be better today than you were yesterday, better tomorrow than you were today
  • Communicate your effectiveness as a leader
    • Behave as if you belong at the table
    • Don't downplay your accomplishments
    • Don't give away your power
    • Take the initiative at meetings when appropriate
    • Have and project confidence:
      • Watch your body movements and amount of space you take at a table
      • Monitor your voice intonations
      • Communicate your confidence with your handshake
      • Consider the cultural and personal background of those you're interacting with. Be sensitive to the feedback you are receiving regarding the confidence you are projecting.
  • Be opportunitistic
    • Be prepared and take advantage of serendipitous opportunities as they present themselves
    • Ask for help when you need it
    • Find ways to support others and give back
  • Find a way to fit into male-dominated culture
    • Accept that the high tech world in Silicon Valley is a man's world and work from there
    • Be conversant about sports and/or participate in male dominated sports like golf
    • Be comfortable and confident about being a woman
    • Leverage traditionally female strengths, from collaboration to communication, from empathy to multi-tasking
    • Don't conform to standards that don't fit your identity as a woman, as a leader
    • Don't use femininity in negative ways
Advice on how to integrate work and life as you're rising up the corporate ladder:
  • Collaborate with your spouse as a partner
  • Plan your work around your family's needs. Sometimes working in a global economy with late-evening phone calls helps you make that balance.


Please join us in thanking all our facilitators, sponsors an speakers for FountainBlue's 2009 When She Speaks events.

Date

Title

Panelists

Description

Jan 16, Hosted by EMC

Breaking Through The Glass Ceiling

Facilitator Jo Miller, CEO, Women's Leadership Coaching Inc.

Panelist Sheri Atwood, VP of Global Solutions and Programs, Enterprise Marketing, Symantec

Panelist Nina Bhatti, Principal Scientist, HP Labs

Panelist Jennifer Bleakney, VP, Worldwide Distribution and Customer Support, National Semiconductor

Panelist Jan Schlossberg, Senior Mgr, Intellectual Property & Compliance, Cisco

It has been 22 years since the term glass ceiling was coined by the Wall Street Journal to describe the apparent barriers that prevent women from reaching the top of the corporate hierarchy; and it has been twelve years since the American government's specially appointed Glass Ceiling Commission published its recommendations. In 1995 the commission found that women had 45.7% of America's jobs and more than half of master's degrees being awarded. Yet 95% of senior managers were men, and female managers' earnings were on average a mere 68% of their male counterparts'.
Twelve years later women account for 46.5% of America's workforce and for less than 8% of its top managers.
Join us for a stimulating panel and discussion about why progress is so slow and what we must do to effect real, and rapid, change.

Feb 13, hosted by Symantec

Juggling Work-Life Balance in Demanding Times

Facilitator Francine Gordon, FGordon Group and SDForum Tech Women's Program

Panelist Jennifer Hall, VP of HR, Intuit

Panelist Kristi McGee, Senior Director, Open Work Services Group, Sun Microsystems

Panelist Linda Holroyd, CEO, FountainBlue

Panelist Phyllis Stewart Pires, Director of Community Experience, SAP Labs

Silicon Valley women leaders are challenged by the corporate and business pressures of high-stress, high-impact positions, while still juggling the personal demands of life and family. In today’s streamlined, fast-moving workplace, it’s more important than ever to make the most of every day and every moment.
This month's When She Speaks event focuses on how successful women are juggling these often-competing goals and what we can do to adjust our own and others' expectations on us, in order to ease the load and the stress. Our speakers will share their stories, commiserate with us, and challenge us to re-evaluate our roles, our priorities, and our own expectations for ourselves.

March 13, hosted by HP

Agility - The Key to Building a Successful Career

Facilitator Sandra Wales, President, Wales Investments, Inc.

Panelist Pat Cross, Vice President, Career Management, Right Management

Panelist Lisa Dearborn, Vice President, Leadership Development, Hitachi Data Systems

Panelist Lisa Jing, Program Manager, Integrative Health, Cisco

Panelist Patricia Wimberly, Sr. Manager, Solutions Practice, Global Services - Western Division, EMC Corporation

In this century, it is much more difficult to plan your career path, as there is more fluidity within and across corporations, across global markets, plus more acceptance of people moving from one role or industry to another. This month's panel will focus on agility as the key to building a successful career, featuring women who have changed roles and industries, positions and companies. They will share their stories of successes and challenges, and also share how they are supporting others to do the same.

April 10, hosted by EMC

Leading with Power, Influence and Integrity

Facilitator Camille Smith, Work In Progress Coaching

Panelist Erna Arnesen, VP of Global Services, Channels and Alliances, Cisco

Panelist Nina Bhatti, Principal Scientist, HP Labs

Panelist Nancy Long, Sr Vice President of Human Resources, Hitachi Data Systems

Panelist Alexandra Woody, Sr. Dir. Program Management & FPLC, Flextronics

We admire and applaud the heroes and mentors in our lives who are leading with power, influence and integrity. For this event, we will meet a panel of women who are successfully leading with power, influence and integrity, who will candidly share their barriers to and best practices for more effectively leading others and producing results that create successful businesses and fulfilling lives. 

May 8, hosted by Symantec

The Mentors in Our Lives

Facilitator Kim Wise, CEO, Mentor Resources

Panelist Martha Galley, Senior Director, Windows Live Business Development, Microsoft

Panelist Ruth Gaube, VP and Deputy Executive Council, Symantec

Panelist Amy Gonzales, Regional West Coast Director, Women Unlimited

Panelist Shivani Govil, Corporate Strategy Group, Office of the CEO, SAP

Panelist Darcy Kiefaber, HR, LifeScan

As leaders, we appreciate the mentors, leaders and role models upon whose shoulders we stood. We carefully consider the support and guidance we are consciously and unconsciously providing for those who come after us. This month's event will focus on our mentoring relationships, how we can share more of what we know with others and how we can identify the potential mentors available to us. Our panelists will share the ways that their mentors have impacted their thinking and development, and how this has, in turn, stimulated thoughts and actions in support of others. In addition, we’ll discuss how you can promote mentoring in your organization.

June 12, hosted by Cisco

Working with Millennials

Facilitator Lisa Orrell, The Generation Relations Expert, The Orrell Group, author of Millennials Incorporated

Panelist Urvi Bhandari, AT&T

Panelist Megan Campi, Customer Service Relationship Manager, Cisco

Panelist Kristen Dearing, Sun Microsystems

Panelist Claudia Galvan, Lead, International Program Management Group, Microsoft

Panelist Shalini Govil-Pai, Lead PM, Google

Panelist Lori Smith, Director of HR, Cisco

The Millennial Generation otherwise known as Generation Y is no longer made-up of just kids and teens. The eldest are now graduating college and entering the professional workforce.

How will this affect corporations looking to recruit and retain them?

What is unique about this generation, and how and why should corporations recruit and retain them?

Our panel of esteemed hiring managers and HR professionals work closely with Millennials and proactively plan recruitment and management strategies for these uniquely prized workers.

July 10, hosted by EMC

Women's Leadership Styles: What's Right for You?

Facilitator Rosemarie Carbone, Serial VP of HR

Panelist Nora Calvillo, Senior Product Manager, Adobe

Panelist Michaela Guiney, Product Engineering Director, Cadence

Panelist Nancy Long, Senior Vice President, Global Human Resources, Hitachi Data Systems

Panelist Marleen McDaniel, Serial Entrepreneur and Business Adviser

In other months of our When She Speaks Series, we touch upon the gender issue tangentially, but this month, the gender issue will be the theme. Questions may include:

What makes an effective woman leader, particularly one in a high tech world?

What are some typically feminine leadership traits, and how can they be leveraged in a male-dominated world?

How does one interact with other women, and their unique leadership styles?

How can one better understand her one style, and proactively expand it?

These and other questions on gender and leadership in high tech will be explored by our panel this month.

Aug 14, hosted by Symantec

Politics in the Workplace: The Good, The Bad and The Ugly

Facilitator Bobbie LaPorte, RAL & Associates

Panelist Mercedes De Luca, Global Customer Experience and Chief Information Officer at myShape.com, previously VP of Global IT at Yahoo!

Panelist Lise E Edwards, Oracle Women's Leadership (OWL), Program Manager, Oracle Human Resources

Panelist Susan Lai, Senior Director, Finance, Symantec Corporation

Panelist Eileen Sullivan, Group Director, Cadence

Let’s face it – office politics is a reality for everyone, regardless of the size of your organization or your position. As professionals we have all dealt with the challenges of doing our job while watching our backs, managing “up”, and dealing with difficult co-workers who treat others around them badly. With all the advances women have made in the workplace, why is this issue still holding us back? Our panel of high tech leaders will share how they have achieved their leadership positions by successfully navigating office politics, amplifying others’ contributions (men  and women), and generously supporting high potentials on the leadership track.

These and other questions on navigating politics in the workplace will be explored by our panel this month.

Sept 11, hosted by LifeScan

Cross-Cultural Communications

Facilitator Francine Gordon, FGordon Group and President SDForum Tech Women’s Group

Panelist Roya Afshar, Software Development Director, Oracle

Panelist Khrystyne Heard, Manager, Human Resources, LifeScan

Panelist Debi Hirshlag, VP, Worldwide Human Resources, Flextronics

Panelist Neerja Raman, Research Fellow, Stanford University, MediaX Distinguished Visiting Scholar

Panelist Peggy Wolf, Manager, Cisco Services Global I&D

In our fast-paced, global world, both men and women leaders are faced with the need to communicate clearly and rapidly to teams in all corners of the globe and drive results. Gender and culture and other factors affect how well any exec can perform. This month's panel of women executives will share their secrets on how to effectively communicate across cultures to drive results.

Oct 9, hosted by EMC

Women Leading Innovation

Facilitators Krista Henley and Rossella Derickson, Corporate Wisdom and SBODN

Panelist Nina Bhatti, Principal Scientist, HP Labs

Panelist Daniela Busse, Director of User Experience, SAP Labs LLC

Panelist Christine Duran, Translation Technology Manager, Globalization, Core Services Group, Adobe

Panelist Claudia Galvan, Lead, International Program Management Group, Microsoft

Panelist Jessica Roland, Director, International Product Operations, Content Management & Archiving, EMC Corporation

Innovation' is today's buzzword - considered integral to an organization's culture, its competitive advantage. As women rise in leadership positions in the tech companies in Silicon Valley, how are they approaching the question of culture and innovation? How have they successfully navigated the challenges of advancement in today's high tech companies? What is their advice to the rest of us?

Nov 13, hosted by Symantec

Corporate Women On Nonprofit Boards

Facilitator Wendy Beecham, FWE&E

Panelist Pamela E. Evans, Director, Executive Programs, NetApp

Panelist Cecily Joseph, Director, Corporate Responsibility, Legal and Public Affairs, Symantec

Panelist Marilyn Nagel, Director, WW Diversity & Inclusion, Cisco

Panelist Keren Pavese, Program Manager, Western Division Office of Sustainability, Community Outreach & Diversity Councils, EMC

Corporate leaders have the experience, impact, and authority to support their communities, yet often times, they don't have the time or bandwidth to actively participate in nonprofit boards. This month, we will feature some inspirational corporate women who are passionate and dedicated to their corporate AND their community causes, and they will share how supporting one cause, benefits the other.

Dec 11, hosted by LifeScan

Leading Through a Changing of the Guard

Facilitator Marcia Stein, Stein Consulting Inc. and HR Women and Friends

Panelist Deborah Colburn, Sales Manager, LifeScan

Panelist Laura Debacker, Sr. Director of Leadership Development and Employee Engagement, Sun Microsystems

 

Panelist Julie Criscenti Heck, Director, Global Partner Marketing, VMware - Virtualization Software Solutions

Panelist Lori Smith, Director of HR, Cisco

In business, you have to keep moving quickly, in response to market and customer demands. Standing still can mean a death sentence, even if the short-term numbers look good!
So corporate strategies are proactively changed, and new corporate executive teams assume the reigns in the quest of proactive change.
Our panel this month has participated in many of these 'changing of the guards' as an executive from the incumbent and from the newly-hired perspective. They will share their insights on how new corporate management teams really hit the ground running:
- by leading a smooth changing of executive suite members,
- by minimizing cultural impact, while ushering in necessary near processes, people and procedures, and
- by maximizing efficient bottom-line progress through a transition?




FountainBlue's December 8, 2006 event was on the topic of Creating a Work-Life Balance

Silicon Valley women leaders are challenged by the corporate and business pressures of high-stress, high-impact positions, while still juggling the personal demands of life and family. This month's When She Speaks event focuses on how successful women are juggling these often-competing goals and what we can do to adjust our own and others' expectations on us, in order to ease the load. Our speakers will share their stories, commiserate with us, and challenge us to re-evaluate how roles, our priorities, and our own expectations for ourselves.

  • Facilitator Michele Bolton, a founding partner of ExecutivEdge of Silicon Valley, LLC, http://www.executivedge.com, an executive development and management consulting firm. Michele is a former professor of management, having recently retired from nearly twenty years on the faculty of the College of Business at San Jose State University, having taught MBA courses in visionary leadership, strategic management, entrepreneurship, and team building. She is the author of The Third Shift: Managing Hard Choices in our Careers, Homes and Lives as Women.
  • Panelist Jan Schlossberg manages the Hardware Product Standards team at Cisco System, the worldwide leader in networking for the Internet. Cisco employs more than 47,000 employees worldwide, 24% of whom are women, and frequently appears on Working Mother magazine's "100 Best Companies" list. Jan will share the joys and challenges of standardizing hardware innovations across 80 product families while raising young children in a dual-income family
  • Panelist Jennifer Gill Roberts is currently a partner at Maven Ventures. Having served as a serial VC for high technology companies across the valley and beyond, Jennifer has helped a wide range of early- and later- stage start-ups with access to funding and consultation on their business strategies. Jennifer will share how she juggles the intense business demands while raising three children alongside her husband.
  • Panelist Nivisha Mehta is currently the development director for South Asian Heart Center at El Camino Hospital http://www.southasianheartcenter.org/. Nivisha will share how she has successfully juggled her work interests in support of nonprofits across the region and her growing young family.
  • Panelist Kristi Royse is currently President of KLR Consulting, http://www.klrconsulting.com a successful consulting practice focusing on team and organizational challenges for executives in the valley. Kristi will share how she successfully balances her business interests with that of her family.

Below is a Summary of Notes and Advice for your Creating a Work-Life Balance, drawn on the wisdom of our facilitators and participants. We also invite your comments on these notes.

  • Set realistic goals about what you can accomplish, based on your resources and strengths and support networks and manage your activities based on those goals.
    • Visualize success. Look forward, not backwards.
    • Embrace the positives about yourself, don't focus on the negatives.
    • If it's a goal worth achieving, focus on achieving that goal, even is it's harder than you thought it would be, and if it takes longer than you thought it would take.
  • Be realistic and strategic about your standard for balance
    • Define what you mean for balance in which areas (work, life, family, friends, etc.,) over what period of time (day, week, month)
    • Define success for you
    • Manage your activities and self-talk based on your defined standards
    • Accept that you can't always keep all the balls in the air. One of them is going to drop. That's OK. Just pick it up once in a while and keep juggling.
    • Being balanced is about being happy.
  • Advice for professional women who chose to have a family
    • If you have made a career choice, don't second-guess yourself if/when your children, for example, ask for more time from you.
    • If you have young children and need to spend more time with them, considering finding a situation a work with the flexibility to do it.
    • If you have chosen a high-pressure career which doesn't support raising a family, and you decide to do it, don't think too much about when a good time will be. Just do it and find a way to make it work afterwards.
    • As business professionals, consider your opporutnities to volunteer and make sure that you can make a good impact which best utilizes your skills, acknowledges the needs of your children, and supports the organization.
    • Tell your children why you are doing what they are doing. Share your work with them.
    • Get your children invested in the success of your chosen career.
  • Create an inspirational vision for your life and work, and strive toward achieving that
    • Know yourself - your strengths, your passions. Focus on your strengths and build on them. Follow your passion. Enjoy what you do.
    • Model your values in your work, in your life
    • Live autentically, with curiousity, with passsion and with fun.
    • Manage your energy so that you're happy, living the life you want.
  • Delegate tasks, leverage resources for tasks that do not provide core value for people closest to you
    • Leverage resources around you - family, hired help from gardener to babysitter to cook to handyman
    • Build a support network to support yourself personally
    • Continue the conversations with others
    • Make time for your family and friends
    • Work with your support network so that you can get personal time
    • Enjoy each other. Take the time to communicate.
    • Seek mentors. Learn from others.
    • Dedicate time for your personal and physical health. Exercise can be a great stress-reducer for example.
  • Do what you have to do to be successful at your chosen task. Enjoy doing it. It doesn't get any better than that!

For more information:

  • Michele's book is available at The Third Shift: Managing Hard Choices in Our Careers, Homes, and Lives as Women is available on Amazon.com
  • For more information about Nivisha's organization, visit the South Asian Heart Center at El Camino Hospital http://www.southasianheartcenter.org/. The mission of center is to dramatically reduce the high incidence of coronary artery disease among South Asians, and save lives, through a comprehensive, culturally-appropriate program incorporating education, advanced screening, lifestyle changes, and case management. Join us in supporting this great cause by visiting http://www.southasianheartcenter.org/support/donatenow.html.


FountainBlue's November 10 When She Speaks session was on the topic of Fostering Women Entrepreneurship in Developing Countries. The event featured facilitator Linda Alepin, head of the Global Women's Leadership Network, panelist Remi Matsumoto, Founder and President of the Hina Coral Restoration Network and panelist Praveena Varadarajan, Director of Engineering at Sun Microsystems.

Below is a Summary of Notes and Advice for your reference, drawn on the wisdom of our facilitators and each of you as participants.

We in Silicon Valley are sheltered from the realities of the difficulties of others in developing countries

  • Men and women from around the world life for under $2 a day
  • There is a gender gap in entrepreneurship, over 1 in three entrepreneurs are women. Visit http://www.genconsortium.org for more information
  • Women entrepreneurs are more likely to share their wealth and experience with their families and larger community.
  • Where women are empowered, the country's general economy benefits

Companies and leaders benefit from fostering entrepreneurship

  • It builds a larger target market
  • It encourages partnerships
  • It stimulates and rewards results-oriented entrepreneurial thinking
  • It encourages and supports innovative thinking

As leaders, we need to foster entrepreneurship

  • Encourage hard-working, committed, resolved and focused entrepreneurs - the drive is imperative to success
  • Expose potential entrepreneurs to hear great leaders speak. This can spark a vision, drive, and the entrepreneurial spirit and also help budding leaders to build connections.
  • Encourage respectful debate - it stimulates critical and innovative thinking and building of bonds and connections between like-minded people
  • Provide support structures and educational opportunities
  • Work with technology organizations to encourage providing technology solutions to entrepreneurs around the world
  • Encourage compassionate dialogue between countries, organizations, leaders, to develop empowering, collaborative, win-win solutions in support of successful entrepreneurial ventures, providing tangible results
  • Encourage the creation of social treaties, alongside the political treaties
  • Look for opportunities to encourage more women participation in entrepreneurial ventures
  • Encourage the sharing of women's stories; leverage technologies for easy distribution of these compelling stories

Take Action

  • Social entrepreneurship - innovative solutions for one of society's pressing problems coupled with action. Includes a model, an approach, a strategy for proliferation.
  • Identify and support the many groups in the region and in the world support the cause of women entrepreneurship:
    • Global Women Leadership Network: Whole Woman, Whole Leader, Whole World, http://www.gwln.org
    • One World Children's Fund, http://www.owcf.org/
    • Global Fund for Women http://www.globalfundforwomen.org
    • Anita Borg Institute http://www.anitaborg.org/index.php
    • E-mail us at info@FountainBlue.biz if you would like to join us in an ongoing effort to collaborate between technology companies in Silicon Valley in support of fostering women entrepreneurship in developing countries


The October 13 "When She Speaks" Women in Leadership Event: It Takes a Village: The Case for Collaborative Leadership featured:
  • Patricia Savitri Burbank from One World Children's Fund
  • Dyan Chan from Lighthouse Blue
  • Katharine Fong from the San Jose Mercury News
  • Mona Hudak from Cisco Systems
  • Rosemary Straley from the Hillary Rodham Clinton Support Network

Below is a Summary of Notes and Advice on Collaborative Leadership provided by the facilitators and the audience in general.

Qualities of Collaborative Leadership

  • Engagement and Empowerment, Belief in a common mission.
    • Open you mind to perspectives different than your own
    • Be part of the village - help others, seek help yourself; Grow your village
    • Engage people of diverse talents and perspectives; Draw out the best in others, be around people who bring out the best in you
  • Develop Shared Values and Shared interest in getting common results
    • Consensus/Collective voices heard
    • Rally people to a common cause
  • Relationships with Trust, Honor and Integrity, Loyalty. These are not negotiable.
  • Direct, clear, honest, open communications
  • Humility
    • Let the best ideas win, not just your idea - Park your ego for the greater good!
    • Avoid having your ego too closely tied to your position
  • Continuous Improvement
    • Be better tomorrow than today
    • Recognize that there will be a time when you don't have to compete with yourself
    • A measure of success is whether the problems you're solving today are the same problems as yesterday

Be a Collaborative Leader!

  • Seek Leadership Opportunities
  • Share your stories. Listen to the stories of others.
  • Involve others in decision-making.
  • Get along first. Nobody will go along if they don't get along!
  • Provide consistent, gentle, persistent nudges in the right direction
  • Build a community of support, encouragement and engagement to a common purpose

Obstacles to Collaboration

  • What they say (be collaborative) is not what we get rewarded for (individual performance)
  • It takes time to create successful relationships
  • The foundation of every collaborative effort are deep relationships based on trust and openness, focused on common values and common goals


Our facilitator and panelists for FountainBlue's September 8, 2006 When She Speaks Event on Education is Fundamental: How Entrepreneurs and Executives Can Support the Push for Quality were: Usha Sekar, Geoff Ainscow from the Sunnyvale School District Education Foundation, Hillary Aitken from BUILD, and Paula Wasowska from Cisco. Below are some notes from our discussion.

Facts About Our Schools

  • Schools can be resistant to change and innovation.
  • Schools lack resources and funding: See http://www.eddata.com for the details
  • We as a culture need to have a greater interest in the needs of our children. The most dominant factor in a child's education is the parent, the second most dominant are teachers. Class size is a distant third. Yet we as a culture do not support our teachers as well or as much as we should.
  • California schools rapidly went from being the best educational system in the US in the 1970s to the worst in the nation in 1998.

What Executives and Entrepreneurs Can Do to Support the Push for Quality, Despite the Challenges

  • A public-private partnership with clear leadership, direction, and focus on results is not only necessary but urgently needed.
    • Get educated and involved.
      • Research online and other resources already available
        • http://www.mathscore.com
        • http://www.discoverychannel.com Discovery Channel Resources
        • http://www.unitedstreaming.com
    • Believe that you can make a difference acting locally, impacting globally, sharing your time, talent and dollars. (Usha will follow up with more information on how we can continue the conversation, investigate what's working and mobilize for action.)
  • The problem is immense, so break it down into smaller pieces.
    • Develop a clarity of path on specific actions to be taken.
    • Focus on the big picture, what really matters.
    • Join forces with like-minded, passionate individuals who are committed to make changes and with the knowledge, skills, resources to make a difference.
  • We can learn from how others how other cultures
    • Countries that invest in their children are investing in the economic future of their country.
      • Example: although Ethiopian children may not have shoes, there is an investment in computers at their schools because the community leaders recognize that the education of these children will allow them to meet their basic needs and well beyond that.
    • Do not compare ourselves to ourselves, look cross-culturally success stories and emulate the working models.
      • Example, in Sweden, schools are well funded, they are the hub of a community. There is cross-age tutoring where children teach their grandparents computer skills for example.
  • Influence policy to make sustainable changes for our educational system. (FountainBlue will have a follow-up event on this topic.)


 

Our panelists for the August 11, 2006 Panel on Global Perspectives were Catherine Zinn of DLA Piper, Catherine Ngo of Startup Capital Ventures, and Michelle Messina of Explora International. Below are some notes from that session.

  • Perspectives on China
    • Silicon Valley and America have 20 years plus of venture capital experience over China.
    • China has a large, educated and technology-rich younger population that is also entrepreneurial and eager to learn.
    • The Chinese government has a heavy influence in the future direction of business in China for the future of individual venture investments, but also for the future of business overall in China. (For example, a policy on M&A activities with foreign companies buying Chinese firms will impact the deal flow into the region.)
    • The general direction of investment in China is favorable, but there may be negative regulatory overlay with minor setups from time-to-time
  • Perspectives on Mexico and Europe
    • There's a misperception that technology only takes place in India and China.
    • Mexico's mostly agrarian economy is already benefiting from the benefits of technology and entrepreneurship, but it's a long road ahead.
    • When entering foreign countries, follow the money about what governmental organization or association has the authority and funds to support economic development efforts supporting its citizens.
    • Since 50% of the population in Mexico is below the poverty line, consider where you would like to make a business impact.
  • Perspectives about America
    • We as a people can be culturally self-centered, close-minded and arrogant
    • Silicon Valley may be a bit more flexible as it is more entrepreneurial, more facile at following the money
    • Americans have short attention spans and are good at filtering out information quickly
    • Silicon Valley celebrates diversity: large percentage of foreign-born people in the valley, almost a hundred languages spoken, large percentage of non-us-born CEOs getting investment dollars, etc.,
    • Silicon Valley's entrepreneurial, innovative spirit, solid infrastructure and collaborative nature are a competitive advantage admired by other regions.
  • On Entrepreneurship
    • Building companies helps build countries
    • Leverage the power of women - women entrepreneurs in particular
    • Entrepreneurship is a growing religion - it is an opportunity to build positive support and fervor particularly in divided countries
  • On Personal Leadership
    • Don't let the nay-sayers stop you
    • Play to your strengths; do what you love
    • Seek out good mentors
    • Cultural differences are here to stay. It's important to understand when they become an impediment in business


 

Our Panelists for the July 14, 2006 "When She Speaks" event on "Empowering Others" were Sally Pera of PeraConnect http://wwwPeraConnect.com, Ysabel Duron of KRON http://www.kron.com, Cindy Padnos of Outlook Ventures, http://www.outlookventures.com. They offer the following advice:

Know yourself

  • Identify and embrace your passions
  • Always follow your intuition
  • Take responsbility for yourself
  • Make a stand for your goals and beliefs

Be strategic

  • Always see, visualize and feel the end result
  • Stay centered in your passions an beliefs and work toward your goals
  • Push hard and fast on your strategic goals. Be willing to take consequences for making your stand.

But take a chance

  • Don’t be afraid to take calculated risks - the upside is worth it
  • Embrace change - it is often a disguise for opportunity
  • Be prepared to take advantage of the opportunities as they present themselves

Empowering your team is good for you!

  • Surround yourself with people smarter than you are, people you can learn from
  • Empowering others enables much bigger successes
  • Treat others well and fairly
  • People often rise to the expectations that you set for them - set them high

Keep reaching for stars!

  • Fold accountability into your life and your goals
  • Learn from mistakes and don’t be afraid to make them
  • Measure your impact and reinvest where it makes sense
  • Adopt and embrace a work ethic focused on the results you're seeking.


The facilitator and panelists for the June 9, 2006 "Leaving a Legacy" were Ann Tardy of LifeMoxie http://www.LifeMoxie.com, Jennifer Rowe of Community Foundation Silicon Valley http://www.cfsv.org and facilitator Linda Holroyd of FountainBlue. Their advice is below:

  • Legacies don't have to be big gifts.
  • It's the little things that you do that could leave a legacy - The things you do for your spouse, parents, children, co-workers, grocery store workers, etc.,
  • Consider who you would use for your reference. What would they say about you and what do you hope that they say about you?
  • Take a leap of faith, a chance to live a tale-telling life, a story worth telling! Don't put on blinders.
  • A legacy is not always positive. But when it's not, forgive yourself, and forgive others who have left negative impressions on you.
  • Dare to dream a bigger dream.
  • Celebrate your progress together.
  • Share your stories.



Below are themes and speakers from our 2007 When She Speaks events.

Date Title Panelists
Friday, January 12 Succeeding in a Man's World Patti Wilson, The Career Company
Panliest Linda Prowse Fosler, Prowse-Fosler and Associates
Panliest Francine Gordon, ATW and FGordon Group
Panliest Mona Hudak, Cisco
Panliest Praveena Varadarajan, Sun Microsystems
Friday, February 9 Healthy Lifestyle Choices Facilitator Geetha Rao
Panliest Lisa Jing, Cisco Systems, Integrated Health Initiative
Panliest Julie Johnston, El Camino Hospital
Panliest Linda Williams, Planned Parenthood Mar Monte
Friday, March 9 Women in Policy Facilitator Leslee Guardino, Canyon Snow
Panelist Cindy Chavez, former Vice-Mayor, City of San Jose
Panelist Kathleen King, City of Saratoga City Council
Panelist Liz Kniss, Supervisor, County of Santa Clara
Panelist Bev Strand, Manager, Strategic Partnerships, Worldwide Diversity & Inclusion, Cisco, Member, California Commission on the Status of Women
Panelist Michelle Wright-Conn, Cisco Global Policy and Government Affairs
Thursday, April 12 Leading with Power, Influence and Integrity Facilitators Camille Smith, Work In Progress Coaching
Panelist Michele Forte, Senior Director of Development, CARE
Panelist Afsaneh Laidlaw, Senior Director of Engineering, Cisco 
Panelist Tammi Smorynski, Intel Capital
Panelist Natascha Thomson, Senior Manager, Market Intelligence, EMC, Women's Leadership Forum at EMC
Thursday, May 10 The Mentors in Our Lives Moderator Catherine Ngo, Startup Capital Ventures
Panelist Joan Banich, Cisco
Panelist Sheryl Chamberlain, Global Alliance Manager, EMC and Chair of Mentorship Program, ATW
Panelist Carol Muller, MentorNet
Panelist Eileen Sullivan, Cadence
Thursday, June 14 Optimizing Your Team Moderator Rossella Derickson and Krista Henley, Corporate Wisdom and SBODN
Panelist Sheryl Chamberlain, Global Alliance Manager, EMC, Director ATW Mentorship Program
Panelist Vickie Grove, Development Director, Child Advocates
Panelist Amy Heidersbach, Vice President, Product and Merchant Marketing, VISA
Panelist Hali White, Director Process Excellence Office, Hitachi Global Storage Technologies
Thursday, July 12 Women at the Top of Their Game Moderator Roberta LaPorte, RAL & Associates
Panelist Lisa Felder, Team in Training, Leukemia & Lymphoma Society
Panelist Tracy Hughes, Global Lead for Cisco Sport and Entertainment
Panelist Barbara Massa, Director of Recruiting Services, EMC
Panelist Amy Rubin, Director, Digital Marketing Strategies and Programs, Intel
Panelist Jackie Seto, Managing Director of SW, MEMS & 3D IC, Lam Research 
Thursday, August 9 Corporate Social Responsibility and the Bottom Line Moderator Theresa Wilson, Partner, Lighthouse Blue
Panelist Brenda Hendricksen, AMD
Panelist Tracy Meersman, EMC
Panelist Joni Podolsky, Director of Community Programs, The Entrepreneurs' Foundation
Panelist Kathy Wheeler, Senior Manager, Global Community Involvement, Cadence
Thursday, September 13 Leadership Styles: What's Gender Got to Do With It? Moderator Bonita Banducci, Banducci Consulting
Panelist Carolyn Crandall, Vice President Marketing and Channels, Seagate
Panelist Pat Cross, VP, Career Management Consulting, Right Management
Panelist Eileen Fussner, Vice President of Channel Sales for the Content Management & Archiving division, EMC Corporation
Panelist Vinie Zhang, Vice President, Hitachi Corporate Ventures
Thursday, October 11 Women Leading Innovation Moderator Beata Lewis, Bridging Lives
Panelist Karri Carlson, Senior Product Manager, AOL, LLC
Panelist Jenny Dormoy, Director Customer Deployability, EMC 
Panelist Joy Mountford, VP User Experience and Design, Yahoo! Inc.
 Panelist Marie Tahir, Director of Technology Innovation Group, Intuit 
Thursday, November 8 Female Intrapreneurs Facilitator Kimberly Wiefling, Wiefling Consulting
Panelist Nina Bhatti, Senior Scientist, HP Labs
Panelist Sheryl Chamberlain, Director, Global Alliances, EMC Corporation
Panelist Cecily Joseph, Director of Corporate Responsibility, Symantec Corporation
Panelist Diane Pennica, Senior Scientist in Molecular Oncology, Genentech
Thursday, December 13 Leveraging Diversity for Business Results Facilitator Maria Hernandez, MGH Consulting LLC
Panelist Sharon Durey, Training Manager, Inside Sales, EMC Corporation
Panelist Wilma Flanagan, Partner and Managing Director for Computer Sciences Corporation (CSC) Pacific Northwest Consulting Group
Panelist Sharon Hughes, Director of HR, LifeScan
Panelist Carin Taylor, Senior Manager of Global Diversity, Cisco




Below are themes and speakers for our 2008 When She Speaks Series.


Date Title Panelists Description
1/10/2008 The Glass Ceiling And Other Tragedies Facilitator Linda Prowse Fosler, Linda Prowse Fosler and Associates

Panelist Sarah Jane Militello, former Manager at HP, former General Manager at Agilent, President Varnare LLC

Panelist Marilyn Nagel, Director, WW Diversity & Inclusion, Cisco

Panelist Conchita Franco Serri, Ed.M., J.D., former Director of Affirmative Action, Santa Clara University; President Serri Compliance Training

Panelist Darlene Solomon, Ph.D., Agilent Chief Technology Officer and VP Agilent Laboratories

Panelist Whitney Tidmarsh, EMC Corporation, VP, Marketing, Content Management & Archiving
It has been 22 years since the term glass ceiling was coined by the Wall Street Journal to describe the apparent barriers that prevent women from reaching the top of the corporate hierarchy; and it has been twelve years since the American government's specially appointed Glass Ceiling Commission published its recommendations. In 1995 the commission found that women had 45.7% of America's jobs and more than half of master's degrees being awarded. Yet 95% of senior managers were men, and female managers' earnings were on average a mere 68% of their male counterparts'.
Twelve years later women account for 46.5% of America's workforce and for less than 8% of its top managers.
Join us for a stimulating panel and discussion about why progress is so slow and what we must do to effect real, and rapid, change. 
2/14/2008 The Up and Comers Four-Star Panel

Facilitator Nancy Monson, Nancy Monson Coaching

Panelist Katy Levine, Cisco

Panelist Connie Lin, The Zitter Group

Panelist Keren Pavese, EMC Corporation

Five-Star Panel

Facilitator Nancy Monson, Nancy Monson Coaching

Panelist Terri Jordan, VP, Tech Operations, eBay

Panelist Sridevi Koneru, Director, Engineering, Wireless Networking Business Unit, Cisco

Panelist Susan Mernit, Senior Director for the Yahoo! Personals products

Panelist Kathleen Murtha, EMC Corporation

Panelist Eileen Sullivan, Group Director, Cadence
Women are making a difference in at all levels within corporations. In honor of Valentine’s Day, FountainBlue is pleased to partner with ATW and GWLN and EMC Corporation to produce a half day, interactive program which celebrates women in leadership roles and their contributions.

Join us as we applaud their contributions and investigate questions such as:

• What are the secrets to being recognized as an up and comer?
• How did they get help along the way?
• How can up and comers make work-life balance choices while climbing the corporate ladder?
• How can we as women support each other whether we’re on the leadership tract or not?
• How are up-and-comers giving back to the community?

The event will provide much food for thought for women at all levels within organizations, whether they are up and comers or not. 
3/13/2008 Work-Life Balance Facilitator Kristi Royse, KLR Consulting

Panelist Raji Arasu, eBay

Panelist Lisa Jing, Program Manager, Integrated Health Team, Cisco

Panelist Allison Leopold Tilley, Partner and Co-Head Corporate Securities & Technology Section, Pillsbury Winthrop Shaw Pittman LLP

Panelist Linda Levenson, CEO, Morphosis Rejuvenation Center

Panelist Catherine Moore, Director Business HR, Nokia Research Center
Silicon Valley women leaders are challenged by the corporate and business pressures of high-stress, high-impact positions, while still juggling the personal demands of life and family. In today’s streamlined, fast-moving workplace, it’s more important than ever to make the most of every day and every moment.
This month's When She Speaks event focuses on how successful women are juggling these often-competing goals and what we can do to adjust our own and others' expectations on us, in order to ease the load and the stress. Our speakers will share their stories, commiserate with us, and challenge us to re-evaluate how roles, our priorities, and our own expectations for ourselves.
4/10/2008 Leading with Power, Influence and Integrity Facilitator Linda Holroyd, CEO, FountainBlue

Panelist Bettina Koblick, VP of HR, Global Talent, Symantec

Panelist Su Lim, VP of Business Development, EMC Corporation

Panelist Bev Strand, Diversity and Inclusion, Cisco

Panelist Barbara Williams, Sr. HR Manager, Sun Microsystems and President of the National Coalition of 100 Black Women, Oakland Bay Area Chapter 
We admire and applaud the heroes and mentors in our lives who are leading with power, influence and integrity. For this event, we will meet a panel of women who are successfully leading with power, influence and integrity, who will candidly share their barriers to and best practices for more effectively leading others and producing results that create successful businesses and fulfilling lives.  
5/8/2008 The Mentors in Our Lives Facilitator Kim Wise, Mentor Resources

Panelist Denise Brosseau, Invent Your Future

Panelist Shelli Hendricks, Education Consultant, EMC

Panelist Tanja Miller, Learning & Organizational Development, Genentech

Panelist Greta Mowry, Keiretsu Forum

Panelist Maria Schaffer, Strategic Alliances, Cisco
As leaders, we appreciate the mentors, leaders and role models upon whose shoulders we stood. We carefully consider the support and guidance we are consciously and unconsciously providing for those who come after us. This month's event will focus on our mentoring relationships, how we can share more of what we know with others and how we can identify the potential mentors available to us. Our panelists will share the ways that their mentors have impacted their thinking and development, and how this has, in turn, stimulated thoughts and actions in support of others. In addition, we’ll discuss how you can promote mentoring in your organization.
6/12/2008 Staying On Top In a Changing Global World Facilitator Amy Gonzales, Women Unlimited

Panelist Judy Armstrong, former CIO, Logitech

Panelist Shirley Olerich, VP of Human Resources, Adaptec

Panelist MeMe Rasmussen, VP and General Counsel, Adobe Systems

Panelist Lisa Simpson, VP, Business Operations, Market Analysis and Messaging, Alcatel-Lucent
The World is changing - getting bigger, but better connected, with more opportunities, and more barriers.

Are there more opportunities for women in lead in a more global world? What are the unique challenges and opportunities for women to take that next leadership step? How will networking, mentoring and education support that growing community of women leaders with global impact?

This month's program will feature some of these women leaders as they share the challenges of leading in a changing, ever more global world.
7/10/2008 Women at the Top of Their Game Facilitator Linda Holroyd, CEO, FountainBlue

Panelist Sandra Hassett, Director of Customer Service, LifeScan

Panelist Barbara Massa, Senior Director, Recruiting Services, EMC Corporation

Panelist Patricia Perry, Vice President, Digital Health Group, Intel Corporation

Panelist Amy Rubin, Marketing Director, Sandisk

Panelist Jackie Seto, Vice President, Product and Strategic Marketing, Lam Research
For this month's When She Speaks conversation, we will gather women who leverage the disciplines of sports - endurance, strength, flexibility, stamina, and perseverance - to address the daunting work-life demands imposed on women leaders in today's corporations.
We will cover the challenges and opportunities that leadership presents and how the important practices of self-leadership and personal accountability help them to more effectively leverage their leadership style and inspire others to also lead with power, influence and integrity. 
8/14/2008 The Value of Culture Facilitator Cathy Light, Business Builders and Assessment Leaders

Panelist Denise Herrick, VP of HR, Panasas

Panelist Dr. Bee Ng, Director Learning and Development, Intuit

Panelist Titina Ott, Vice President, Organizational Effectiveness &  Managing Director of Women's Leadership, Oracle

Panelist Mary Stanton-Stern, HR Director, EMC Corporation

Panelist Erica Wright, Director of Human Resources, Life Sciences Solutions Unit, Life Sciences and Chemical Analysis, Agilent
Leaders define the overall direction of an organization, and whether it achieves results for its stakeholders and shareholders. How leaders conduct themselves, and communicate and work with those around them sets the tone for an organization’s culture. This month’s When She Speaks panel will profile examples and counterexamples of company cultures and share advice on how you, as a leader, from any chair, can positively impact the organization for which you work.
9/12/2008 The Feminine Face of Leadership Facilitator Beata Lewis, Bridging Lives

Panelist Azlina Ahmad, Director of Engineering, Cisco

Panelist Jessica Chan, R&D Group Director, Cadence

Panelist Karen Pieper, Director of Synthesis at Tabula, Inc.

Panelist Samantha Thomas, CSO, Information Security, California State Department of Financial Institutions

Panelist Kathleen Murtha, QA Automation Manager, EMC Corporation
The pre-dominant gender of leaders, particularly in the high tech sector, are males. But the questions arise:
How are women who gravitate to technology fields different than their peers?
What unique challenges do women leaders in science face?
What do women need in order to succeed and lead in their chosen technology field?
How can women technology leaders shape leadership practices to be more inclusive of others, including women? 
10/10/2008 Women Leading Innovation Facilitator Krista Henley and Rossella Derickson, Corporate Wisdom and SBODN

Panelist Elizabeth Churchill, Principal Research Scientist, Yahoo! Research

Panelist Penny Howie, Director of Training and Technical Support, Varian Medical Systems, Executive on Loan to United Way

Panelist Janice Nickel, Senior Research Scientist, HP Laboratories

Panelist Liz Rajaram, Director of Engineering, Cisco Network Management

Panelist Sandra Toms LaPedis, AVP/GM, RSA Conference
Innovation' is today's buzzword - considered integral to an organization's culture, its competitive advantage. As women rise in leadership positions in the tech companies in Silicon Valley, how are they approaching the question of culture and innovation? How have they successfully navigated the challenges of advancement in today's high tech companies? What is their advice to the rest of us? 
11/14/2008 Overcoming Adversity Facilitator Mary Beth Deans, Douglas Partners

Panelist Lilly Chung, Lead Client Service Principal, Deloitte Consulting LLP; Regional Managing Principal, Initiative for the Retention and Advancement of Women, Deloitte

Panelist Pat Dando, CEO, San Jose Chamber of Commerce

Panelist Sharon Durey, Training Manager, Field Development, Content Management and Archiving, EMC Corporation

Panelist Natascha Thomson, Director of Global Ecosystem and Partner Marketing, SAP
As we have heard from many past sessions, the leaders and heroes of today had experienced and overcome much adversity before achieving success. This event invites successful women to share their tales of adversity and offer advice and inspiration for the rest of us as we face our own obstacles.
12/12/2008 Leveraging Diversity for Business Results Facilitator Deepika Bajaj, Invincibelle

Panelist Genevieve Haldeman, Vice President, Corporate Communications, Symantec Corporation

Panelist Michelle Kerby, Sr. Manager; Technical Marketing and Communications, CTO Office, EMC Corporation

Panelist Catherine Moore, Director of Business HR, Nokia Research Center

Panelist Connie Osborne, Director of Business Development, Singer Lewak

Panelist Preethy Padmanabhan, Director of Professional Development, iCON Inclusion & Diversity Group, Cisco Systems
This month, we will celebrate the successes of women leaders who foster diversity within their organizations and demonstrate how and why diversity stimulates innovation, engages teams, and delivers results. Our esteemed panel will share their success stories, talk about how they rose to positions of authority, despite representing diverging viewpoints, and provide advice on how to embrace diversity within a team and an organization.



Below are topics and speakers from our 2009 series.

Date Title Panelists Description
Jan 16, Hosted by EMC Breaking Through The Glass Ceiling Facilitator Jo Miller, CEO, Women's Leadership Coaching Inc.

Panelist Sheri Atwood, VP of Global Solutions and Programs, Enterprise Marketing, Symantec

Panelist Nina Bhatti, Principal Scientist, HP Labs

Panelist Jennifer Bleakney, VP, Worldwide Distribution and Customer Support, National Semiconductor

Panelist Jan Schlossberg, Senior Mgr, Intellectual Property & Compliance, Cisco 
It has been 22 years since the term glass ceiling was coined by the Wall Street Journal to describe the apparent barriers that prevent women from reaching the top of the corporate hierarchy; and it has been twelve years since the American government's specially appointed Glass Ceiling Commission published its recommendations. In 1995 the commission found that women had 45.7% of America's jobs and more than half of master's degrees being awarded. Yet 95% of senior managers were men, and female managers' earnings were on average a mere 68% of their male counterparts'.
Twelve years later women account for 46.5% of America's workforce and for less than 8% of its top managers.
Join us for a stimulating panel and discussion about why progress is so slow and what we must do to effect real, and rapid, change. 
Feb 13, hosted by Symantec Juggling Work-Life Balance in Demanding Times Facilitator Francine Gordon, FGordon Group and SDForum Tech Women's Program

Panelist Jennifer Hall, VP of HR, Intuit

Panelist Kristi McGee, Senior Director, Open Work Services Group, Sun Microsystems

Panelist Linda Holroyd, CEO, FountainBlue

Panelist Phyllis Stewart Pires, Director of Community Experience, SAP Labs
Silicon Valley women leaders are challenged by the corporate and business pressures of high-stress, high-impact positions, while still juggling the personal demands of life and family. In today’s streamlined, fast-moving workplace, it’s more important than ever to make the most of every day and every moment.
This month's When She Speaks event focuses on how successful women are juggling these often-competing goals and what we can do to adjust our own and others' expectations on us, in order to ease the load and the stress. Our speakers will share their stories, commiserate with us, and challenge us to re-evaluate our roles, our priorities, and our own expectations for ourselves.
March 13, hosted by HP Agility - The Key to Building a Successful Career · Facilitator Sandra Wales, President, Wales Investments, Inc.
· Panelist Pat Cross, Vice President, Career Management, Right Management
· Panelist Lisa Dearborn, Vice President, Leadership Development, Hitachi Data Systems
· Panelist Lisa Jing, Program Manager, Integrative Health, Cisco
· Panelist Patricia Wimberly, Sr. Manager, Solutions Practice, Global Services - Western Division, EMC Corporation
In this century, it is much more difficult to plan your career path, as there is more fluidity within and across corporations, across global markets, plus more acceptance of people moving from one role or industry to another. This month's panel will focus on agility as the key to building a successful career, featuring women who have changed roles and industries, positions and companies. They will share their stories of successes and challenges, and also share how they are supporting others to do the same.
April 10, hosted by EMC Leading with Power, Influence and Integrity • Facilitator Camille Smith, Work In Progress Coaching
• Panelist Erna Arnesen, VP of Global Services, Channels and Alliances, Cisco
• Panelist Nina Bhatti, Principal Scientist, HP Labs
• Panelist Nancy Long, Sr Vice President of Human Resources, Hitachi Data Systems
• Panelist Alexandra Woody, Sr. Dir. Program Management & FPLC, Flextronics 
We admire and applaud the heroes and mentors in our lives who are leading with power, influence and integrity. For this event, we will meet a panel of women who are successfully leading with power, influence and integrity, who will candidly share their barriers to and best practices for more effectively leading others and producing results that create successful businesses and fulfilling lives.  
May 8, hosted by Symantec The Mentors in Our Lives • Facilitator Kim Wise, CEO, Mentor Resources
• Panelist Martha Galley, Senior Director, Windows Live Business Development, Microsoft
• Panelist Ruth Gaube, VP and Deputy Executive Council, Symantec
• Panelist Amy Gonzales, Regional West Coast Director, Women Unlimited
• Panelist Shivani Govil, Corporate Strategy Group, Office of the CEO, SAP
• Panelist Darcy Kiefaber, HR, LifeScan
As leaders, we appreciate the mentors, leaders and role models upon whose shoulders we stood. We carefully consider the support and guidance we are consciously and unconsciously providing for those who come after us. This month's event will focus on our mentoring relationships, how we can share more of what we know with others and how we can identify the potential mentors available to us. Our panelists will share the ways that their mentors have impacted their thinking and development, and how this has, in turn, stimulated thoughts and actions in support of others. In addition, we’ll discuss how you can promote mentoring in your organization.
June 12, hosted by Cisco Working with Millennials • Facilitator Lisa Orrell, The Generation Relations Expert, The Orrell Group, author of Millennials Incorporated
• Panelist Urvi Bhandari, AT&T
• Panelist Megan Campi, Customer Service Relationship Manager, Cisco
• Panelist Kristen Dearing, Sun Microsystems
• Panelist Claudia Galvan, Lead, International Program Management Group, Microsoft
• Panelist Shalini Govil-Pai, Lead PM, Google
• Panelist Lori Smith, Director of HR, Cisco
The Millennial Generation otherwise known as Generation Y is no longer made-up of just kids and teens. The eldest are now graduating college and entering the professional workforce.

How will this affect corporations looking to recruit and retain them?

What is unique about this generation, and how and why should corporations recruit and retain them?

Our panel of esteemed hiring managers and HR professionals work closely with Millennials and proactively plan recruitment and management strategies for these uniquely prized workers. 
July 10, hosted by EMC Women's Leadership Styles: What's Right for You? • Facilitator Rosemarie Carbone, Serial VP of HR
• Panelist Nora Calvillo, Senior Product Manager, Adobe
• Panelist Michaela Guiney, Product Engineering Director, Cadence
• Panelist Nancy Long, Senior Vice President, Global Human Resources, Hitachi Data Systems
• Panelist Marleen McDaniel, Serial Entrepreneur and Business Adviser
In other months of our When She Speaks Series, we touch upon the gender issue tangentially, but this month, the gender issue will be the theme. Questions may include:

What makes an effective woman leader, particularly one in a high tech world?

What are some typically feminine leadership traits, and how can they be leveraged in a male-dominated world?

How does one interact with other women, and their unique leadership styles?

How can one better understand her one style, and proactively expand it?

These and other questions on gender and leadership in high tech will be explored by our panel this month.
Aug 14, hosted by Symantec Politics in the Workplace: The Good, The Bad and The Ugly • Facilitator Bobbie LaPorte, RAL & Associates
• Panelist Lise E Edwards, Oracle Women's Leadership (OWL), Program Manager, Oracle Human Resources
• Panelist Susan Lai, Senior Director, Finance, Symantec Corporation
• Panelist Eileen Sullivan, Group Director, Cadence
• Another Panelist to be confirmed
Let’s face it – office politics is a reality for everyone, regardless of the size of your organization or your position. As professionals we have all dealt with the challenges of doing our job while watching our backs, managing “up”, and dealing with difficult co-workers who treat others around them badly. With all the advances women have made in the workplace, why is this issue still holding us back? Our panel of high tech leaders will share how they have achieved their leadership positions by successfully navigating office politics, amplifying others’ contributions (men  and women), and generously supporting high potentials on the leadership track.

These and other questions on navigating politics in the workplace will be explored by our panel this month.
Sept 11, hosted by LifeScan Cross-Cultural Communications • Facilitator Francine Gordon, FGordon Group and President SDForum Tech Women’s Group
• Panelist Roya Afshar, Software Development Director, Oracle
• Panelist Khrystyne Heard, Manager, Human Resources, LifeScan
• Panelist Debi Hirshlag, VP, Worldwide Human Resources, Flextronics
• Panelist Neerja Raman, Research Fellow, Stanford University, MediaX Distinguished Visiting Scholar
• Panelist Peggy Wolf, Manager, Cisco Services Global I&D 
In our fast-paced, global world, both men and women leaders are faced with the need to communicate clearly and rapidly to teams in all corners of the globe and drive results. Gender and culture and other factors affect how well any exec can perform. This month's panel of women executives will share their secrets on how to effectively communicate across cultures to drive results.
Oct 9, hosted by EMC Women Leading Innovation • Facilitators Krista Henley and Rossella Derickson, Corporate Wisdom and SBODN
• Panelist Nina Bhatti, Principal Scientist, HP Labs
• Panelist Daniela Busse, Director of User Experience, SAP Labs LLC
• Panelist Christine Duran, Translation Technology Manager, Globalization, Core Services Group, Adobe
• Panelist Claudia Galvan, Lead, International Program Management Group, Microsoft
• Panelist Jessica Roland, Director, International Product Operations, Content Management & Archiving, EMC Corporation
Innovation' is today's buzzword - considered integral to an organization's culture, its competitive advantage. As women rise in leadership positions in the tech companies in Silicon Valley, how are they approaching the question of culture and innovation? How have they successfully navigated the challenges of advancement in today's high tech companies? What is their advice to the rest of us? 
Nov 13, hosted by Symantec Corporate Women On Nonprofit Boards • Facilitator Wendy Beecham, FWE&E
• Panelist Pamela E. Evans, Director, Executive Programs, NetApp
• Panelist Cecily Joseph, Director, Corporate Responsibility, Legal and Public Affairs, Symantec
• Panelist Marilyn Nagel, Director, WW Diversity & Inclusion, Cisco
• Another Panelist to be confirmed
Corporate leaders have the experience, impact, and authority to support their communities, yet often times, they don't have the time or bandwidth to actively participate in nonprofit boards. This month, we will feature some inspirational corporate women who are passionate and dedicated to their corporate AND their community causes, and they will share how supporting one cause, benefits the other.
Dec 11, hosted by LifeScan Leading Through a Changing of the Guard • Facilitator Marcia Stein, HR Women and Friends

• Panelist Julie Criscenti Heck, Director, Global Partner Marketing,  
VMware - Virtualization Software Solutions

• Panelist Lori Smith, Director of HR, Cisco

• Panelist from Sun, ot be confirmed

• Panelist from Oracle, to be confirmed
In business, you have to keep moving quickly, in response to market and customer demands. Standing still can mean a death sentence, even if the short-term numbers look good!
So corporate strategies are proactively changed, and new corporate executive teams assume the reigns in the quest of proactive change.
Our panel this month has participated in many of these 'changing of the guards' as an executive from the incumbent and from the newly-hired perspective. They will share their insights on how new corporate management teams really hit the ground running:
- by leading a smooth changing of executive suite members,
- by minimizing cultural impact, while ushering in necessary near processes, people and procedures, and
- by maximizing efficient bottom-line progress through a transition? 



Below are topics and speakers for our 2006 When She Speaks events.

Date Title Panelists
Friday, May 12 Overcoming Adversity Christine Comaford-Lynch, Mighty Ventures
Linda Holroyd, FountainBlue
Friday, June 9 Leaving a Legacy Ann Tardy, LifeMoxie
Jennifer Rowe, Community Foundation Silicon Valley
Friday, July 14 Empowering Others Sally Pera, PeraConnect
Ysabel Duron, KRON News
Cindy Padnos, Outlook Ventures
Friday, August 11 Global Perspectives Catherine Zinn, DLA Piper
Michelle Messina, Explora International
Catherine Ngo, Startup Capital Ventures
Friday, September 8 Education is Fundamental: The Need for a Public-Private Partnership Usha Sekar
Geoff Ainscow, Sunnyvale School District Education Foundation
Hillary Aitken, BUILD
Anna Song, Santa Clara County Board of Education
Paula Wasowska, Cisco Internet Business Solutions Group
Friday, October 13 It Takes a Village: The Case for Collaborative Leadership  Katharine Fong, San Jose Mercury News
Patricia Burbank, One World Children's Fund
Dyan Chan, Lighthouse Blue
Mona Hudak, Cisco 
Friday, November 10 Fostering Women Entrepreneurship in Developing Countries Linda Alepin, Global Women Leadership Network
Panelist Remi Matsumoto, Founder and President of the Hina Coral Restoration Network
Praveena Varadarajan, Sun Microsystems
Friday, December 8 Creating a Work-Life Balance Michele Bolton, ExecutivEdge
Jennifer Gill Roberts, Maven Ventures
Jan Dukes-Schlossberg, Cisco
Nivisha Mehta, El Camino Hospital Foundation
Kristi Royse, KLR Consulting



 
The facilitator and panelist for the May 12, 2006 "Overcoming Adversity" program were Linda Holroyd and Christine Comaford-Lynch of Mighty Ventures http://www.mightyventures.com. They offer the following advice.

  • Follow You Heart
  • Lead with Integrity
  • Have Courage
  • It's All In Your Attitude
  • Keep Raising the Bar
  • Leverage Your Strengths
  • Persistence Pays
  • Learn from Your Mistakes, Forgive Others for Theirs
  • Collaboration is Key
  • Celebrate Your Successes and Enjoy the Ride
  • Sometimes you have to look the part, so do it
  • "No" often means "maybe"—ask in a more compelling way
  • Take 100% responsibility for your life—you are no one’s victim
  • Practice the Law of Attraction to draw what you want into your life—see the film "The Secret" (www.thesecret.tv)



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